Ohio ›Westlake

Lutheran Home

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2116 Dover Center Rd, Westlake, OH 44145 (opens Google Maps) · Cuyahoga County · (440) 871-0090· 40 certified beds · avg 59 residents/day · certified since Jan 1, 1967 · Medicare and Medicaid certified

Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →

4/5
Health inspection rating (on-site)
inspected Aug 24, 2023
0
Serious findings on record
$0
Fines, last 3 years
5.35
Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

New to these records? How to read an inspection report →

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5 · how star ratings work →

⚠ The most recent standard health inspection was more than 2 years ago — conditions may have changed.

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.

Inspection findings in the public record

Showing the latest 3 of 15 inspection findings. Open the full record below to read every finding.

  1. D · Potential for more than minimal harm, isolated

    The facility did not safely and appropriately administer IV fluids (fluids given through a vein) for residents who needed them. · from a complaint F-0694

  2. D · Potential for more than minimal harm, isolated

    The facility used physical restraints — devices that limit a resident's movement — when they weren't needed for medical treatment. F-0604

  3. D · Potential for more than minimal harm, isolated

    The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. F-0689

View all 15 inspection findingsShow only the latest 3 findings

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.

DateSeverityWhat the facility was cited for
Nov 24, 2025D · Potential for more than minimal harm, isolatedThe facility did not safely and appropriately administer IV fluids (fluids given through a vein) for residents who needed them. · from a complaint · F-0694
Aug 24, 2023D · Potential for more than minimal harm, isolatedThe facility used physical restraints — devices that limit a resident's movement — when they weren't needed for medical treatment. · F-0604
Aug 24, 2023D · Potential for more than minimal harm, isolatedThe facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689
Aug 24, 2023D · Potential for more than minimal harm, isolatedThe facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason. · F-0757
Aug 24, 2023D · Potential for more than minimal harm, isolatedThe facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. · F-0758
Aug 24, 2023C · Potential for minimal harm, widespreadThe facility did not conduct and document a facility-wide assessment of what staff, supplies, and resources it needs to care for its residents properly — during everyday operations, nights, weekends, and emergencies. · F-0838
Aug 24, 2023C · Potential for minimal harm, widespreadThe facility's quality committee — the internal group responsible for finding and fixing care problems — did not have the required members or did not meet at least every three months. · F-0868
Jan 16, 2020F · Potential for more than minimal harm, widespreadThe facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880
Nov 29, 2018F · Potential for more than minimal harm, widespreadThe facility did not have enough nursing staff each day to meet every resident's needs, or did not have a licensed nurse in charge on each shift. Adequate staffing is one of the strongest predictors of good care. · F-0725
Nov 29, 2018D · Potential for more than minimal harm, isolatedThe facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · F-0609
Nov 29, 2018D · Potential for more than minimal harm, isolatedThe facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · F-0610
Nov 29, 2018D · Potential for more than minimal harm, isolatedThe facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689
Nov 29, 2018D · Potential for more than minimal harm, isolatedThe facility did not provide safe and appropriate pain management for a resident who needed it. · F-0697
Nov 29, 2018D · Potential for more than minimal harm, isolatedThe facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason. · F-0757
Nov 29, 2018D · Potential for more than minimal harm, isolatedThe facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (1 → 6).

Citations by recorded inspection yearPublished citation counts, not a quality score · Source: CMS, 2026-08-01
All citationsSerious citations (G–L)
2018
All citations: 7
Serious citations (G–L): 0
2020
All citations: 1
Serious citations (G–L): 0
2023
All citations: 6
Serious citations (G–L): 0
2025
All citations: 1
Serious citations (G–L): 0

All bars start at zero. Exact values and supporting details remain below.

YearCitationsSerious (G–L)Worst severity that year
201870F
202010F
202360D
202510D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

How to file a complaint about care →

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

What these staffing numbers mean →

Nurse time, in contextAdjusted hours per resident per day · Source: CMS, 2026-08-01
This facilityOhio averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 5.35
Ohio average: 3.45
U.S. average: 3.95
Registered Nurse hours
This facility: 0.65
Ohio average: 0.60
U.S. average: 0.69
Weekend total nurse staffing
This facility: 5.06
Ohio average: 3.07
U.S. average: 3.50

All bars start at zero. Exact values and supporting details remain below.

MeasureThis facilityOhio avgU.S. avgWhere it stands
Total nurse staffing (hours per resident per day)5.353.453.95top 2% in Ohio; top 9% in the U.S.
Registered Nurse hours0.650.600.69top 31% in Ohio; top 42% in the U.S.
Weekend total nurse staffing5.063.073.50top 2% in Ohio; top 6% in the U.S.
Weekend RN hours (not acuity-adjusted)0.420.420.48top 41% in Ohio; top 44% in the U.S.
Total nursing staff turnover (%)51.648.745.8bottom 41% in Ohio; bottom 33% in the U.S.
RN turnover (%)38.543.942.9top 42% in Ohio; top 44% in the U.S.

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 5.37, RN 0.65, weekend 5.08.Comparing with Medicare Care Compare? Care Compare shows the raw figure (5.37 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 4/5.

