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O'Neill Healthcare Bay Village
605 Bradley Rd, Bay Village, OH 44140 (opens Google Maps) · Cuyahoga County · (440) 871-3474· 138 certified beds · avg 112 residents/day · certified since Jan 28, 1971 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: O'NEILL HEALTHCARE (6 facilities, chain avg rating 4.2★)
2/5
Health inspection rating (on-site)
inspected Jan 21, 2026
0
Serious findings on record
$0
Fines, last 3 years
3.02
Nurse hours/resident/day (adjusted)
Every record stays on this page.
What health inspectors found (on-site government inspections — the most independent evidence available)
New to these records? How to read an inspection report →
Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 2/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Inspection findings in the public record
Showing the latest 3 of 28 inspection findings. Open the full record below to read every finding.
The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. F-0812
The facility did not maintain an effective pest control program to prevent or deal with mice, insects, or other pests. F-0925
The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature. · from a complaint F-0804
View all 28 inspection findingsShow only the latest 3 findings
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jan 21, 2026 | F · Potential for more than minimal harm, widespread | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Jan 21, 2026 | F · Potential for more than minimal harm, widespread | The facility did not maintain an effective pest control program to prevent or deal with mice, insects, or other pests. · F-0925 |
| Jan 21, 2026 | E · Potential for more than minimal harm, pattern | The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature. · from a complaint · F-0804 |
| Jan 21, 2026 | E · Potential for more than minimal harm, pattern | The facility did not keep its building and grounds safe, functional, clean, and comfortable for residents, staff, and visitors. · from a complaint · F-0921 |
| Jan 21, 2026 | D · Potential for more than minimal harm, isolated | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · from a complaint · F-0584 |
| Jan 21, 2026 | D · Potential for more than minimal harm, isolated | The facility did not properly complete the required screening (called PASARR) that identifies whether a person entering a nursing home has a mental illness or intellectual disability and needs specialized services. · F-0645 |
| Jan 21, 2026 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| Jan 21, 2026 | D · Potential for more than minimal harm, isolated | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · F-0657 |
| Jan 21, 2026 | D · Potential for more than minimal harm, isolated | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · from a complaint · F-0686 |
| Jan 21, 2026 | D · Potential for more than minimal harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint · F-0689 |
| Jan 21, 2026 | D · Potential for more than minimal harm, isolated | The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. · F-0759 |
| Jan 21, 2026 | D · Potential for more than minimal harm, isolated | The facility did not help residents with transportation to and from laboratory services outside the facility. · from a complaint · F-0774 |
| Jan 21, 2026 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint · F-0880 |
| Jan 21, 2026 | D · Potential for more than minimal harm, isolated | The facility did not have a working call system — the button or cord residents use to summon help — in each resident's bathroom and bathing area. · F-0919 |
| Jan 21, 2026 | C · Potential for minimal harm, widespread | The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day. · F-0732 |
| Jan 21, 2026 | C · Potential for minimal harm, widespread | The facility did not dispose of garbage and refuse properly. · F-0814 |
| Mar 11, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint · F-0684 |
| Mar 11, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. · from a complaint · F-0692 |
| Dec 31, 2024 | D · Potential for more than minimal harm, isolated | The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. · from a complaint · F-0558 |
| Dec 31, 2024 | D · Potential for more than minimal harm, isolated | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint · F-0609 |
| Jun 12, 2024 | E · Potential for more than minimal harm, pattern | The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. · from a complaint · F-0692 |
| Jun 12, 2024 | D · Potential for more than minimal harm, isolated | The facility did not prepare and serve food in a form that meets each resident's individual needs — for example, chopped, pureed, or softened food for residents with chewing or swallowing problems. · from a complaint · F-0805 |
| Jun 12, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide food that accounts for each resident's allergies, intolerances, and personal preferences, or did not offer appealing alternatives. · from a complaint · F-0806 |
| Mar 13, 2024 | F · Potential for more than minimal harm, widespread | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Mar 13, 2024 | D · Potential for more than minimal harm, isolated | The facility did not coordinate resident assessments with the state's pre-admission screening program for mental illness and intellectual disabilities, or failed to refer residents for the special services they need. · F-0644 |
| Feb 15, 2024 | E · Potential for more than minimal harm, pattern | The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature. · from a complaint · F-0804 |
| Mar 3, 2022 | F · Potential for more than minimal harm, widespread | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Mar 3, 2022 | D · Potential for more than minimal harm, isolated | The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. · F-0692 |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (2 → 16).
All citationsSerious citations (G–L)
2022
All citations: 2
Serious citations (G–L): 0
2024
All citations: 8
Serious citations (G–L): 0
2025
All citations: 2
Serious citations (G–L): 0
2026
All citations: 16
Serious citations (G–L): 0
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2022 | 2 | 0 | F |
| 2024 | 8 | 0 | F |
| 2025 | 2 | 0 | D |
| 2026 | 16 | 0 | F |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
Nurse staffing (from payroll records, adjusted for how much care residents need)
What these staffing numbers mean →
This facilityOhio averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 3.02
Ohio average: 3.45
U.S. average: 3.95
Registered Nurse hours
This facility: 0.53
Ohio average: 0.60
U.S. average: 0.69
Weekend total nurse staffing
This facility: 2.64
Ohio average: 3.07
U.S. average: 3.50
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Ohio avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.02 | 3.45 | 3.95 | bottom 27% in Ohio; bottom 14% in the U.S. |
| Registered Nurse hours | 0.53 | 0.60 | 0.69 | bottom 47% in Ohio; bottom 42% in the U.S. |
| Weekend total nurse staffing | 2.64 | 3.07 | 3.50 | bottom 21% in Ohio; bottom 14% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.28 | 0.42 | 0.48 | bottom 24% in Ohio; bottom 27% in the U.S. |
| Total nursing staff turnover (%) | 54.4 | 48.7 | 45.8 | bottom 33% in Ohio; bottom 26% in the U.S. |
| RN turnover (%) | 47.1 | 43.9 | 42.9 | bottom 44% in Ohio; bottom 40% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.34, RN 0.58, weekend 2.93.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.34 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 2/5.
