Park Manor of Tomball

Name: Park Manor of Tomball
Address: 250 SCHOOL STREET, Tomball, TX, 77375, US
Telephone: 2815167929

250 School Street, Tomball, TX 77375 · Harris County · 125 certified beds · avg 110 residents/day · certified since Jan 24, 2008

Part of chain: HMG HEALTHCARE (31 facilities, chain avg rating 3.1★)

2/5

Health inspection rating (on-site)

Serious findings on record

$14,069

Fines, last 3 years

3.07

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 2/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

Most serious findings (actual harm or immediate jeopardy)

▲ Immediate jeopardy, one-off · Jun 9, 2025 · F-0580 · triggered by a complaint

The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away.

Why it matters: A family could learn about a serious injury or decline days later, after the chance to act has passed.

Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.

Corrected: Jun 10, 2025 (Deficient, Provider has date of correction)

▲ Immediate jeopardy, one-off · Jun 9, 2025 · F-0684 · triggered by a complaint

The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.

Why it matters: Care that strays from doctor's orders or ignores the resident's wishes can lead to declining health and avoidable harm.

Corrected: Jun 10, 2025 (Deficient, Provider has date of correction)

All citations in the current public record (28)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Mar 26, 2026	E · Potential for harm, repeated	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Mar 26, 2026	E · Potential for harm, repeated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Mar 26, 2026	D · Potential for harm, one-off	The facility did not make sure residents were fully informed about their own health, care, and treatments in a way they could understand.
Mar 26, 2026	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Mar 26, 2026	D · Potential for harm, one-off	The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes.
Mar 26, 2026	D · Potential for harm, one-off	The facility used bed rails without first trying safer alternatives, or without assessing the resident's safety risk, discussing the risks and benefits with the resident or family, getting consent, and installing the rails correctly.
Mar 26, 2026	D · Potential for harm, one-off	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Nov 24, 2025	E · Potential for harm, repeated	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint
Nov 24, 2025	E · Potential for harm, repeated	The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint
Nov 24, 2025	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · from a complaint
Nov 24, 2025	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · from a complaint
Nov 24, 2025	C · Minimal risk, facility-wide	The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day. · from a complaint
Jun 9, 2025	▲ J · Immediate jeopardy, one-off	The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · from a complaint
Jun 9, 2025	▲ J · Immediate jeopardy, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Jun 9, 2025	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · from a complaint
Dec 12, 2024	E · Potential for harm, repeated	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.
Dec 12, 2024	D · Potential for harm, one-off	The facility did not properly complete the required screening (called PASARR) that identifies whether a person entering a nursing home has a mental illness or intellectual disability and needs specialized services. · from a complaint
Dec 12, 2024	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
Nov 16, 2023	F · Potential for harm, facility-wide	The facility did not have a registered nurse on duty at least 8 hours a day, or did not have a registered nurse serving full-time as director of nursing. · from a complaint
Nov 16, 2023	E · Potential for harm, repeated	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Nov 16, 2023	E · Potential for harm, repeated	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Nov 16, 2023	E · Potential for harm, repeated	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · from a complaint
Nov 16, 2023	D · Potential for harm, one-off	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · from a complaint
Nov 16, 2023	D · Potential for harm, one-off	The facility did not fully assess residents on time — a complete assessment of health, abilities, and needs is required when a resident is first admitted and at least once every 12 months after that.
Nov 16, 2023	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Nov 16, 2023	D · Potential for harm, one-off	The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems. · from a complaint
Nov 16, 2023	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Nov 16, 2023	B · Minimal risk, repeated	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (3 → 7).

Year	Citations	Serious (G–L)	Worst severity that year
2023	10	0	F
2024	3	0	E
2025	8	2	J ▲
2026	7	0	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

1 fine totaling $14,069.

