Glen Meadows Retirement Com.
11630 Glen Arm Road, Glen Arm, MD 21057 · Baltimore County · 31 certified beds · avg 30 residents/day · certified since Sep 11, 1995
Part of chain: PRESBYTERIAN SENIOR LIVING (11 facilities, chain avg rating 3.6★)
2/5
Health inspection rating (on-site)
1
Serious findings on record
$31,233
Fines, last 3 years
4.25
Nurse hours/resident/day (adjusted)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 4/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Immediate jeopardy, one-off · Mar 31, 2025 · F-0689 · triggered by a complaint
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.
Corrected: May 12, 2025 (Deficient, Provider has date of correction)
All citations in the current public record (36)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Mar 31, 2025 | ▲ J · Immediate jeopardy, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| Mar 31, 2025 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Mar 31, 2025 | E · Potential for harm, repeated | The facility did not run an ongoing quality assurance committee that reviews care problems and creates plans to fix them. |
| Mar 31, 2025 | D · Potential for harm, one-off | The facility did not fully assess residents on time — a complete assessment of health, abilities, and needs is required when a resident is first admitted and at least once every 12 months after that. |
| Mar 31, 2025 | D · Potential for harm, one-off | The facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable. |
| Mar 31, 2025 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| Mar 31, 2025 | D · Potential for harm, one-off | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. |
| Mar 31, 2025 | D · Potential for harm, one-off | The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. |
| Mar 31, 2025 | D · Potential for harm, one-off | The facility did not provide necessary behavioral health care and services — support for residents' mental and emotional wellbeing, including conditions like depression and anxiety. |
| Mar 31, 2025 | D · Potential for harm, one-off | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. |
| Mar 31, 2025 | D · Potential for harm, one-off | The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems. |
| Mar 31, 2025 | D · Potential for harm, one-off | The facility's quality committee — the internal group responsible for finding and fixing care problems — did not have the required members or did not meet at least every three months. |
| Mar 31, 2025 | D · Potential for harm, one-off | The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations. |
| Mar 31, 2025 | D · Potential for harm, one-off | The facility did not educate residents and staff about COVID-19 vaccination, offer the vaccine to those eligible after that education, or properly document everyone's vaccination status. |
| Mar 31, 2025 | D · Potential for harm, one-off | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint |
| Mar 31, 2025 | D · Potential for harm, one-off | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint |
| Mar 31, 2025 | D · Potential for harm, one-off | The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint |
| Mar 31, 2025 | D · Potential for harm, one-off | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · from a complaint |
| Mar 31, 2025 | C · Minimal risk, facility-wide | The facility did not have an agreement with at least one Medicare- or Medicaid-certified hospital to ensure residents can be transferred quickly when they need hospital care. |
| May 12, 2021 | E · Potential for harm, repeated | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. |
| May 12, 2021 | E · Potential for harm, repeated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| May 12, 2021 | D · Potential for harm, one-off | The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. |
| May 12, 2021 | D · Potential for harm, one-off | The facility did not enter each resident's assessment information into the required format and send it to the state within 7 days of completing the assessment, as the rules require. |
| May 12, 2021 | D · Potential for harm, one-off | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. |
| May 12, 2021 | D · Potential for harm, one-off | The facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable. |
| May 12, 2021 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| May 12, 2021 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. |
| May 12, 2021 | D · Potential for harm, one-off | The facility did not make sure the resident's doctor reviewed their care and wrote, signed, and dated progress notes and orders at each required visit. |
| May 12, 2021 | D · Potential for harm, one-off | The facility did not make sure residents actually saw their doctor face-to-face at all required visits. Doctors must examine nursing home residents in person on a regular schedule. |
| May 12, 2021 | D · Potential for harm, one-off | The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems. |
| May 12, 2021 | D · Potential for harm, one-off | The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason. |
| May 12, 2021 | D · Potential for harm, one-off | The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. |
| May 12, 2021 | D · Potential for harm, one-off | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| May 12, 2021 | D · Potential for harm, one-off | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. |
| May 12, 2021 | C · Minimal risk, facility-wide | The facility did not make its inspection results easy for residents to see, or made it hard for residents to contact advocacy agencies like the ombudsman. |
| Oct 12, 2018 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. |
Inspection trend by year
Citations from standard inspections stayed about the same across the last two inspection cycles (16 → 14).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2018 | 1 | 0 | D |
| 2021 | 16 | 0 | E |
| 2025 | 19 | 1 | J ▲ |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
1 fine totaling $31,233.
