Morrison Nursing Home
6 Terrace Street, Whitefield, NH 03598 · Coos County · 57 certified beds · avg 47 residents/day · certified since Aug 1, 2002 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Immediate jeopardy, repeated · Nov 17, 2023 · F-0600
The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors.
Why it matters: Abuse and neglect cause direct physical and emotional harm and are among the most serious failures a nursing home can have.
Severity (K): A life-threatening or extremely dangerous situation affected several residents. Among the most serious findings an inspection can produce.
Corrected: Nov 21, 2023 (Deficient, Provider has date of correction)
▲ Immediate jeopardy, repeated · Nov 17, 2023 · F-0835
The facility was not managed in a way that uses its money, staff, and resources effectively and efficiently to care for residents.
Why it matters: Poor administration often shows up as understaffing, supply shortages, and care problems across the whole facility.
Severity (K): A life-threatening or extremely dangerous situation affected several residents. Among the most serious findings an inspection can produce.
Corrected: Dec 11, 2023 (Deficient, Provider has date of correction)
All citations in the current public record (21)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jan 8, 2026 | E · Potential for harm, repeated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Jan 8, 2026 | D · Potential for harm, one-off | The facility did not have policies on smoking. |
| Jan 8, 2026 | B · Minimal risk, repeated | The facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered. |
| Dec 10, 2024 | E · Potential for harm, repeated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Dec 10, 2024 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Dec 10, 2024 | D · Potential for harm, one-off | The facility did not have a policy covering how food brought in by family and visitors is used and stored safely. |
| Dec 10, 2024 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Dec 10, 2024 | B · Minimal risk, repeated | The facility did not electronically submit complete and accurate staffing information to the government, based on payroll and other verifiable records. |
| Nov 17, 2023 | ▲ K · Immediate jeopardy, repeated | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. |
| Nov 17, 2023 | ▲ K · Immediate jeopardy, repeated | The facility was not managed in a way that uses its money, staff, and resources effectively and efficiently to care for residents. |
| Nov 17, 2023 | F · Potential for harm, facility-wide | The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection. |
| Nov 17, 2023 | F · Potential for harm, facility-wide | The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. |
| Nov 17, 2023 | E · Potential for harm, repeated | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. |
| Nov 17, 2023 | D · Potential for harm, one-off | The facility did not keep residents' personal and medical information private and confidential. |
| Nov 17, 2023 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| Nov 17, 2023 | D · Potential for harm, one-off | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. |
| Nov 17, 2023 | D · Potential for harm, one-off | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. |
| Nov 17, 2023 | D · Potential for harm, one-off | The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline. |
| Nov 17, 2023 | D · Potential for harm, one-off | The facility did not provide care that took into account residents' past trauma or their cultural backgrounds. Care is supposed to be sensitive to what residents have lived through and where they come from. |
| Nov 17, 2023 | D · Potential for harm, one-off | The facility admitted a resident without a doctor's order, or did not make sure each resident stayed under a doctor's ongoing care. |
| Nov 17, 2023 | D · Potential for harm, one-off | The facility employed staff who were not licensed, certified, or registered as required by state law. |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (5 → 3).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 13 | 2 | K ▲ |
| 2024 | 5 | 0 | E |
| 2026 | 3 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
1 fine totaling $45,227, plus 1 Medicare payment denial period.
| Date | Type | Amount / length |
|---|---|---|
| Nov 17, 2023 | Fine | $45,227 |
| Nov 17, 2023 | Payment Denial | 14 days from Dec 21, 2023 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | New Hampshire avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.82 | 4.11 | 3.95 | top 47% in New Hampshire; top 48% in the U.S. |
| Registered Nurse hours | 0.82 | 0.82 | 0.69 | top 43% in New Hampshire; top 26% in the U.S. |
| Weekend total nurse staffing | 3.37 | 3.67 | 3.50 | bottom 47% in New Hampshire; top 49% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.59 | 0.55 | 0.48 | top 32% in New Hampshire; top 24% in the U.S. |
| Total nursing staff turnover (%) | 40.0 | 44.1 | 45.8 | top 35% in New Hampshire; top 36% in the U.S. |
| RN turnover (%) | 54.5 | 40.9 | 42.9 | bottom 22% in New Hampshire; bottom 29% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.39, RN 0.73, weekend 2.99. Staffing rating: 3/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 3/5 · long-stay residents: 3/5 · short-stay residents: 3/5
Who owns this facility
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Morrison Hospital Association | Organization | 5% or Greater Direct Ownership Interest | 100% | 12/19/1966 |
| Beattie, Brian | Individual | Corporate Director | NOT APPLICABLE | 01/01/2024 |
| Cassady, Daphne | Individual | Corporate Director | NOT APPLICABLE | 12/01/2021 |
| Dubreuil, Tammy | Individual | Corporate Director | NOT APPLICABLE | 03/01/2023 |
| Fish, Jennifer | Individual | Corporate Officer | NOT APPLICABLE | 01/25/2024 |
| Fish, Jennifer | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/25/2024 |
| Fogg, Brian | Individual | Corporate Director | NOT APPLICABLE | 12/01/2023 |
| Ford, John | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/05/2007 |
| Ford, John | Individual | ADP of the SNF | NOT APPLICABLE | 04/02/2025 |
| Hazard, Elizabeth | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2025 |
| Hazard, Elizabeth | Individual | ADP of the SNF | NOT APPLICABLE | 04/01/2025 |
| Kopp, Keith | Individual | Corporate Director | NOT APPLICABLE | 06/30/2022 |
| Lebrun, Travis | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/01/2023 |
| Lynch, Shannon | Individual | Corporate Officer | NOT APPLICABLE | 07/01/2021 |
| Lynch, Shannon | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/01/2021 |
| Morrison Hospital Association | Organization | Operational/Managerial Control | NOT APPLICABLE | 12/19/1966 |
| Muello, Wendy | Individual | Corporate Director | NOT APPLICABLE | 01/01/2021 |
| Pitts, Celeste | Individual | Corporate Director | NOT APPLICABLE | 05/31/2023 |
| Rochefort, Richard | Individual | Corporate Director | NOT APPLICABLE | 06/01/2021 |
| Service Credit Union | Organization | 5% or Greater Mortgage Interest | NOT APPLICABLE | 10/20/2016 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
- "What were the findings behind this administration citation, and what has leadership changed since?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "What are your smoking rules, and how do you keep residents who smoke — and everyone around them — safe?"
- "Before any service that isn't covered by Medicare or Medicaid, how will you notify us and get our agreement?"
- "Can you show me how medications are stored and secured on the units, including controlled drugs?"
- "What are your rules for bringing in my family member's favorite foods, and how are they stored?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Country Village Center, Genesis Healthcare | 8.8 mi | Lancaster, NH | ★★★★☆ | 4/5 | |
| Lafayette Center | 12.1 mi | Franconia, NH | ★☆☆☆☆ | 1/5 | SFF |
Compare this facility with the 2 closest →
All facilities in Whitefield →
Facility data as of CMS processing date 2026-08-01. CCN 305094.