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Redwood Healthcare Center LLC
3145 High Street, Oakland, CA 94619 (opens Google Maps) · Alameda County · (510) 533-9970· 44 certified beds · avg 44 residents/day · certified since Mar 11, 1992 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: CRYSTAL SOLORZANO (9 facilities, chain avg rating 2.0★)
4/5
Health inspection rating (on-site)
inspected Aug 23, 2024
0
Serious findings on record
$0
Fines, last 3 years
4.20
Nurse hours/resident/day (adjusted)
Every record stays on this page.
What health inspectors found (on-site government inspections — the most independent evidence available)
New to these records? How to read an inspection report →
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Inspection findings in the public record
Showing the latest 3 of 30 inspection findings. Open the full record below to read every finding.
The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint F-0684
The facility did not provide or arrange specialized rehabilitation services — such as physical, occupational, or speech therapy — for residents who needed them. · from a complaint F-0825
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint F-0689
View all 30 inspection findingsShow only the latest 3 findings
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jun 15, 2026 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint · F-0684 |
| Jun 15, 2026 | D · Potential for more than minimal harm, isolated | The facility did not provide or arrange specialized rehabilitation services — such as physical, occupational, or speech therapy — for residents who needed them. · from a complaint · F-0825 |
| Apr 21, 2026 | E · Potential for more than minimal harm, pattern | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint · F-0689 |
| Apr 21, 2026 | D · Potential for more than minimal harm, isolated | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · from a complaint · F-0641 |
| Mar 16, 2026 | E · Potential for more than minimal harm, pattern | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint · F-0684 |
| Aug 23, 2024 | F · Potential for more than minimal harm, widespread | The facility did not employ enough qualified food and nutrition staff, including a qualified dietician, to properly run its food service. · F-0801 |
| Aug 23, 2024 | E · Potential for more than minimal harm, pattern | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · F-0677 |
| Aug 23, 2024 | E · Potential for more than minimal harm, pattern | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761 |
| Aug 23, 2024 | B · Potential for minimal harm, pattern | The facility had resident rooms smaller than required — at least 80 square feet per person in shared rooms and 100 square feet in single rooms. · F-0912 |
| Aug 11, 2022 | F · Potential for more than minimal harm, widespread | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Aug 11, 2022 | E · Potential for more than minimal harm, pattern | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · F-0755 |
| Aug 11, 2022 | E · Potential for more than minimal harm, pattern | The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. · F-0759 |
| Aug 11, 2022 | E · Potential for more than minimal harm, pattern | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761 |
| Aug 11, 2022 | D · Potential for more than minimal harm, isolated | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. · F-0690 |
| Aug 11, 2022 | D · Potential for more than minimal harm, isolated | The facility did not make sure its nurses and nurse aides had the skills and training needed to properly care for every resident. · F-0726 |
| Aug 11, 2022 | B · Potential for minimal harm, pattern | The facility had resident rooms smaller than required — at least 80 square feet per person in shared rooms and 100 square feet in single rooms. · F-0912 |
| Feb 13, 2020 | F · Potential for more than minimal harm, widespread | The facility did not make sure special medical diets — like low-sodium or diabetic diets — were properly ordered by the resident's doctor or managed by a qualified dietitian as state law allows. · F-0808 |
| Feb 13, 2020 | E · Potential for more than minimal harm, pattern | The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · F-0580 |
| Feb 13, 2020 | E · Potential for more than minimal harm, pattern | The facility did not have a policy covering how food brought in by family and visitors is used and stored safely. · F-0813 |
| Feb 13, 2020 | E · Potential for more than minimal harm, pattern | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Feb 13, 2020 | D · Potential for more than minimal harm, isolated | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · F-0550 |
| Feb 13, 2020 | D · Potential for more than minimal harm, isolated | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · F-0677 |
| Feb 13, 2020 | D · Potential for more than minimal harm, isolated | The facility did not make sure its nurses and nurse aides had the skills and training needed to properly care for every resident. · F-0726 |
| Feb 13, 2020 | D · Potential for more than minimal harm, isolated | The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. · F-0759 |
| Feb 13, 2020 | D · Potential for more than minimal harm, isolated | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761 |
| Feb 13, 2020 | D · Potential for more than minimal harm, isolated | The facility did not have enough support staff to safely and effectively run its food and nutrition service. · F-0802 |
| Feb 13, 2020 | D · Potential for more than minimal harm, isolated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Feb 13, 2020 | D · Potential for more than minimal harm, isolated | The facility did not dispose of garbage and refuse properly. · F-0814 |
| Feb 13, 2020 | D · Potential for more than minimal harm, isolated | The facility did not have a working call system — the button or cord residents use to summon help — in each resident's bathroom and bathing area. · F-0919 |
| Feb 13, 2020 | B · Potential for minimal harm, pattern | The facility had resident rooms smaller than required — at least 80 square feet per person in shared rooms and 100 square feet in single rooms. · F-0912 |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (7 → 4).
