Lake Charles Care Center

Name: Lake Charles Care Center
Address: 2701 Ernest Street, Lake Charles, LA, 70601, US
Telephone: 3374390336

2701 Ernest Street, Lake Charles, LA 70601 · Calcasieu County · 182 certified beds · avg 138 residents/day · certified since May 1, 1997

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.75

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 3/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (12)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jun 10, 2026	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · from a complaint
May 14, 2025	E · Potential for harm, repeated	The facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician.
May 14, 2025	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
May 14, 2025	E · Potential for harm, repeated	The facility did not keep its building and grounds safe, functional, clean, and comfortable for residents, staff, and visitors.
May 14, 2025	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
May 14, 2025	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
May 8, 2024	F · Potential for harm, facility-wide	The facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician.
May 8, 2024	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
May 8, 2024	D · Potential for harm, one-off	The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes.
May 8, 2024	D · Potential for harm, one-off	The facility did not conduct and document a facility-wide assessment of what staff, supplies, and resources it needs to care for its residents properly — during everyday operations, nights, weekends, and emergencies.
Apr 26, 2023	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Apr 26, 2023	D · Potential for harm, one-off	The facility did not properly complete the required screening (called PASARR) that identifies whether a person entering a nursing home has a mental illness or intellectual disability and needs specialized services.

Inspection trend by year

Citations from standard inspections stayed about the same across the last two inspection cycles (4 → 5).

Year	Citations	Worst severity that year
2023	2	D
2024	4	F
2025	5	E
2026	1	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Louisiana avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.75	4.04	3.95	bottom 37% in Louisiana; bottom 49% in the U.S.
Registered Nurse hours	0.13	0.32	0.69	bottom 9% in Louisiana; bottom 1% in the U.S.
Weekend total nurse staffing	3.23	3.45	3.50	bottom 38% in Louisiana; bottom 43% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.07	0.20	0.48	bottom 2% in Louisiana; bottom 1% in the U.S.
Total nursing staff turnover (%)	51.7	47.6	45.8	bottom 35% in Louisiana; bottom 32% in the U.S.
RN turnover (%)	0.0	41.6	42.9	—

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.36, RN 0.12, weekend 2.89. Staffing rating: 2/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 1/5 · long-stay residents: 1/5 · short-stay residents: 2/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
May, Brian	Individual	5% or Greater Direct Ownership Interest	—	05/01/1997
Stott, Martin	Individual	5% or Greater Direct Ownership Interest	—	05/01/1997
Fellows, Hugh	Individual	W-2 Managing Employee	NOT APPLICABLE	03/01/2018
May, Brian	Individual	Corporate Director	NOT APPLICABLE	05/01/1997
Stott, Martin	Individual	Corporate Director	NOT APPLICABLE	05/01/1997

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
"Who reviews your menus, and can I see this week's menu and join my family member for a meal?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"Can we tour the whole building today, including resident bathrooms and common areas, not just the lobby?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
"Who completes resident assessments here, and how do you check them for accuracy?"
"How do you decide when a feeding tube is truly needed, and how do staff care for residents who have one?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Rosewood Nursing Center	0.5 mi	Lake Charles, LA	★★☆☆☆	4/5
Resthaven Nursing & Rehab Center, LLC	2.2 mi	Lake Charles, LA	★☆☆☆☆	1/5
Landmark of Lake Charles	2.2 mi	Lake Charles, LA	★★★☆☆	4/5
Grand Cove Nursing & Rehabilitation Center	2.4 mi	Lake Charles, LA	★★☆☆☆	3/5
The Gardens and Guardian	2.7 mi	Lake Charles, LA	★★★★★	5/5
Calcasieu Community Care Center	3.0 mi	Lake Charles, LA	★★★☆☆	3/5
Holly Hill House	6.5 mi	Sulphur, LA	★☆☆☆☆	1/5	abuse
High Hope Care Center	10.1 mi	Sulphur, LA	★★★★☆	4/5

Compare this facility with the 3 closest →

All facilities in Lake Charles →

Facility data as of CMS processing date 2026-08-01. CCN 195413.

The Care File

Visit checklist — Lake Charles Care Center

2701 Ernest Street, Lake Charles, LA 70601 · 3374390336

Health inspection rating 4/5 · CMS overall 3/5· Fines (3y): $0

Questions for the administrator:

☐ "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
☐ "Who reviews your menus, and can I see this week's menu and join my family member for a meal?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "Can we tour the whole building today, including resident bathrooms and common areas, not just the lobby?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
☐ "Who completes resident assessments here, and how do you check them for accuracy?"
☐ "How do you decide when a feeding tube is truly needed, and how do staff care for residents who have one?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 195413 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)