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No fines or payment denials in the published 3-year window.
2116 Dover Center Rd, Westlake, OH 44145 (opens Google Maps) · Cuyahoga County · (440) 871-0090· 40 certified beds · avg 59 residents/day · certified since Jan 1, 1967 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
New to these records? How to read an inspection report →
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5 · how star ratings work →
⚠ The most recent standard health inspection was more than 2 years ago — conditions may have changed.
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Showing the latest 3 of 15 inspection findings. Open the full record below to read every finding.
The facility did not safely and appropriately administer IV fluids (fluids given through a vein) for residents who needed them. · from a complaint F-0694
The facility used physical restraints — devices that limit a resident's movement — when they weren't needed for medical treatment. F-0604
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. F-0689
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Nov 24, 2025 | D · Potential for more than minimal harm, isolated | The facility did not safely and appropriately administer IV fluids (fluids given through a vein) for residents who needed them. · from a complaint · F-0694 |
| Aug 24, 2023 | D · Potential for more than minimal harm, isolated | The facility used physical restraints — devices that limit a resident's movement — when they weren't needed for medical treatment. · F-0604 |
| Aug 24, 2023 | D · Potential for more than minimal harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689 |
| Aug 24, 2023 | D · Potential for more than minimal harm, isolated | The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason. · F-0757 |
| Aug 24, 2023 | D · Potential for more than minimal harm, isolated | The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. · F-0758 |
| Aug 24, 2023 | C · Potential for minimal harm, widespread | The facility did not conduct and document a facility-wide assessment of what staff, supplies, and resources it needs to care for its residents properly — during everyday operations, nights, weekends, and emergencies. · F-0838 |
| Aug 24, 2023 | C · Potential for minimal harm, widespread | The facility's quality committee — the internal group responsible for finding and fixing care problems — did not have the required members or did not meet at least every three months. · F-0868 |
| Jan 16, 2020 | F · Potential for more than minimal harm, widespread | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Nov 29, 2018 | F · Potential for more than minimal harm, widespread | The facility did not have enough nursing staff each day to meet every resident's needs, or did not have a licensed nurse in charge on each shift. Adequate staffing is one of the strongest predictors of good care. · F-0725 |
| Nov 29, 2018 | D · Potential for more than minimal harm, isolated | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · F-0609 |
| Nov 29, 2018 | D · Potential for more than minimal harm, isolated | The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · F-0610 |
| Nov 29, 2018 | D · Potential for more than minimal harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689 |
| Nov 29, 2018 | D · Potential for more than minimal harm, isolated | The facility did not provide safe and appropriate pain management for a resident who needed it. · F-0697 |
| Nov 29, 2018 | D · Potential for more than minimal harm, isolated | The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason. · F-0757 |
| Nov 29, 2018 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
Citations from standard inspections increased between the last two inspection cycles (1 → 6).
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2018 | 7 | 0 | F |
| 2020 | 1 | 0 | F |
| 2023 | 6 | 0 | D |
| 2025 | 1 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
How to file a complaint about care →
No fines or payment denials in the published 3-year window.
What these staffing numbers mean →
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Ohio avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 5.35 | 3.45 | 3.95 | top 2% in Ohio; top 9% in the U.S. |
| Registered Nurse hours | 0.65 | 0.60 | 0.69 | top 31% in Ohio; top 42% in the U.S. |
| Weekend total nurse staffing | 5.06 | 3.07 | 3.50 | top 2% in Ohio; top 6% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.42 | 0.42 | 0.48 | top 41% in Ohio; top 44% in the U.S. |
| Total nursing staff turnover (%) | 51.6 | 48.7 | 45.8 | bottom 41% in Ohio; bottom 33% in the U.S. |
| RN turnover (%) | 38.5 | 43.9 | 42.9 | top 42% in Ohio; top 44% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 5.37, RN 0.65, weekend 5.08.Comparing with Medicare Care Compare? Care Compare shows the raw figure (5.37 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 4/5.
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: 4/5
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Lutheran Home. CMS inspection and staffing records do not tell us what this home will charge you.
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Understand who pays for care · How we handle price evidence · Report an incorrect price
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Alexander, Erin | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2025 |
| American Medical Personel | Organization | ADP of the SNF | NOT APPLICABLE | 01/01/2025 |
| Anderson, Todd | Individual | Corporate Director | NOT APPLICABLE | 11/29/2023 |
| Bourne, Paula | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2025 |
| Bowersox, James | Individual | Corporate Director | NOT APPLICABLE | 09/01/2020 |
| Bowersox, James | Individual | Corporate Officer | NOT APPLICABLE | 09/01/2020 |
| Britton, Angela | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2025 |
| Brueshaber, Larry | Individual | Corporate Director | NOT APPLICABLE | 09/01/2020 |
| Burgess, Douglas | Individual | Corporate Director | NOT APPLICABLE | 01/01/2026 |
| Burgess, Douglas | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2026 |
| Caring Communities Shared Services LTD. | Organization | ADP of the SNF | NOT APPLICABLE | 01/01/2025 |
| Carmany, Margaret | Individual | ADP of the SNF | NOT APPLICABLE | 01/01/2025 |
| Conlon, Celia | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2025 |
| Conlon, Celia | Individual | Trustee of the SNF | NOT APPLICABLE | 01/01/2025 |
| Cope, Michael | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2025 |
| Debenedictis, Lance | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2025 |
| Debenedictis, Lance | Individual | Trustee of the SNF | NOT APPLICABLE | 01/01/2025 |
| East, Sandra | Individual | Corporate Director | NOT APPLICABLE | 01/01/2026 |
| East, Sandra | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2026 |
| Fowerbaugh, Andrew | Individual | Corporate Director | NOT APPLICABLE | 11/29/2023 |
Showing 20 of 48 parties CMS has on file for this facility; 28 are not displayed. The full list is in the CMS Ownership dataset.
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Life Care Center of Westlake | 0.5 mi | Westlake, OH | ★★☆☆☆ | 2/5 | |
| Rae-Ann Westlake | 0.9 mi | Westlake, OH | ★★★★☆ | 4/5 | |
| Huntington Woods Care & Rehab Center | 1.4 mi | Westlake, OH | ★★★★★ | 5/5 | |
| Rae Ann Suburban | 1.4 mi | Westlake, OH | ★★☆☆☆ | 1/5 | |
| Brookdale Westlake Village | 1.5 mi | Westlake, OH | ★★★★★ | 4/5 | |
| Crocker Pointe Health and Rehabilitation | 2.1 mi | Westlake, OH | —/5 | ||
| O'Neill Healthcare Bay Village | 2.5 mi | Bay Village, OH | ★★☆☆☆ | 2/5 | |
| Joshua Tree Care Center | 2.7 mi | North Olmsted, OH | ★★★★☆ | 4/5 | |
| Gardens of North Olmsted | 2.7 mi | North Olmsted, OH | ★★☆☆☆ | 1/5 | |
| Welsh Home the | 3.0 mi | Rocky River, OH | ★★★★★ | 5/5 | |
| Avon Place Healthcare Center | 3.1 mi | Avon, OH | ★★☆☆☆ | 3/5 | |
| Normandy Manor of Rocky River | 3.1 mi | Rocky River, OH | ★★☆☆☆ | 2/5 |
Compare this facility with the 3 closest →
CMS records place this facility in Cuyahoga, OH — 92 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 365020.
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