High Hope Care Center

Name: High Hope Care Center
Address: 475 HIGH HOPE ROAD, Sulphur, LA, 70663, US
Telephone: 3375278140

475 High Hope Road, Sulphur, LA 70663 · Calcasieu County · 101 certified beds · avg 90 residents/day · certified since Nov 14, 2003 · Medicare and Medicaid certified

Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →

Part of chain: CHARLESTON HEALTHCARE GROUP (4 facilities, chain avg rating 2.5★)

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.78

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (11)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Mar 18, 2026	D · Potential for harm, one-off	The facility did not properly hold, secure, and manage residents' personal money that was deposited with it for safekeeping. Facilities holding residents' funds must keep careful, honest accounts.
Mar 18, 2026	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Mar 18, 2026	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Mar 18, 2026	D · Potential for harm, one-off	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Mar 18, 2026	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Jul 9, 2025	D · Potential for harm, one-off	The facility did not provide required paperwork or notices about a resident's needs, their right to appeal a transfer or discharge, or the facility's bed-hold policy (how long a bed is saved during a hospital stay). · from a complaint
Feb 19, 2025	E · Potential for harm, repeated	The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail.
Feb 19, 2025	D · Potential for harm, one-off	The facility did not coordinate resident assessments with the state's pre-admission screening program for mental illness and intellectual disabilities, or failed to refer residents for the special services they need.
Feb 20, 2024	D · Potential for harm, one-off	The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal.
Feb 20, 2024	D · Potential for harm, one-off	The facility did not have enough nursing staff each day to meet every resident's needs, or did not have a licensed nurse in charge on each shift. Adequate staffing is one of the strongest predictors of good care.
Feb 20, 2024	D · Potential for harm, one-off	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (2 → 5).

Year	Citations	Worst severity that year
2024	3	D
2025	3	E
2026	5	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Louisiana avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.78	4.04	3.95	bottom 38% in Louisiana; top 50% in the U.S.
Registered Nurse hours	0.17	0.32	0.69	bottom 18% in Louisiana; bottom 1% in the U.S.
Weekend total nurse staffing	3.35	3.45	3.50	bottom 45% in Louisiana; bottom 50% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.10	0.20	0.48	bottom 19% in Louisiana; bottom 1% in the U.S.
Total nursing staff turnover (%)	56.8	47.6	45.8	bottom 24% in Louisiana; bottom 22% in the U.S.
RN turnover (%)	50.0	41.6	42.9	bottom 40% in Louisiana; bottom 39% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.30, RN 0.15, weekend 2.92. Staffing rating: 2/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 2/5 · long-stay residents: 2/5 · short-stay residents: 2/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
Broussard, Elizabeth	Individual	5% or Greater Direct Ownership Interest	28%	08/01/2008
Broussard, Kendall	Individual	5% or Greater Direct Ownership Interest	28%	08/01/2008
Broussard, Reuben	Individual	5% or Greater Direct Ownership Interest	28%	08/01/2008
Broussard, Todd	Individual	5% or Greater Direct Ownership Interest	9%	08/01/2008
Delrie, Alton	Individual	5% or Greater Direct Ownership Interest	5%	08/01/2008
Broussard, Elizabeth	Individual	Corporate Officer	NOT APPLICABLE	08/01/2008
Broussard, Elizabeth	Individual	ADP of the SNF	NOT APPLICABLE	08/01/2008
Broussard, Kendall	Individual	Corporate Officer	NOT APPLICABLE	08/01/2008
Broussard, Kendall	Individual	Operational/Managerial Control	NOT APPLICABLE	08/01/2008
Broussard, Kendall	Individual	ADP of the SNF	NOT APPLICABLE	08/01/2008
Broussard, Reuben	Individual	ADP of the SNF	NOT APPLICABLE	08/01/2008
Broussard, Todd	Individual	ADP of the SNF	NOT APPLICABLE	08/01/2008
Charleston Healthcare Group LLC	Organization	ADP of the SNF	NOT APPLICABLE	11/04/2013
Delrie, Alton	Individual	ADP of the SNF	NOT APPLICABLE	08/01/2008

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How do you manage residents' personal funds, and how often do families receive an accounting?"
"Who completes resident assessments here, and how do you check them for accuracy?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"What written notices do we get before any transfer or discharge, and what is your bed-hold policy?"
"How do you coordinate and monitor care for residents who receive dialysis?"
"How do you identify and arrange specialized services for residents with mental health conditions or disabilities?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Holly Hill House	6.1 mi	Sulphur, LA	★☆☆☆☆	1/5	abuse
Lake Charles Care Center	10.1 mi	Lake Charles, LA	★★★☆☆	4/5
Rosewood Nursing Center	10.3 mi	Lake Charles, LA	★★☆☆☆	4/5
Grand Cove Nursing & Rehabilitation Center	11.1 mi	Lake Charles, LA	★★☆☆☆	3/5
Resthaven Nursing & Rehab Center, LLC	11.3 mi	Lake Charles, LA	★☆☆☆☆	1/5
The Care Center of Dequincy	11.4 mi	Dequincy, LA	★★★☆☆	3/5
The Gardens and Guardian	11.6 mi	Lake Charles, LA	★★★★★	5/5
Landmark of Lake Charles	11.8 mi	Lake Charles, LA	★★★☆☆	4/5
Calcasieu Community Care Center	13.0 mi	Lake Charles, LA	★★★☆☆	3/5

Compare this facility with the 3 closest →

All facilities in Sulphur →

Facility data as of CMS processing date 2026-08-01. CCN 195601.

The Care File

Visit checklist — High Hope Care Center

475 High Hope Road, Sulphur, LA 70663 · 3375278140

Health inspection rating 4/5 · CMS overall 4/5· Fines (3y): $0

Questions for the administrator:

☐ "How do you manage residents' personal funds, and how often do families receive an accounting?"
☐ "Who completes resident assessments here, and how do you check them for accuracy?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "What written notices do we get before any transfer or discharge, and what is your bed-hold policy?"
☐ "How do you coordinate and monitor care for residents who receive dialysis?"
☐ "How do you identify and arrange specialized services for residents with mental health conditions or disabilities?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 195601 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)