All citationsSerious citations (G–L)
2020
All citations: 14
Serious citations (G–L): 0
2022
All citations: 7
Serious citations (G–L): 0
2024
All citations: 4
Serious citations (G–L): 0
2026
All citations: 5
Serious citations (G–L): 0
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2020 | 14 | 0 | F |
| 2022 | 7 | 0 | F |
| 2024 | 4 | 0 | F |
| 2026 | 5 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
Nurse staffing (from payroll records, adjusted for how much care residents need)
What these staffing numbers mean →
This facilityCalifornia averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 4.20
California average: 4.31
U.S. average: 3.95
Registered Nurse hours
This facility: 0.32
California average: 0.61
U.S. average: 0.69
Weekend total nurse staffing
This facility: 3.74
California average: 3.90
U.S. average: 3.50
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | California avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.20 | 4.31 | 3.95 | top 44% in California; top 32% in the U.S. |
| Registered Nurse hours | 0.32 | 0.61 | 0.69 | bottom 15% in California; bottom 11% in the U.S. |
| Weekend total nurse staffing | 3.74 | 3.90 | 3.50 | bottom 49% in California; top 32% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.17 | 0.51 | 0.48 | bottom 4% in California; bottom 7% in the U.S. |
| Total nursing staff turnover (%) | 25.6 | 36.7 | 45.8 | top 18% in California; top 8% in the U.S. |
| RN turnover (%) | — | 38.1 | 42.9 | — |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.08, RN 0.31, weekend 3.63.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.08 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 3/5.
Quality measures: assessments & claims
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: 4/5
Costs & payment
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Redwood Healthcare Center LLC. CMS inspection and staffing records do not tell us what this home will charge you.
Calculate a stay from a quote you receive
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Before you compare prices
- Request the room type, effective date and itemized daily rate in writing.
- Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
- Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.
Understand who pays for care · How we handle price evidence · Report an incorrect price
Who owns this facility
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Cohen, Rachel | Individual | 5% or Greater Indirect Ownership Interest | 51% | 08/15/2024 |
| Dionisio, Paola | Individual | 5% or Greater Indirect Ownership Interest | 24% | 08/15/2024 |
| RHCST LLC | Organization | 5% or Greater Direct Ownership Interest | 24% | 08/15/2024 |
| Rust, Jaden | Individual | Indirect Ownership Interest | NOT APPLICABLE | 08/15/2024 |
| Chavarria, Eva | Individual | Corporate Officer | NOT APPLICABLE | 04/01/2024 |
| Chavarria, Eva | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/01/2024 |
| Chavarria, Eva | Individual | ADP of the SNF | NOT APPLICABLE | 04/01/2024 |
| Cohen, Rachel | Individual | Corporate Officer | NOT APPLICABLE | 08/15/2024 |
| Cohen, Rachel | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/01/2026 |
| Gateways Rehabilitation Center II LLC | Organization | ADP of the SNF | NOT APPLICABLE | 08/17/2023 |
| Kaur, Amandeep | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/23/2023 |
| Kaur, Amandeep | Individual | ADP of the SNF | NOT APPLICABLE | 01/23/2023 |
| NG, Andrew | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/28/2019 |
| NG, Andrew | Individual | ADP of the SNF | NOT APPLICABLE | 10/28/2019 |
| Renew Health Consulting Services LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 08/17/2023 |
| Renew Health Consulting Services LLC | Organization | ADP of the SNF | NOT APPLICABLE | 08/17/2023 |
| Sharma, Vatsala | Individual | Operational/Managerial Control | NOT APPLICABLE | 08/17/2023 |
| Sharma, Vatsala | Individual | ADP of the SNF | NOT APPLICABLE | 08/17/2023 |
All 18 owning or managing parties CMS has on file are shown — none excluded.
