Haven Post Acute
1311 E Date St, San Bernardino, CA 92404 · San Bernardino County · 99 certified beds · avg 93 residents/day · certified since Jun 1, 1970
Part of chain: BVHC, LLC (12 facilities, chain avg rating 3.3★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Immediate jeopardy, one-off · Mar 10, 2024 · F-0689 · triggered by a complaint
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.
Corrected: Apr 19, 2024 (Deficient, Provider has date of correction)
All citations in the current public record (22)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jun 22, 2026 | D · Potential for harm, one-off | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · from a complaint |
| Mar 30, 2026 | D · Potential for harm, one-off | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint |
| Mar 6, 2025 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Mar 6, 2025 | E · Potential for harm, repeated | The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. |
| Mar 6, 2025 | E · Potential for harm, repeated | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Mar 6, 2025 | D · Potential for harm, one-off | The facility did not provide safe and appropriate pain management for a resident who needed it. |
| Mar 6, 2025 | D · Potential for harm, one-off | The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. |
| Mar 6, 2025 | D · Potential for harm, one-off | The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. |
| May 30, 2024 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint |
| Mar 10, 2024 | ▲ J · Immediate jeopardy, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| Sep 14, 2023 | D · Potential for harm, one-off | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · from a complaint |
| Sep 2, 2023 | D · Potential for harm, one-off | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint |
| Nov 4, 2021 | E · Potential for harm, repeated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Nov 4, 2021 | E · Potential for harm, repeated | The facility did not have a policy covering how food brought in by family and visitors is used and stored safely. |
| Nov 4, 2021 | E · Potential for harm, repeated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Nov 4, 2021 | D · Potential for harm, one-off | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. |
| Nov 4, 2021 | D · Potential for harm, one-off | The facility did not protect residents from misuse of their belongings or money — this is called misappropriation, and it includes theft or improper use of a resident's property or funds. |
| Nov 4, 2021 | D · Potential for harm, one-off | The facility did not fully assess residents on time — a complete assessment of health, abilities, and needs is required when a resident is first admitted and at least once every 12 months after that. |
| Nov 4, 2021 | D · Potential for harm, one-off | The facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable. |
| Nov 4, 2021 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
| Nov 4, 2021 | D · Potential for harm, one-off | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. |
| Nov 4, 2021 | D · Potential for harm, one-off | The facility did not keep its building and grounds safe, functional, clean, and comfortable for residents, staff, and visitors. |
Inspection trend by year
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2021 | 10 | 0 | E |
| 2023 | 2 | 0 | D |
| 2024 | 2 | 1 | J ▲ |
| 2025 | 6 | 0 | F |
| 2026 | 2 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
1 fine totaling $37,557, plus 1 Medicare payment denial period.
| Date | Type | Amount / length |
|---|---|---|
| Mar 10, 2024 | Fine | $37,557 |
| Mar 10, 2024 | Payment Denial | 16 days from Apr 3, 2024 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | California avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.58 | 4.31 | 3.95 | top 26% in California; top 21% in the U.S. |
| Registered Nurse hours | 0.38 | 0.61 | 0.69 | bottom 27% in California; bottom 19% in the U.S. |
| Weekend total nurse staffing | 4.15 | 3.90 | 3.50 | top 26% in California; top 19% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.28 | 0.51 | 0.48 | bottom 29% in California; bottom 28% in the U.S. |
| Total nursing staff turnover (%) | 55.9 | 36.7 | 45.8 | bottom 5% in California; bottom 23% in the U.S. |
| RN turnover (%) | 62.5 | 38.1 | 42.9 | bottom 13% in California; bottom 19% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.26, RN 0.35, weekend 3.87. Staffing rating: 3/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 4/5 · long-stay residents: 5/5 · short-stay residents: 2/5
Who owns this facility
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Brown, Oliver | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2026 |
| Brown, Oliver | Individual | ADP of the SNF | NOT APPLICABLE | 01/01/2026 |
| Calabazaron, Redentor | Individual | Operational/Managerial Control | NOT APPLICABLE | 02/14/2022 |
| Calabazaron, Redentor | Individual | ADP of the SNF | NOT APPLICABLE | 02/14/2022 |
| Fragante, Annie | Individual | Operational/Managerial Control | NOT APPLICABLE | 09/03/2024 |
| Fragante, Annie | Individual | ADP of the SNF | NOT APPLICABLE | 09/03/2024 |
| Hage, Jean | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2023 |
| Hage, Jean | Individual | ADP of the SNF | NOT APPLICABLE | 01/01/2023 |
| Manhas, Manjeet | Individual | Operational/Managerial Control | NOT APPLICABLE | 12/18/2023 |
| Manhas, Manjeet | Individual | ADP of the SNF | NOT APPLICABLE | 12/18/2023 |
| Martin, Richard | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/01/2021 |
| Martin, Richard | Individual | ADP of the SNF | NOT APPLICABLE | 05/01/2021 |
| Thapa, Nischal | Individual | Operational/Managerial Control | NOT APPLICABLE | 08/06/2024 |
| Thapa, Nischal | Individual | ADP of the SNF | NOT APPLICABLE | 08/06/2024 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
- "How do you keep residents' medical records accurate, complete, and secure?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
- "Can you show me how medications are stored and secured on the units, including controlled drugs?"
- "How do you assess and manage residents' pain, especially for those who have trouble communicating?"
- "What is your current medication error rate, and what have you changed to bring errors down?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Del Rosa Villa | 0.8 mi | San Bernardino, CA | ★★☆☆☆ | 2/5 | abuse |
| Waterman Canyon Post Acute | 1.3 mi | San Bernardino, CA | ★★★★☆ | 4/5 | |
| Valley Healthcare Center | 1.4 mi | San Bernardino, CA | ★★★★☆ | 3/5 | |
| Medical Center Convalescent Hospital | 1.5 mi | San Bernardino, CA | ★★★★☆ | 4/5 | |
| Arrowhead Springs Healthcare | 1.6 mi | San Bernardino, CA | ★★★★☆ | 4/5 | |
| Sierra Vista | 1.8 mi | Highland, CA | ★★★☆☆ | 2/5 | abuse |
| Arrowhead Healthcare Center, LLC | 2.5 mi | San Bernardino, CA | ★★★★☆ | 4/5 | |
| Highland Palms Healthcare Center | 3.3 mi | Highland, CA | ★★★★☆ | 4/5 | |
| Shandin Hills Behavior Therapy Center | 3.5 mi | San Bernardino, CA | ★★★★★ | 5/5 | |
| Community Convalescent Center of San Bernardino | 3.6 mi | San Bernardino, CA | ★★★★★ | 5/5 | |
| Community Hospital of San Bernardino DP SNF | 3.6 mi | San Bernardino, CA | ★★☆☆☆ | 3/5 | |
| Hillcrest Nursing Home | 3.7 mi | San Bernardino, CA | ★★★★★ | 5/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 056053.