Quality measures: assessments & claims

Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.

Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: 4/5

Costs & payment

Price evidence · separate from quality

No verified facility-specific private-pay price is available in our data for Lutheran Home. CMS inspection and staffing records do not tell us what this home will charge you.

Calculate a stay from a quote you receive

Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.

Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.

Before you compare prices

  • Request the room type, effective date and itemized daily rate in writing.
  • Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
  • Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.

Understand who pays for care · How we handle price evidence · Report an incorrect price

Who owns this facility

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

Non profit - Corporation

Owner / managerTypeRoleStakeSince
Alexander, ErinIndividualOperational/Managerial ControlNOT APPLICABLE01/01/2025
American Medical PersonelOrganizationADP of the SNFNOT APPLICABLE01/01/2025
Anderson, ToddIndividualCorporate DirectorNOT APPLICABLE11/29/2023
Bourne, PaulaIndividualOperational/Managerial ControlNOT APPLICABLE01/01/2025
Bowersox, JamesIndividualCorporate DirectorNOT APPLICABLE09/01/2020
Bowersox, JamesIndividualCorporate OfficerNOT APPLICABLE09/01/2020
Britton, AngelaIndividualOperational/Managerial ControlNOT APPLICABLE01/01/2025
Brueshaber, LarryIndividualCorporate DirectorNOT APPLICABLE09/01/2020
Burgess, DouglasIndividualCorporate DirectorNOT APPLICABLE01/01/2026
Burgess, DouglasIndividualOperational/Managerial ControlNOT APPLICABLE01/01/2026
Caring Communities Shared Services LTD.OrganizationADP of the SNFNOT APPLICABLE01/01/2025
Carmany, MargaretIndividualADP of the SNFNOT APPLICABLE01/01/2025
Conlon, CeliaIndividualOperational/Managerial ControlNOT APPLICABLE01/01/2025
Conlon, CeliaIndividualTrustee of the SNFNOT APPLICABLE01/01/2025
Cope, MichaelIndividualOperational/Managerial ControlNOT APPLICABLE01/01/2025
Debenedictis, LanceIndividualOperational/Managerial ControlNOT APPLICABLE01/01/2025
Debenedictis, LanceIndividualTrustee of the SNFNOT APPLICABLE01/01/2025
East, SandraIndividualCorporate DirectorNOT APPLICABLE01/01/2026
East, SandraIndividualOperational/Managerial ControlNOT APPLICABLE01/01/2026
Fowerbaugh, AndrewIndividualCorporate DirectorNOT APPLICABLE11/29/2023

Showing 20 of 48 parties CMS has on file for this facility; 28 are not displayed. The full list is in the CMS Ownership dataset.

Questions to ask on your visit

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

  • "Who on your staff manages IV therapy, and what training and monitoring is in place?"
  • "What is your policy on physical restraints, and what alternatives do you try first?"
  • "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
  • "How often is each resident's medication list reviewed, and who decides when a drug can be reduced or stopped?"
  • "What is your approach to psychiatric medications — how do you try non-drug options first and work to reduce doses over time?"
  • "How do you decide you have enough staff and resources for your resident population, including nights and weekends?"
  • "How does your quality committee work, and can you share an example of a problem it identified and fixed?"
  • "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"

Also worth asking anywhere

  • "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
  • "Can I see the plan of correction for the findings in your most recent state inspection?"
  • "CMS reports 52% total nursing staff turnover here — who on the care team has been with you longest?"
  • "The ownership record on file lists 48 owning or managing parties — who makes the decisions about staffing levels?"
  • "Can I visit again unannounced, at a mealtime or on a weekend?"

Nearby facilities (12 closest of 91 within 20 miles)

FacilityDistanceCityOverallInspectionFlags
Life Care Center of Westlake0.5 miWestlake, OH★★☆☆☆2/5
Rae-Ann Westlake0.9 miWestlake, OH★★★★☆4/5
Huntington Woods Care & Rehab Center1.4 miWestlake, OH★★★★★5/5
Rae Ann Suburban1.4 miWestlake, OH★★☆☆☆1/5
Brookdale Westlake Village1.5 miWestlake, OH★★★★★4/5
Crocker Pointe Health and Rehabilitation2.1 miWestlake, OH—/5
O'Neill Healthcare Bay Village2.5 miBay Village, OH★★☆☆☆2/5
Joshua Tree Care Center2.7 miNorth Olmsted, OH★★★★☆4/5
Gardens of North Olmsted2.7 miNorth Olmsted, OH★★☆☆☆1/5
Welsh Home the3.0 miRocky River, OH★★★★★5/5
Avon Place Healthcare Center3.1 miAvon, OH★★☆☆☆3/5
Normandy Manor of Rocky River3.1 miRocky River, OH★★☆☆☆2/5

Compare this facility with the 3 closest →

Other facilities in the same county

CMS records place this facility in Cuyahoga, OH — 92 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.

Listed by facility name — not a ranking. Homes already in the table above are not repeated here.

All facilities in Westlake →

Facility data as of CMS processing date 2026-08-01. CCN 365020.

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