| Date | Type | Amount / length |
|---|---|---|
| Mar 31, 2025 | Fine | $31,233 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Maryland avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.25 | 3.83 | 3.95 | top 19% in Maryland; top 30% in the U.S. |
| Registered Nurse hours | 1.74 | 0.83 | 0.69 | top 6% in Maryland; top 3% in the U.S. |
| Weekend total nurse staffing | 3.72 | 3.43 | 3.50 | top 22% in Maryland; top 32% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 1.06 | 0.63 | 0.48 | top 8% in Maryland; top 5% in the U.S. |
| Total nursing staff turnover (%) | 17.9 | 40.2 | 45.8 | top 5% in Maryland; top 2% in the U.S. |
| RN turnover (%) | 8.3 | 38.7 | 42.9 | top 2% in Maryland; top 3% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.82, RN 1.56, weekend 3.34. Staffing rating: 5/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 4/5
Who owns this facility
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Phi | Organization | 5% or Greater Direct Ownership Interest | 100% | 09/11/1995 |
| Phi | Organization | 5% or Greater Indirect Ownership Interest | 100% | 06/30/1999 |
| Ab Staffing Solutions LLC | Organization | ADP of the SNF | NOT APPLICABLE | 01/01/2025 |
| Adara Healthcare Staffing, INC | Organization | ADP of the SNF | NOT APPLICABLE | 01/01/2025 |
| Amergis Healthcare Staffing, INC | Organization | ADP of the SNF | NOT APPLICABLE | 01/01/2025 |
| Baker Tilly Advisory Group LP | Organization | ADP of the SNF | NOT APPLICABLE | 01/01/2025 |
| Benchmark Therapies, INC. | Organization | Operational/Managerial Control | NOT APPLICABLE | 01/01/2025 |
| Benevolent Healthcare Staffing LLC | Organization | ADP of the SNF | NOT APPLICABLE | 01/01/2025 |
| Birdsall, James | Individual | Corporate Director | NOT APPLICABLE | 01/01/2023 |
| Bowser, Nicole | Individual | Operational/Managerial Control | NOT APPLICABLE | 08/01/2011 |
| Chottiner, Lawrence | Individual | Corporate Director | NOT APPLICABLE | 01/01/2023 |
| Cross Country Staffing, INC. | Organization | ADP of the SNF | NOT APPLICABLE | 01/01/2025 |
| Curana Health of Maryland LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 01/01/2025 |
| Davis, Danny | Individual | Corporate Director | NOT APPLICABLE | 01/01/2025 |
| Davis, Danny | Individual | Corporate Officer | NOT APPLICABLE | 12/01/2022 |
| Davis, Todd | Individual | Corporate Officer | NOT APPLICABLE | 06/01/2024 |
| Dedicated Nursing Associates, INC. | Organization | ADP of the SNF | NOT APPLICABLE | 01/01/2025 |
| Denison, Barbara | Individual | Corporate Director | NOT APPLICABLE | 01/01/2024 |
| Derr, Scott | Individual | Corporate Director | NOT APPLICABLE | 01/01/2025 |
| Devaney, Julianne | Individual | Corporate Director | NOT APPLICABLE | 01/01/2025 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "How does your quality committee work, and can you give an example of a problem it recently identified and fixed?"
- "How soon after admission is a full assessment completed, and how are the findings shared with the family?"
- "What does the care plan for a brand-new resident cover in the first 48 hours, and who writes it?"
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
- "How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Oak Crest Village | 3.6 mi | Parkville, MD | ★★★★☆ | 4/5 | |
| Autumn Lake Healthcare at Loch Raven | 4.0 mi | Baltimore, MD | ★★☆☆☆ | 2/5 | |
| Autumn Lake Healthcare at Parkville | 4.0 mi | Baltimore, MD | ★★★★☆ | 4/5 | |
| Stella Maris, INC. | 4.4 mi | Timonium, MD | ★★☆☆☆ | 2/5 | abuse |
| Towson Rehabilitation and Healthcare Center | 5.4 mi | Towson, MD | ★★★★☆ | 3/5 | |
| Autumn Lake Healthcare at Perring Parkway | 5.4 mi | Baltimore, MD | ★★★☆☆ | 2/5 | |
| Edenwald | 5.4 mi | Towson, MD | ★★★★★ | 5/5 | |
| Orchard Hill Rehabilitation and Healthcare Center | 6.0 mi | Towson, MD | ★★☆☆☆ | 2/5 | |
| Complete Care at Multi Medical Center LLC | 6.5 mi | Towson, MD | ★★★★★ | 4/5 | |
| Holly Hill Healthcare Center | 6.5 mi | Towson, MD | ★★☆☆☆ | 1/5 | abuse |
| Chestnut GRN HLTH Ctr Blakehur | 6.5 mi | Towson, MD | ★★★★★ | 4/5 | |
| Franklin Woods Center | 6.5 mi | Baltimore, MD | ★★★★☆ | 4/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 215278.