California ›Lake Arrowhead

Mountains Community Hosp DP/SNF

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29101 Hospital Road, Lake Arrowhead, CA 92352 (opens Google Maps) · San Bernardino County · (909) 336-3651· 19 certified beds · avg 17 residents/day · certified since Jun 11, 1991 · Medicare and Medicaid certified

Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →

5/5
Health inspection rating (on-site)
inspected Jun 5, 2025
0
Serious findings on record
$0
Fines, last 3 years
7.47
Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

New to these records? How to read an inspection report →

Health inspection rating: ★★★★★5/5 · CMS overall rating: 4/5 · how star ratings work →

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.

Inspection findings in the public record

Showing the latest 3 of 10 inspection findings. Open the full record below to read every finding.

  1. F · Potential for more than minimal harm, widespread

    The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. F-0880

  2. D · Potential for more than minimal harm, isolated

    The facility did not reassess a resident after a significant change in their condition, such as a sudden decline in health. A full new assessment is required when a resident's condition changes in a major way. F-0637

  3. D · Potential for more than minimal harm, isolated

    The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. F-0641

View all 10 inspection findingsShow only the latest 3 findings

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.

DateSeverityWhat the facility was cited for
Jun 5, 2025F · Potential for more than minimal harm, widespreadThe facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880
Jun 5, 2025D · Potential for more than minimal harm, isolatedThe facility did not reassess a resident after a significant change in their condition, such as a sudden decline in health. A full new assessment is required when a resident's condition changes in a major way. · F-0637
Jun 5, 2025D · Potential for more than minimal harm, isolatedThe facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · F-0641
Jun 5, 2025D · Potential for more than minimal harm, isolatedThe facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656
Jun 5, 2025D · Potential for more than minimal harm, isolatedThe facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. · F-0760
Apr 20, 2023F · Potential for more than minimal harm, widespreadThe facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812
Apr 20, 2023F · Potential for more than minimal harm, widespreadThe facility did not dispose of garbage and refuse properly. · F-0814
Apr 20, 2023D · Potential for more than minimal harm, isolatedThe facility did not enter each resident's assessment information into the required format and send it to the state within 7 days of completing the assessment, as the rules require. · F-0640
Apr 20, 2023D · Potential for more than minimal harm, isolatedThe facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · F-0641
Apr 20, 2023D · Potential for more than minimal harm, isolatedThe facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880

Inspection trend by year

Citations by recorded inspection yearPublished citation counts, not a quality score · Source: CMS, 2026-08-01
All citationsSerious citations (G–L)
2023
All citations: 5
Serious citations (G–L): 0
2025
All citations: 5
Serious citations (G–L): 0

All bars start at zero. Exact values and supporting details remain below.

YearCitationsSerious (G–L)Worst severity that year
202350F
202550F

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

How to file a complaint about care →

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

What these staffing numbers mean →

Nurse time, in contextAdjusted hours per resident per day · Source: CMS, 2026-08-01
This facilityCalifornia averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 7.47
California average: 4.31
U.S. average: 3.95
Registered Nurse hours
This facility: 1.28
California average: 0.61
U.S. average: 0.69
Weekend total nurse staffing
This facility: 6.69
California average: 3.90
U.S. average: 3.50

All bars start at zero. Exact values and supporting details remain below.

MeasureThis facilityCalifornia avgU.S. avgWhere it stands
Total nurse staffing (hours per resident per day)7.474.313.95top 2% in California; top 1% in the U.S.
Registered Nurse hours1.280.610.69top 5% in California; top 8% in the U.S.
Weekend total nurse staffing6.693.903.50top 1% in California; top 1% in the U.S.
Weekend RN hours (not acuity-adjusted)1.030.510.48top 7% in California; top 5% in the U.S.
Total nursing staff turnover (%)37.536.745.8bottom 46% in California; top 30% in the U.S.
RN turnover (%)16.738.142.9top 13% in California; top 9% in the U.S.

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 7.12, RN 1.22, weekend 6.38.Comparing with Medicare Care Compare? Care Compare shows the raw figure (7.12 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 1/5.

Quality measures: assessments & claims

Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.

Quality measures rating: 3/5 · long-stay residents: 3/5 · short-stay residents: —/5

Costs & payment

Price evidence · separate from quality

No verified facility-specific private-pay price is available in our data for Mountains Community Hosp DP/SNF. CMS inspection and staffing records do not tell us what this home will charge you.