Other facilities in the same chain
CMS lists this facility under the chain Crystal Solorzano — 9 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
- Santa Fe Heights Healthcare Center, LLC — Compton, CA · overall 1/5abuse
- Valley Vista Nursing and Transitional Care LLC — North Hollywood, CA · overall 1/5abuse
- Arrowhead Healthcare Center, LLC — San Bernardino, CA · overall 4/5
- Asistencia Villa Healthcare Center — Redlands, CA · overall 2/5
- Griffith Park Healthcare Center — Glendale, CA · overall 1/5abuseSFF
- Healthcare Center of Orange County — Buena Park, CA · overall 1/5
- Lake Merritt Healthcare Center LLC — Oakland, CA · overall 2/5
- Orinda Care Center, LLC — Orinda, CA · overall 2/5
Listed by state, then facility name — not a ranking.
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
- "How are therapy services provided here, and how quickly does therapy start after a doctor orders it?"
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "Who completes resident assessments here, and how do you check them for accuracy?"
- "Do you have a qualified dietician on staff, and how involved are they in each resident's nutrition plan?"
- "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
- "Can you show me how medications are stored and secured on the units, including controlled drugs?"
- "Can I see the actual room my family member would live in before we decide?"
Also worth asking anywhere
- "Your weekend nurse staffing is reported below the California midpoint — how does the weekend schedule differ from a weekday?"
- "Can I see the plan of correction for the findings in your most recent state inspection?"
- "CMS reports 26% total nursing staff turnover here — who on the care team has been with you longest?"
- "The ownership record on file lists 18 owning or managing parties — who makes the decisions about staffing levels?"
- "Can I visit again unannounced, at a mealtime or on a weekend?"
Nearby facilities (12 closest of 116 within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Excell Health Care Center | 0.1 mi | Oakland, CA | ★★★★★ | 5/5 | |
| Princeton Manor Healthcare Center, LLC | 1.0 mi | Oakland, CA | ★★★☆☆ | 3/5 | |
| Mercy Retirement & Care Center | 1.1 mi | Oakland, CA | ★★★★☆ | 4/5 | |
| Bellaken Skilled Nursing Center | 1.2 mi | Oakland, CA | ★★★★★ | 5/5 | |
| Bay Marina Post Acute | 1.2 mi | Oakland, CA | ★★★☆☆ | 2/5 | |
| Garfield Neurobehavioral Center | 1.7 mi | Oakland, CA | ★★★☆☆ | 2/5 | abuse |
| Fruitvale Healthcare Center | 1.7 mi | Oakland, CA | ★★★★★ | 5/5 | |
| Oakland Heights Nursing and Rehabilitation | 1.8 mi | Oakland, CA | ★★★★★ | 4/5 | |
| Marina Garden Nursing Center | 2.2 mi | Alameda, CA | ★★★★★ | 5/5 | |
| Bay Area Healthcare Center | 2.8 mi | Oakland, CA | ★★★★★ | 5/5 | |
| Alameda Hospital D/P SNF | 3.1 mi | Alameda, CA | ★★★☆☆ | 2/5 | abuse |
| Bay View Rehabilitation Hospital, LLC | 3.3 mi | Alameda, CA | ★☆☆☆☆ | 1/5 | abuse |
Compare this facility with the 3 closest →
Other facilities in the same county
CMS records place this facility in Alameda, CA — 69 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
- Sage Post Acute — Hayward, CA · overall 3/5
- San Leandro Healthcare Center — San Leandro, CA · overall 4/5
- Serenethos Care Center, LLC — Hayward, CA · overall 5/5
- St Anthony Care Center — Hayward, CA · overall 5/5
- St Francis Healthcare Center — Hayward, CA · overall 4/5
- St John Kronstadt Convalescent Center — Castro Valley, CA · overall 5/5
- St Paul's Towers — Oakland, CA · overall 5/5
- Stratford Villa Post-Acute — Livermore, CA · overall 4/5
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 555499.
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