How to file a complaint about care →

No fines or payment denials in the published 3-year window.

What these staffing numbers mean →

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.61, RN 0.70, weekend 3.13.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.61 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 4/5.

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

Non profit - Church related

Showing 20 of 23 parties CMS has on file for this facility; 3 are not displayed. The full list is in the CMS Ownership dataset.

Other facilities in the same chain

CMS lists this facility under the chain Catholic Charities New Hampshire — 6 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

• Warde Health Center — Windham, NH · overall 5/5
• Mount Carmel Rehabilitation and Nursing Center — Manchester, NH · overall 4/5
• Saint Ann Rehabilitation and Nursing Center — Dover, NH · overall 4/5
• Saint Francis Rehabilitation and Nursing Center — Laconia, NH · overall 5/5
• Saint Teresa Rehabilitation & Nursing Center — Manchester, NH · overall 2/5

Listed by state, then facility name — not a ranking.

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

• "What percentage of your residents are on antipsychotic or sedating medications, and how do you work to reduce that?"
• "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
• "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
• "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
• "How do you handle COVID-19 vaccination for residents and staff, and what happens during an outbreak?"
• "Before any service that isn't covered by Medicare or Medicaid, how will you notify us and get our agreement?"
• "How many hours a day is a registered nurse physically in the building, including weekends?"
• "Who oversees antibiotic use here, and how do you decide when an antibiotic is really needed?"

Also worth asking anywhere

• "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
• "Can I see the plan of correction for the findings in your most recent state inspection?"
• "CMS reports 44% total nursing staff turnover here — who on the care team has been with you longest?"
• "The ownership record on file lists 23 owning or managing parties — who makes the decisions about staffing levels?"
• "Can I visit again unannounced, at a mealtime or on a weekend?"

Compare this facility with the 1 closest →

Other facilities in the same county

CMS records place this facility in Coos, NH — 5 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.

• Coos County Nursing Hospital — West Stewartstown, NH · overall 5/5
• Country Village Center, Genesis Healthcare — Lancaster, NH · overall 4/5
• Morrison Nursing Home — Whitefield, NH · overall 4/5

Listed by facility name — not a ranking. Homes already in the table above are not repeated here.

All facilities in Berlin →