Redwood Healthcare Center LLC

Name: Redwood Healthcare Center LLC
Address: 3145 HIGH STREET, Oakland, CA, 94619, US
Telephone: 5105339970

3145 High Street, Oakland, CA 94619 · Alameda County · 44 certified beds · avg 44 residents/day · certified since Mar 11, 1992

Part of chain: CRYSTAL SOLORZANO (9 facilities, chain avg rating 2.0★)

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

4.20

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (30)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jun 15, 2026	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Jun 15, 2026	D · Potential for harm, one-off	The facility did not provide or arrange specialized rehabilitation services — such as physical, occupational, or speech therapy — for residents who needed them. · from a complaint
Apr 21, 2026	E · Potential for harm, repeated	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Apr 21, 2026	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · from a complaint
Mar 16, 2026	E · Potential for harm, repeated	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Aug 23, 2024	F · Potential for harm, facility-wide	The facility did not employ enough qualified food and nutrition staff, including a qualified dietician, to properly run its food service.
Aug 23, 2024	E · Potential for harm, repeated	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Aug 23, 2024	E · Potential for harm, repeated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Aug 23, 2024	B · Minimal risk, repeated	The facility had resident rooms smaller than required — at least 80 square feet per person in shared rooms and 100 square feet in single rooms.
Aug 11, 2022	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Aug 11, 2022	E · Potential for harm, repeated	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Aug 11, 2022	E · Potential for harm, repeated	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.
Aug 11, 2022	E · Potential for harm, repeated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Aug 11, 2022	D · Potential for harm, one-off	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections.
Aug 11, 2022	D · Potential for harm, one-off	The facility did not make sure its nurses and nurse aides had the skills and training needed to properly care for every resident.
Aug 11, 2022	B · Minimal risk, repeated	The facility had resident rooms smaller than required — at least 80 square feet per person in shared rooms and 100 square feet in single rooms.
Feb 13, 2020	F · Potential for harm, facility-wide	The facility did not make sure special medical diets — like low-sodium or diabetic diets — were properly ordered by the resident's doctor or managed by a qualified dietitian as state law allows.
Feb 13, 2020	E · Potential for harm, repeated	The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away.
Feb 13, 2020	E · Potential for harm, repeated	The facility did not have a policy covering how food brought in by family and visitors is used and stored safely.
Feb 13, 2020	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Feb 13, 2020	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
Feb 13, 2020	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Feb 13, 2020	D · Potential for harm, one-off	The facility did not make sure its nurses and nurse aides had the skills and training needed to properly care for every resident.
Feb 13, 2020	D · Potential for harm, one-off	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.
Feb 13, 2020	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Feb 13, 2020	D · Potential for harm, one-off	The facility did not have enough support staff to safely and effectively run its food and nutrition service.
Feb 13, 2020	D · Potential for harm, one-off	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Feb 13, 2020	D · Potential for harm, one-off	The facility did not dispose of garbage and refuse properly.
Feb 13, 2020	D · Potential for harm, one-off	The facility did not have a working call system — the button or cord residents use to summon help — in each resident's bathroom and bathing area.
Feb 13, 2020	B · Minimal risk, repeated	The facility had resident rooms smaller than required — at least 80 square feet per person in shared rooms and 100 square feet in single rooms.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (7 → 4).

Year	Citations	Worst severity that year
2020	14	F
2022	7	F
2024	4	F
2026	5	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	California avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.20	4.31	3.95	top 44% in California; top 32% in the U.S.
Registered Nurse hours	0.32	0.61	0.69	bottom 15% in California; bottom 11% in the U.S.
Weekend total nurse staffing	3.74	3.90	3.50	bottom 49% in California; top 32% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.17	0.51	0.48	bottom 4% in California; bottom 7% in the U.S.
Total nursing staff turnover (%)	25.6	36.7	45.8	top 18% in California; top 8% in the U.S.
RN turnover (%)	0.0	38.1	42.9	—