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Who owns this facility

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

Government - Hospital district

Owner / managerTypeRoleStakeSince
San Bernardino Mountains Community Hospital DistrictOrganization5% or Greater Direct Ownership Interest100%02/11/2013
Altmeyer, CheriIndividualOperational/Managerial ControlNOT APPLICABLE01/16/2012
Bush, CynthiaIndividualOperational/Managerial ControlNOT APPLICABLE07/08/2011
Bush, CynthiaIndividualADP of the SNFNOT APPLICABLE07/08/2011
Dahlquist, GregoryIndividualOperational/Managerial ControlNOT APPLICABLE09/01/2023
Dahlquist, GregoryIndividualADP of the SNFNOT APPLICABLE09/01/2023
Hernandez, CarmenIndividualOperational/Managerial ControlNOT APPLICABLE03/20/2013
Hernandez, CarmenIndividualADP of the SNFNOT APPLICABLE03/20/2013
Pena, TerryIndividualCorporate OfficerNOT APPLICABLE09/03/2013
Turner, MarkIndividualCorporate OfficerNOT APPLICABLE02/21/2022
Turner, MarkIndividualOperational/Managerial ControlNOT APPLICABLE02/21/2022
Turner, MarkIndividualADP of the SNFNOT APPLICABLE07/29/2025
Waggener, YvonneIndividualCorporate OfficerNOT APPLICABLE10/01/2009
Waggener, YvonneIndividualOperational/Managerial ControlNOT APPLICABLE10/01/2009
Waggener, YvonneIndividualADP of the SNFNOT APPLICABLE10/01/2009
Weiland, TaylorIndividualOperational/Managerial ControlNOT APPLICABLE03/24/2022

All 16 owning or managing parties CMS has on file are shown — none excluded.

Questions to ask on your visit

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

  • "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
  • "If my family member's health suddenly changes, how quickly do you reassess them and update their care?"
  • "Who completes resident assessments here, and how do you check them for accuracy?"
  • "Can you show me an example care plan, and how are families included when it's created and updated?"
  • "What systems do you use to prevent medication errors, and what happens when one occurs?"
  • "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
  • "Can I see where garbage is stored and how often it's removed?"
  • "How do you make sure resident assessments are completed and submitted to the state on time?"

Also worth asking anywhere

  • "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
  • "Can I see the plan of correction for the findings in your most recent state inspection?"
  • "CMS reports 38% total nursing staff turnover here — who on the care team has been with you longest?"
  • "The ownership record on file lists 16 owning or managing parties — who makes the decisions about staffing levels?"
  • "Can I visit again unannounced, at a mealtime or on a weekend?"

Nearby facilities (12 closest of 37 within 20 miles)

FacilityDistanceCityOverallInspectionFlags
Arrowhead Healthcare Center, LLC9.7 miSan Bernardino, CA★★★★☆4/5
Sierra Vista9.7 miHighland, CA★★★☆☆2/5abuse
Haven Post Acute10.1 miSan Bernardino, CA★★★★☆4/5
Hillcrest Nursing Home10.2 miSan Bernardino, CA★★★★★5/5
Del Rosa Villa10.2 miSan Bernardino, CA★★☆☆☆2/5abuse
Shandin Hills Behavior Therapy Center10.4 miSan Bernardino, CA★★★★★5/5
Highland Palms Healthcare Center10.6 miHighland, CA★★★★☆4/5
Waterman Canyon Post Acute11.2 miSan Bernardino, CA★★★★☆4/5
Valley Healthcare Center11.3 miSan Bernardino, CA★★★★☆3/5
Medical Center Convalescent Hospital11.5 miSan Bernardino, CA★★★★☆4/5
Arrowhead Springs Healthcare11.7 miSan Bernardino, CA★★★★☆4/5
Community Convalescent Center of San Bernardino13.0 miSan Bernardino, CA★★★★★5/5

Compare this facility with the 3 closest →

Other facilities in the same county

CMS records place this facility in San Bernardino, CA — 55 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.

Listed by facility name — not a ranking. Homes already in the table above are not repeated here.

All facilities in Lake Arrowhead →

Facility data as of CMS processing date 2026-08-01. CCN 555467.

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