Quality measures: assessments & claims
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 4/5 · long-stay residents: 5/5 · short-stay residents: 3/5
Costs & payment
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for O'Neill Healthcare Bay Village. CMS inspection and staffing records do not tell us what this home will charge you.
Calculate a stay from a quote you receive
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Before you compare prices
- Request the room type, effective date and itemized daily rate in writing.
- Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
- Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.
Understand who pays for care · How we handle price evidence · Report an incorrect price
Who owns this facility
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Carlow LLC | Organization | 5% or Greater Direct Ownership Interest | 100% | 01/01/2012 |
| Oneill, Deborah | Individual | 5% or Greater Indirect Ownership Interest | 13% | 01/01/2012 |
| Oneill, John | Individual | 5% or Greater Indirect Ownership Interest | 53% | 01/01/2012 |
| Ziska, Doreen | Individual | 5% or Greater Indirect Ownership Interest | 12% | 01/01/2012 |
| O'Neill Management, LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 01/01/1999 |
| Oneill, Deborah | Individual | Corporate Director | NOT APPLICABLE | 01/01/2011 |
| Oneill, Deborah | Individual | Corporate Officer | NOT APPLICABLE | 01/01/2012 |
| Oneill, John | Individual | Corporate Director | NOT APPLICABLE | 01/10/1991 |
| Oneill, John | Individual | Corporate Officer | NOT APPLICABLE | 01/10/1991 |
| Trockley, Kevin | Individual | Contracted Managing Employee | NOT APPLICABLE | 01/18/2021 |
All 10 owning or managing parties CMS has on file are shown — none excluded.
Other facilities in the same chain
CMS lists this facility under the chain O'Neill Healthcare — 6 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
- O'Neill Healthcare Fairview Park — Fairview Park, OH · overall 5/5
- O'Neill Healthcare Lakewood — Lakewood, OH · overall 4/5
- O'Neill Healthcare Middleburg Heights — Middleburg Heights, OH · overall 5/5
- O'Neill Healthcare North Olmsted — North Olmsted, OH · overall 4/5
- O'Neill Healthcare North Ridgeville — North Ridgeville, OH · overall 5/5
Listed by state, then facility name — not a ranking.
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "How is pest control handled here, and when was the last treatment or inspection?"
- "Could I join residents for a meal to see the food quality and temperature for myself?"
- "Can we tour the whole building today, including resident bathrooms and common areas, not just the lobby?"
- "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
- "How do you screen new residents for mental health and disability-related needs, and how do you provide the specialized services they require?"
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
Also worth asking anywhere
- "Your weekend nurse staffing is reported below the Ohio midpoint — how does the weekend schedule differ from a weekday?"
- "Can I see the plan of correction for the findings in your most recent state inspection?"
- "CMS reports 54% total nursing staff turnover here — who on the care team has been with you longest?"
- "Can I visit again unannounced, at a mealtime or on a weekend?"
Nearby facilities (12 closest of 84 within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Rae Ann Suburban | 1.3 mi | Westlake, OH | ★★☆☆☆ | 1/5 | |
| Huntington Woods Care & Rehab Center | 1.6 mi | Westlake, OH | ★★★★★ | 5/5 | |
| Rae-Ann Westlake | 1.6 mi | Westlake, OH | ★★★★☆ | 4/5 | |
| Avon Place Healthcare Center | 2.1 mi | Avon, OH | ★★☆☆☆ | 3/5 | |
| Lutheran Home | 2.5 mi | Westlake, OH | ★★★★☆ | 4/5 | |
| Brookdale Westlake Village | 2.9 mi | Westlake, OH | ★★★★★ | 4/5 | |
| Life Care Center of Westlake | 3.1 mi | Westlake, OH | ★★☆☆☆ | 2/5 | |
| St Mary of the Woods | 3.2 mi | Avon, OH | ★★★★☆ | 4/5 | |
| Crocker Pointe Health and Rehabilitation | 3.3 mi | Westlake, OH | —/5 | ||
| Main Street Care Center | 3.6 mi | Avon Lake, OH | ★★★☆☆ | 2/5 | |
| Normandy Manor of Rocky River | 4.6 mi | Rocky River, OH | ★★☆☆☆ | 2/5 | |
| Woods on French Creek Nursing & Rehab Center the | 4.6 mi | Avon, OH | ★★★★☆ | 3/5 |
Compare this facility with the 3 closest →
Other facilities in the same county
CMS records place this facility in Cuyahoga, OH — 92 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
- O'Neill Healthcare Fairview Park — Fairview Park, OH · overall 5/5
- O'Neill Healthcare Lakewood — Lakewood, OH · overall 4/5
- O'Neill Healthcare Middleburg Heights — Middleburg Heights, OH · overall 5/5
- O'Neill Healthcare North Olmsted — North Olmsted, OH · overall 4/5
- Oaks of Brecksville — Brecksville, OH · overall 4/5
- Parkside Villa — Middleburg Heights, OH · overall 4/5
- Parma Care Center — Parma, OH · overall 3/5
- Phoenix of Maple Heights — Maple Heights, OH · overall 2/5
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 365264.