Redlands Comm Hosp D/P SNF

Name: Redlands Comm Hosp D/P SNF
Address: 350 Terracina Blvd, Redlands, CA, 92373, US
Telephone: 9093355644

350 Terracina Blvd, Redlands, CA 92373 · San Bernardino County · 16 certified beds · avg 11 residents/day · certified since Jun 30, 1995

5/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

0.00

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★★5/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (9)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Dec 4, 2025	F · Potential for harm, facility-wide	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Dec 4, 2025	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Dec 4, 2025	D · Potential for harm, one-off	The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day.
Dec 4, 2025	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Dec 4, 2025	D · Potential for harm, one-off	The facility did not electronically submit complete and accurate staffing information to the government, based on payroll and other verifiable records.
Nov 8, 2024	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
Nov 8, 2024	D · Potential for harm, one-off	The facility did not update each resident's care assessment at least once every 3 months. These regular check-ins keep the resident's care plan matched to their current condition.
Nov 8, 2024	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Nov 16, 2023	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (3 → 5).

Year	Citations	Worst severity that year
2023	1	F
2024	3	D
2025	5	F

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	California avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	0.00	4.31	3.95	—
Registered Nurse hours	0.00	0.61	0.69	—
Weekend total nurse staffing	0.00	3.90	3.50	—
Weekend RN hours (not acuity-adjusted)	0.00	0.51	0.48	—
Total nursing staff turnover (%)	0.0	36.7	45.8	—
RN turnover (%)	0.0	38.1	42.9	—

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 0.00, RN 0.00, weekend 0.00. Staffing rating: 1/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: —/5 · short-stay residents: 4/5

Who owns this facility

Non profit - Corporation

Owner / manager	Type	Role	Stake	Since
Alejandre, Theodore	Individual	Corporate Director	NOT APPLICABLE	04/01/2018
Beemer, Richard	Individual	Corporate Director	NOT APPLICABLE	04/01/2011
Contreras, Yolanda	Individual	Corporate Director	NOT APPLICABLE	04/01/2010
Emmerson, Willilam	Individual	Corporate Director	NOT APPLICABLE	01/04/2024
Hatfield, William	Individual	Corporate Director	NOT APPLICABLE	04/01/2001
Hodges, Robert	Individual	Corporate Director	NOT APPLICABLE	04/01/1997
Holmes, James	Individual	Corporate Officer	NOT APPLICABLE	07/01/1988
Huynh, Klemens	Individual	Corporate Director	NOT APPLICABLE	01/01/2022
Jones, Walter	Individual	Corporate Director	NOT APPLICABLE	01/04/2024
Martinez, Jeffrey	Individual	Corporate Director	NOT APPLICABLE	04/01/2021
McBride, Gary	Individual	Corporate Director	NOT APPLICABLE	04/06/2023
Mok, Michelle	Individual	Corporate Officer	NOT APPLICABLE	02/01/2015
Mok, Michelle	Individual	Operational/Managerial Control	NOT APPLICABLE	02/01/2015
Mok, Michelle	Individual	ADP of the SNF	NOT APPLICABLE	02/01/2015
Pai, Shantharam	Individual	Operational/Managerial Control	NOT APPLICABLE	10/01/2022
Pai, Shantharam	Individual	ADP of the SNF	NOT APPLICABLE	10/01/2022
Racadio, Sam	Individual	Corporate Director	NOT APPLICABLE	04/01/2012
Redlands Community Hospital	Organization	Operational/Managerial Control	NOT APPLICABLE	06/30/1995
Redlands Community Hospital	Organization	ADP of the SNF	NOT APPLICABLE	06/30/1995
Salvesen, Kathleen	Individual	Corporate Director	NOT APPLICABLE	04/01/2005

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"Where do you post your daily staffing numbers, and can I see today's?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"How do your actual daily staffing levels compare to what's reported on Medicare's Care Compare website?"
"Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
"How do you track that every resident's quarterly assessment happens on time?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Redlands Healthcare Center	0.0 mi	Redlands, CA	★★★★☆	4/5
Madison Grove Post Acute	0.1 mi	Redlands, CA	★★★☆☆	3/5
Brookside Healthcare Center	0.7 mi	Redlands, CA	★★★☆☆	3/5
Plymouth Village	1.8 mi	Redlands, CA	★★★★☆	4/5
Asistencia Villa Healthcare Center	1.9 mi	Redlands, CA	★★☆☆☆	3/5
Highland Care Center of Redlands	2.4 mi	Redlands, CA	★★★☆☆	3/5
Heritage Gardens Health Care Center	3.0 mi	Loma Linda, CA	★★★★☆	3/5
Loma Linda Post Acute	3.1 mi	Loma Linda, CA	★★★★☆	4/5
Totally Kids Rehabilitation Hospital - D/P SNF	3.3 mi	Loma Linda, CA	★★★★★	4/5
The Canyons Post-Acute	5.2 mi	Colton, CA	★★☆☆☆	2/5

Compare this facility with the 3 closest →

All facilities in Redlands →

Facility data as of CMS processing date 2026-08-01. CCN 555642.

The Care File

Visit checklist — Redlands Comm Hosp D/P SNF

350 Terracina Blvd, Redlands, CA 92373 · 9093355644

Health inspection rating 5/5 · CMS overall 4/5· Fines (3y): $0

Questions for the administrator:

☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "Where do you post your daily staffing numbers, and can I see today's?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "How do your actual daily staffing levels compare to what's reported on Medicare's Care Compare website?"
☐ "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
☐ "How do you track that every resident's quarterly assessment happens on time?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 555642 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)