Date	Type	Amount / length
Jun 9, 2025	Fine	$14,069

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Texas avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.07	3.46	3.95	bottom 27% in Texas; bottom 16% in the U.S.
Registered Nurse hours	0.19	0.44	0.69	bottom 6% in Texas; bottom 2% in the U.S.
Weekend total nurse staffing	2.81	3.04	3.50	bottom 39% in Texas; bottom 21% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.16	0.34	0.48	bottom 11% in Texas; bottom 7% in the U.S.
Total nursing staff turnover (%)	47.3	55.3	45.8	top 39% in Texas; bottom 44% in the U.S.
RN turnover (%)	50.0	54.6	42.9	top 41% in Texas; bottom 39% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.20, RN 0.20, weekend 2.92. Staffing rating: 1/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 3/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
Cibc Bank USA	Organization	5% or Greater Direct Ownership Interest	—	04/01/2018
Forvis Mazars LLP	Organization	5% or Greater Direct Ownership Interest	—	04/01/2018
Winnie-Stowell Hospital District	Organization	Direct Ownership Interest	NOT APPLICABLE	04/01/2018
Zions Bancorporation	Organization	5% or Greater Direct Ownership Interest	—	04/01/2018
Balsamo, Krystal	Individual	Operational/Managerial Control	NOT APPLICABLE	09/29/2021
Balsamo, Krystal	Individual	ADP of the SNF	NOT APPLICABLE	09/29/2021
Boamah, Bernadette	Individual	Operational/Managerial Control	NOT APPLICABLE	08/20/2001
Boamah, Bernadette	Individual	ADP of the SNF	NOT APPLICABLE	08/20/2001
Culp, Roland	Individual	Operational/Managerial Control	NOT APPLICABLE	02/01/2012
Culp, Roland	Individual	ADP of the SNF	NOT APPLICABLE	02/01/2012
Daspit, Laurence	Individual	Operational/Managerial Control	NOT APPLICABLE	02/01/2012
Daspit, Laurence	Individual	ADP of the SNF	NOT APPLICABLE	02/01/2012
Dohn, William	Individual	Operational/Managerial Control	NOT APPLICABLE	03/27/2019
Dohn, William	Individual	ADP of the SNF	NOT APPLICABLE	03/27/2019
Guggenheim, Jessica	Individual	Operational/Managerial Control	NOT APPLICABLE	08/30/2022
Guggenheim, Jessica	Individual	ADP of the SNF	NOT APPLICABLE	08/30/2022
Healthmark Group LTD	Organization	ADP of the SNF	NOT APPLICABLE	09/11/2025
HM Group LLC	Organization	ADP of the SNF	NOT APPLICABLE	09/11/2025
HMG Healthcare LLC	Organization	ADP of the SNF	NOT APPLICABLE	09/11/2025
HMG Park Manor of Tomball, L.L.C.	Organization	ADP of the SNF	NOT APPLICABLE	09/11/2025

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"If my family member falls or their condition changes, exactly when and how will I be notified?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"How do you explain health changes and treatment options to residents and their families?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"How do you decide when a feeding tube is truly needed, and how do staff care for residents who have one?"
"What alternatives do you try before using bed rails, and how do you involve families in that decision?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Lawrence Street Health Care Center	0.4 mi	Tomball, TX	★★★★☆	4/5
The Heights of Tomball	0.7 mi	Tomball, TX	★★★★☆	4/5
Tomball Rehab & Nursing	1.3 mi	Tomball, TX	★☆☆☆☆	2/5
Willow Creek Lodge	4.1 mi	Tomball, TX	★★★☆☆	4/5
The Broadmoor at Creekside Park	7.6 mi	The Woodlands, TX	★★★☆☆	2/5
The Woodlands Nursing and Rehabilitation Center	8.7 mi	The Woodlands, TX	★★★☆☆	2/5
North Houston Transitional Care	8.8 mi	Houston, TX	★★★☆☆	3/5
Ridgewood at the Woodlands	9.1 mi	The Woodlands, TX	★☆☆☆☆	2/5
Misty Willow Healthcare and Rehabilitation Center	9.2 mi	Houston, TX	★☆☆☆☆	1/5	abuseSFF
Champions Healthcare at Willowbrook	9.2 mi	Houston, TX	★★☆☆☆	2/5	abuse
Cypress Creek Rehabilitation and Healthcare Center	9.3 mi	Cypress, TX	★★☆☆☆	3/5
The Heights of Magnolia	10.0 mi	Magnolia, TX		—/5

Compare this facility with the 3 closest →

All facilities in Tomball →

Facility data as of CMS processing date 2026-08-01. CCN 676165.

The Care File

Visit checklist — Park Manor of Tomball

250 School Street, Tomball, TX 77375 · 2815167929

Health inspection rating 2/5 · CMS overall 2/5· Fines (3y): $14,069

Most serious findings on record:

▲ Jun 9, 2025 (F-0580, Immediate jeopardy, one-off): The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away.
▲ Jun 9, 2025 (F-0684, Immediate jeopardy, one-off): The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.

Questions for the administrator:

☐ "If my family member falls or their condition changes, exactly when and how will I be notified?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "How do you explain health changes and treatment options to residents and their families?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "How do you decide when a feeding tube is truly needed, and how do staff care for residents who have one?"
☐ "What alternatives do you try before using bed rails, and how do you involve families in that decision?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 676165 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)