How to file a complaint about care →

2 fines totaling $94,936.

Every penalty CMS publishes for this facility in the 3-year window is listed —none excluded. The count and the dollar total come from two different CMS datasets and agree for this facility. Penalties older than the window are dropped by CMS before publication, not by us.

What these staffing numbers mean →

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.89, RN 0.48, weekend 3.23.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.89 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 3/5.

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

Government - County

All 7 owning or managing parties CMS has on file are shown — none excluded.

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

• "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
• "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
• "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
• "What does the care plan for a brand-new resident cover in the first 48 hours, and who writes it?"
• "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
• "If my family member falls or their condition changes, exactly when and how will I be notified?"
• "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
• "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"

Also worth asking anywhere

• "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
• "Can I see the plan of correction for the findings in your most recent state inspection?"
• "CMS reports 45% total nursing staff turnover here — who on the care team has been with you longest?"
• "Can I visit again unannounced, at a mealtime or on a weekend?"

Compare this facility with the 3 closest →

Other facilities in the same county

CMS records place this facility in Monroe, NY — 32 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.

• Park Ridge Nursing Home — Rochester, NY · overall 5/5
• Penfield Place — Penfield, NY · overall 5/5
• St. Ann's Community — Rochester, NY · overall 4/5
• St. Ann's Community — Webster, NY · overall 5/5
• The Brook at High Falls Nursing Home and Rehabilit — Rochester, NY · overall 2/5

Listed by facility name — not a ranking. Homes already in the table above are not repeated here.

All facilities in Rochester →