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Holy Cross Rehabilitation and Wellness
17475 Dugdale Dr, South Bend, IN 46635 (opens Google Maps) · St. Joseph County · (574) 247-7500· 168 certified beds · avg 70 residents/day · certified since Jan 4, 1994 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: TRINITY HEALTH (19 facilities, chain avg rating 3.3★)
2/5
Health inspection rating (on-site)
inspected Apr 28, 2025
0
Serious findings on record
$0
Fines, last 3 years
4.23
Nurse hours/resident/day (adjusted)
Every record stays on this page.
What health inspectors found (on-site government inspections — the most independent evidence available)
New to these records? How to read an inspection report →
Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 2/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Inspection findings in the public record
Showing the latest 3 of 26 inspection findings. Open the full record below to read every finding.
The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint F-0684
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint F-0689
The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint F-0684
View all 26 inspection findingsShow only the latest 3 findings
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| May 15, 2026 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint · F-0684 |
| May 15, 2026 | D · Potential for more than minimal harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint · F-0689 |
| Mar 13, 2026 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint · F-0684 |
| Mar 13, 2026 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint · F-0880 |
| Sep 17, 2025 | E · Potential for more than minimal harm, pattern | The facility did not honor residents' right to form and take part in resident or family groups, such as a resident council. · from a complaint · F-0565 |
| Apr 28, 2025 | D · Potential for more than minimal harm, isolated | The facility did not honor residents' right to form and take part in resident or family groups, such as a resident council. · from a complaint · F-0565 |
| Apr 28, 2025 | D · Potential for more than minimal harm, isolated | The facility did not enter each resident's assessment information into the required format and send it to the state within 7 days of completing the assessment, as the rules require. · F-0640 |
| Apr 28, 2025 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| Apr 28, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684 |
| Apr 28, 2025 | D · Potential for more than minimal harm, isolated | The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason. · F-0757 |
| Apr 28, 2025 | D · Potential for more than minimal harm, isolated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Apr 28, 2025 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Apr 28, 2025 | D · Potential for more than minimal harm, isolated | The facility did not keep its building and grounds safe, functional, clean, and comfortable for residents, staff, and visitors. · from a complaint · F-0921 |
| Jun 25, 2024 | D · Potential for more than minimal harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint · F-0689 |
| May 21, 2024 | E · Potential for more than minimal harm, pattern | The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature. · F-0804 |
| May 21, 2024 | E · Potential for more than minimal harm, pattern | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| May 21, 2024 | D · Potential for more than minimal harm, isolated | The facility did not give the resident or their representative written notice of how long it would hold the resident's bed during a hospital stay or approved leave. · F-0625 |
| May 21, 2024 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| May 21, 2024 | D · Potential for more than minimal harm, isolated | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · F-0657 |
| May 21, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · F-0677 |
| May 21, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline. · F-0688 |
| May 21, 2024 | D · Potential for more than minimal harm, isolated | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761 |
| May 21, 2024 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| May 23, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684 |
| May 23, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · F-0686 |
| May 23, 2023 | D · Potential for more than minimal harm, isolated | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761 |
Inspection trend by year
Citations from standard inspections stayed about the same across the last two inspection cycles (9 → 8).
All citationsSerious citations (G–L)
2023
All citations: 3
Serious citations (G–L): 0
2024
All citations: 10
Serious citations (G–L): 0
2025
All citations: 9
Serious citations (G–L): 0
2026
All citations: 4
Serious citations (G–L): 0
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 3 | 0 | D |
| 2024 | 10 | 0 | E |
| 2025 | 9 | 0 | E |
| 2026 | 4 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
Nurse staffing (from payroll records, adjusted for how much care residents need)
What these staffing numbers mean →
This facilityIndiana averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 4.23
Indiana average: 3.42
U.S. average: 3.95
Registered Nurse hours
This facility: 0.91
Indiana average: 0.62
U.S. average: 0.69
Weekend total nurse staffing
This facility: 3.76
Indiana average: 3.01
U.S. average: 3.50
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Indiana avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.23 | 3.42 | 3.95 | top 10% in Indiana; top 31% in the U.S. |
| Registered Nurse hours | 0.91 | 0.62 | 0.69 | top 12% in Indiana; top 20% in the U.S. |
| Weekend total nurse staffing | 3.76 | 3.01 | 3.50 | top 11% in Indiana; top 31% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.61 | 0.47 | 0.48 | top 21% in Indiana; top 22% in the U.S. |
| Total nursing staff turnover (%) | 45.4 | 45.9 | 45.8 | top 50% in Indiana; bottom 49% in the U.S. |
| RN turnover (%) | 41.2 | 40.4 | 42.9 | bottom 48% in Indiana; top 49% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.07, RN 0.87, weekend 3.61.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.07 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 4/5.
Quality measures: assessments & claims
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 2/5 · long-stay residents: 1/5 · short-stay residents: 3/5
Costs & payment
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Holy Cross Rehabilitation and Wellness. CMS inspection and staffing records do not tell us what this home will charge you.
Calculate a stay from a quote you receive
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Before you compare prices
- Request the room type, effective date and itemized daily rate in writing.
- Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
- Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.
Understand who pays for care · How we handle price evidence · Report an incorrect price
Who owns this facility
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
Non profit - Other
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Anderson, Ray | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2025 |
| Battjes, Abigail | Individual | Operational/Managerial Control | NOT APPLICABLE | 08/26/2022 |
| Battjes, Abigail | Individual | ADP of the SNF | NOT APPLICABLE | 08/26/2022 |
| Borne-Bauman, Candice | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2019 |
| Borne-Bauman, Candice | Individual | Trustee of the SNF | NOT APPLICABLE | 01/01/2019 |
| Bowens, Marcus | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/01/2022 |
| Carter, Benjamin | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2025 |
| Drake, Daniel | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2025 |
| Flueckiger, Russell | Individual | Operational/Managerial Control | NOT APPLICABLE | 08/01/2017 |
| Flueckiger, Russell | Individual | Trustee of the SNF | NOT APPLICABLE | 08/01/2017 |
| Isacksen, Daniel | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2025 |
| Lehman, Scott | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/14/2020 |
| Lehman, Scott | Individual | Trustee of the SNF | NOT APPLICABLE | 07/14/2020 |
| Macklin, Larry | Individual | Operational/Managerial Control | NOT APPLICABLE | 08/01/2017 |
| Macklin, Larry | Individual | Trustee of the SNF | NOT APPLICABLE | 08/01/2017 |
| McIntire, David | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2019 |
| McIntire, David | Individual | Trustee of the SNF | NOT APPLICABLE | 01/01/2019 |
| Moore, Joshua | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2025 |
| Roth, Daniel | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2025 |
| Seppala, Christine | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2025 |
Showing 20 of 29 parties CMS has on file for this facility; 9 are not displayed. The full list is in the CMS Ownership dataset.
Other facilities in the same chain
CMS lists this facility under the chain Trinity Health — 19 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
- Bellbrook — Rochester Hills, MI · overall 5/5
- Fraser Villa — Fraser, MI · overall 5/5
- Glacier Hills — Ann Arbor, MI · overall 5/5
- Heartwood Lodge Trinity Health — Spring Lake, MI · overall 1/5
- Mary Free Bed Sub-Acute Rehabilitation — Grand Rapids, MI · overall 4/5
- The Neighborhoods of White Lake — White Lake, MI · overall 5/5
- Saint Joseph of the Pines Health Center — Pinehurst, NC · overall 5/5
- Eddy Heritage House Nursing and Rehabilitation Ctr — Troy, NY · overall 1/5abuseSFF
Listed by state, then facility name — not a ranking. Showing 8 of the 18 others, continuing from this facility's own place in that list.
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "Does your facility have an active resident council, and how does management respond to its concerns?"
- "How do you make sure resident assessments are completed and submitted to the state on time?"
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "How often is each resident's medication list reviewed, and who decides when a drug can be reduced or stopped?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
Also worth asking anywhere
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the plan of correction for the findings in your most recent state inspection?"
- "CMS reports 45% total nursing staff turnover here — who on the care team has been with you longest?"
- "The ownership record on file lists 29 owning or managing parties — who makes the decisions about staffing levels?"
- "Can I visit again unannounced, at a mealtime or on a weekend?"
Nearby facilities (12 closest of 30 within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Brickyard Healthcare - Fountainview Care Center | 1.2 mi | Mishawaka, IN | ★★☆☆☆ | 2/5 | |
| Majestic Care of South Bend | 1.3 mi | South Bend, IN | ★☆☆☆☆ | 1/5 | |
| Creekside Village | 2.0 mi | Mishawaka, IN | ★★★★☆ | 3/5 | |
| Holy Cross Village at Notre Dame INC | 2.2 mi | Notre Dame, IN | ★★★☆☆ | 3/5 | |
| Belltower Health & Rehabilitation Center | 2.2 mi | Granger, IN | ★★★★☆ | 4/5 | |
| Wellbrooke of South Bend | 2.3 mi | South Bend, IN | ★★★★☆ | 3/5 | |
| Cardinal Nursing and Rehabilitation Center | 2.8 mi | South Bend, IN | ★★★★★ | 5/5 | |
| Milton Home, the | 3.1 mi | South Bend, IN | ★★★★★ | 4/5 | |
| Healthwin Health & Rehabilitation | 3.4 mi | South Bend, IN | ★★☆☆☆ | 2/5 | |
| West Woods of Niles | 4.0 mi | Niles, MI | ★☆☆☆☆ | 1/5 | |
| Brickyard Healthcare - Twelfth Street Care Center | 4.6 mi | Mishawaka, IN | ★★☆☆☆ | 2/5 | |
| Trailpoint Village | 4.8 mi | South Bend, IN | ★★☆☆☆ | 2/5 | abuse |
Compare this facility with the 3 closest →
Other facilities in the same county
CMS records place this facility in St. Joseph, IN — 18 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
- Miller's Merry Manor — Walkerton, IN · overall 2/5abuse
- Miller's Merry Manor — New Carlisle, IN · overall 4/5
- Southfield Village — South Bend, IN · overall 3/5
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 155506.
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