How to file a complaint about care →
No fines or payment denials in the published 3-year window.
28303 Detroit Rd, Westlake, OH 44145 (opens Google Maps) · Cuyahoga County · (440) 871-0500· 130 certified beds · avg 106 residents/day · certified since Jan 1, 1967 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
New to these records? How to read an inspection report →
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5 · how star ratings work →
⚠ The most recent standard health inspection was more than 2 years ago — conditions may have changed.
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
▲ Actual harm, isolated · Sep 30, 2021 · F-0689
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (G): Actual harm was cited, below immediate jeopardy. The scope was isolated: limited residents, staff, or locations were affected. Scope describes the extent of the deficiency, not whether it happened on previous inspections.
Corrected: Nov 19, 2021 (Deficient, Provider has date of correction)
Showing the latest 3 of 15 inspection findings. Open the full record below to read every finding.
The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. F-0677
The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. F-0692
The facility used bed rails without first trying safer alternatives, or without assessing the resident's safety risk, discussing the risks and benefits with the resident or family, getting consent, and installing the rails correctly. F-0700
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Feb 8, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · F-0677 |
| Feb 8, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. · F-0692 |
| Feb 8, 2024 | D · Potential for more than minimal harm, isolated | The facility used bed rails without first trying safer alternatives, or without assessing the resident's safety risk, discussing the risks and benefits with the resident or family, getting consent, and installing the rails correctly. · F-0700 |
| Feb 8, 2024 | D · Potential for more than minimal harm, isolated | The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. · F-0760 |
| Feb 8, 2024 | D · Potential for more than minimal harm, isolated | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · F-0842 |
| Feb 8, 2024 | D · Potential for more than minimal harm, isolated | The facility did not have policies on smoking. · F-0926 |
| Nov 13, 2023 | E · Potential for more than minimal harm, pattern | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint · F-0880 |
| Sep 30, 2021 | ▲ G · Actual harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689 |
| Sep 30, 2021 | F · Potential for more than minimal harm, widespread | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Sep 30, 2021 | E · Potential for more than minimal harm, pattern | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · F-0550 |
| Sep 30, 2021 | D · Potential for more than minimal harm, isolated | The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. · F-0558 |
| May 16, 2019 | E · Potential for more than minimal harm, pattern | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| May 16, 2019 | D · Potential for more than minimal harm, isolated | The facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered. · F-0582 |
| May 16, 2019 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| May 16, 2019 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
Citations from standard inspections increased between the last two inspection cycles (4 → 6).
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2019 | 4 | 0 | E |
| 2021 | 4 | 1 | G ▲ |
| 2023 | 1 | 0 | E |
| 2024 | 6 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
How to file a complaint about care →
No fines or payment denials in the published 3-year window.
What these staffing numbers mean →
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Ohio avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 2.51 | 3.45 | 3.95 | bottom 4% in Ohio; bottom 4% in the U.S. |
| Registered Nurse hours | 0.40 | 0.60 | 0.69 | bottom 20% in Ohio; bottom 21% in the U.S. |
| Weekend total nurse staffing | 2.24 | 3.07 | 3.50 | bottom 4% in Ohio; bottom 4% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.33 | 0.42 | 0.48 | bottom 36% in Ohio; bottom 38% in the U.S. |
| Total nursing staff turnover (%) | 42.6 | 48.7 | 45.8 | top 34% in Ohio; top 43% in the U.S. |
| RN turnover (%) | 20.0 | 43.9 | 42.9 | top 13% in Ohio; top 13% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.42, RN 0.54, weekend 3.06.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.42 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 2/5.
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 4/5 · long-stay residents: 5/5 · short-stay residents: 2/5
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Rae-Ann Westlake. CMS inspection and staffing records do not tell us what this home will charge you.
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Understand who pays for care · How we handle price evidence · Report an incorrect price
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Gewirtz, Jonathan | Individual | 5% or Greater Indirect Ownership Interest | 13% | 05/17/2022 |
| Ra Assets Holdco LLC | Organization | 5% or Greater Direct Ownership Interest | 100% | 05/17/2022 |
| Ra Investment Oh LLC | Organization | 5% or Greater Indirect Ownership Interest | 35% | 05/17/2022 |
| Ra Opco LLC | Organization | 5% or Greater Indirect Ownership Interest | 53% | 05/17/2022 |
| Gewirtz, Jonathan | Individual | W-2 Managing Employee | NOT APPLICABLE | 05/17/2022 |
| Gewirtz, Jonathan | Individual | Corporate Director | NOT APPLICABLE | 05/17/2022 |
| Gewirtz, Jonathan | Individual | Corporate Officer | NOT APPLICABLE | 05/17/2022 |
| Gewirtz, Jonathan | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/17/2022 |
| Marcum, Dylon | Individual | Corporate Director | NOT APPLICABLE | 05/17/2022 |
| Neil Bay Management LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 05/17/2022 |
All 10 owning or managing parties CMS has on file are shown — none excluded.
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Rae Ann Suburban | 0.6 mi | Westlake, OH | ★★☆☆☆ | 1/5 | |
| Huntington Woods Care & Rehab Center | 0.7 mi | Westlake, OH | ★★★★★ | 5/5 | |
| Lutheran Home | 0.9 mi | Westlake, OH | ★★★★☆ | 4/5 | |
| Life Care Center of Westlake | 1.4 mi | Westlake, OH | ★★☆☆☆ | 2/5 | |
| O'Neill Healthcare Bay Village | 1.6 mi | Bay Village, OH | ★★☆☆☆ | 2/5 | |
| Brookdale Westlake Village | 1.8 mi | Westlake, OH | ★★★★★ | 4/5 | |
| Crocker Pointe Health and Rehabilitation | 2.4 mi | Westlake, OH | —/5 | ||
| Avon Place Healthcare Center | 2.5 mi | Avon, OH | ★★☆☆☆ | 3/5 | |
| Joshua Tree Care Center | 3.3 mi | North Olmsted, OH | ★★★★☆ | 4/5 | |
| Normandy Manor of Rocky River | 3.4 mi | Rocky River, OH | ★★☆☆☆ | 2/5 | |
| Gardens of North Olmsted | 3.6 mi | North Olmsted, OH | ★★☆☆☆ | 1/5 | |
| Welsh Home the | 3.7 mi | Rocky River, OH | ★★★★★ | 5/5 |
Compare this facility with the 3 closest →
CMS records place this facility in Cuyahoga, OH — 92 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 365115.
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