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.08, RN 0.31, weekend 3.63. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: 4/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
Cohen, Rachel	Individual	5% or Greater Indirect Ownership Interest	51%	08/15/2024
Dionisio, Paola	Individual	5% or Greater Indirect Ownership Interest	24%	08/15/2024
RHCST LLC	Organization	5% or Greater Direct Ownership Interest	24%	08/15/2024
Rust, Jaden	Individual	Indirect Ownership Interest	NOT APPLICABLE	08/15/2024
Chavarria, Eva	Individual	Corporate Officer	NOT APPLICABLE	04/01/2024
Chavarria, Eva	Individual	Operational/Managerial Control	NOT APPLICABLE	04/01/2024
Chavarria, Eva	Individual	ADP of the SNF	NOT APPLICABLE	04/01/2024
Cohen, Rachel	Individual	Corporate Officer	NOT APPLICABLE	08/15/2024
Cohen, Rachel	Individual	Operational/Managerial Control	NOT APPLICABLE	05/01/2026
Gateways Rehabilitation Center II LLC	Organization	ADP of the SNF	NOT APPLICABLE	08/17/2023
Kaur, Amandeep	Individual	Operational/Managerial Control	NOT APPLICABLE	01/23/2023
Kaur, Amandeep	Individual	ADP of the SNF	NOT APPLICABLE	01/23/2023
NG, Andrew	Individual	Operational/Managerial Control	NOT APPLICABLE	10/28/2019
NG, Andrew	Individual	ADP of the SNF	NOT APPLICABLE	10/28/2019
Renew Health Consulting Services LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	08/17/2023
Renew Health Consulting Services LLC	Organization	ADP of the SNF	NOT APPLICABLE	08/17/2023
Sharma, Vatsala	Individual	Operational/Managerial Control	NOT APPLICABLE	08/17/2023
Sharma, Vatsala	Individual	ADP of the SNF	NOT APPLICABLE	08/17/2023

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"How are therapy services provided here, and how quickly does therapy start after a doctor orders it?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"Who completes resident assessments here, and how do you check them for accuracy?"
"Do you have a qualified dietician on staff, and how involved are they in each resident's nutrition plan?"
"How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"Can I see the actual room my family member would live in before we decide?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Excell Health Care Center	0.1 mi	Oakland, CA	★★★★★	5/5
Princeton Manor Healthcare Center, LLC	1.0 mi	Oakland, CA	★★★☆☆	3/5
Mercy Retirement & Care Center	1.1 mi	Oakland, CA	★★★★☆	4/5
Bellaken Skilled Nursing Center	1.2 mi	Oakland, CA	★★★★★	5/5
Bay Marina Post Acute	1.2 mi	Oakland, CA	★★★☆☆	2/5
Garfield Neurobehavioral Center	1.7 mi	Oakland, CA	★★★☆☆	2/5	abuse
Fruitvale Healthcare Center	1.7 mi	Oakland, CA	★★★★★	5/5
Oakland Heights Nursing and Rehabilitation	1.8 mi	Oakland, CA	★★★★★	4/5
Marina Garden Nursing Center	2.2 mi	Alameda, CA	★★★★★	5/5
Bay Area Healthcare Center	2.8 mi	Oakland, CA	★★★★★	5/5
Alameda Hospital D/P SNF	3.1 mi	Alameda, CA	★★★☆☆	2/5	abuse
Bay View Rehabilitation Hospital, LLC	3.3 mi	Alameda, CA	★☆☆☆☆	1/5	abuse

Compare this facility with the 3 closest →

All facilities in Oakland →

Facility data as of CMS processing date 2026-08-01. CCN 555499.

The Care File

Visit checklist — Redwood Healthcare Center LLC

3145 High Street, Oakland, CA 94619 · 5105339970

Health inspection rating 4/5 · CMS overall 4/5· Fines (3y): $0

Questions for the administrator:

☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "How are therapy services provided here, and how quickly does therapy start after a doctor orders it?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "Who completes resident assessments here, and how do you check them for accuracy?"
☐ "Do you have a qualified dietician on staff, and how involved are they in each resident's nutrition plan?"
☐ "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "Can I see the actual room my family member would live in before we decide?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 555499 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)