Onyx Care of Ringgold

Name: Onyx Care of Ringgold
Address: 2501 KENNETH STREET, Ringgold, LA, 71068, US
Telephone: 3188949181

2501 Kenneth Street, Ringgold, LA 71068 · Bienville County · 112 certified beds · avg 93 residents/day · certified since Apr 1, 1997

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

4.28

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (15)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Dec 17, 2025	D · Potential for harm, one-off	The facility did not make sure a transfer or discharge met the resident's needs and preferences, or did not properly prepare the resident to leave safely. · from a complaint
Jul 2, 2025	E · Potential for harm, repeated	The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care.
Jul 2, 2025	E · Potential for harm, repeated	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Feb 19, 2025	E · Potential for harm, repeated	The facility did not allow a resident's chosen representative — often a family member or someone with power of attorney — to exercise the resident's rights on their behalf. When a resident can't speak for themselves, their representative steps into that role. · from a complaint
Aug 7, 2024	D · Potential for harm, one-off	The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint
Jun 13, 2024	D · Potential for harm, one-off	The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups.
Jun 13, 2024	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Jun 13, 2024	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
May 8, 2024	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · from a complaint
Mar 20, 2024	E · Potential for harm, repeated	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
May 17, 2023	E · Potential for harm, repeated	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
May 17, 2023	E · Potential for harm, repeated	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.
May 17, 2023	E · Potential for harm, repeated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
May 17, 2023	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
May 17, 2023	E · Potential for harm, repeated	The facility did not maintain an effective pest control program to prevent or deal with mice, insects, or other pests.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (3 → 2).

Year	Citations	Worst severity that year
2023	5	E
2024	6	E
2025	4	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Louisiana avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.28	4.04	3.95	top 34% in Louisiana; top 30% in the U.S.
Registered Nurse hours	0.11	0.32	0.69	bottom 4% in Louisiana; bottom 1% in the U.S.
Weekend total nurse staffing	3.54	3.45	3.50	top 40% in Louisiana; top 40% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.08	0.20	0.48	bottom 8% in Louisiana; bottom 1% in the U.S.
Total nursing staff turnover (%)	28.2	47.6	45.8	top 8% in Louisiana; top 11% in the U.S.
RN turnover (%)	0.0	41.6	42.9	—

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.38, RN 0.09, weekend 2.80. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: —/5 · long-stay residents: —/5 · short-stay residents: —/5

Who owns this facility

For profit - Partnership

Owner / manager	Type	Role	Stake	Since
		Ownership Data Not Available

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Before a resident is discharged or transferred, how do you make sure the new place can actually meet their needs?"
"How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"How do you involve a resident's representative in care decisions, and how quickly are they consulted?"
"Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
"Can you give me examples of how you adjust daily routines and room setups to fit each resident's preferences?"
"How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
"How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Green Meadow Haven	20.2 mi	Coushatta, LA	★★☆☆☆	3/5
Town & Country Health & Rehab	20.6 mi	Minden, LA	★☆☆☆☆	1/5
Meadowview Health & Rehab Center	20.9 mi	Minden, LA	★☆☆☆☆	2/5
Cornerstone Post Acute Care of Bossier	24.6 mi	Bossier City, LA	★★★★★	5/5
Riverview Care Center	24.6 mi	Bossier City, LA	★☆☆☆☆	2/5
Colonial Oaks Skilled Nursing and Rehabilitation	24.6 mi	Bossier City, LA	★☆☆☆☆	1/5	abuseSFF
Heritage Manor of Stratmore Nursing & Rehab Ctr	25.1 mi	Shreveport, LA	★★★★☆	4/5
Live Oak	25.5 mi	Shreveport, LA	★★★★☆	4/5
Village Health Care at the Glen	26.3 mi	Shreveport, LA	★☆☆☆☆	1/5	abuse
Northwest Louisiana Veterans Home	26.7 mi	Bossier City, LA	★★★★☆	5/5
Leslie Lakes Retirement Center	26.8 mi	Arcadia, LA	★★★★☆	4/5
Willow Ridge Nursing and Rehabilitation Center,llc	27.2 mi	Arcadia, LA	★★★☆☆	4/5

Compare this facility with the 3 closest →

All facilities in Ringgold →

Facility data as of CMS processing date 2026-08-01. CCN 195407.

The Care File

Visit checklist — Onyx Care of Ringgold

2501 Kenneth Street, Ringgold, LA 71068 · 3188949181

Health inspection rating 4/5 · CMS overall 4/5· Fines (3y): $0

Questions for the administrator:

☐ "Before a resident is discharged or transferred, how do you make sure the new place can actually meet their needs?"
☐ "How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "How do you involve a resident's representative in care decisions, and how quickly are they consulted?"
☐ "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
☐ "Can you give me examples of how you adjust daily routines and room setups to fit each resident's preferences?"
☐ "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
☐ "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 195407 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)