Trailpoint Village

Name: Trailpoint Village
Address: 1950 RIDGEDALE RD, South Bend, IN, 46614, US
Telephone: 5742916722

1950 Ridgedale Rd, South Bend, IN 46614 · St. Joseph County · 183 certified beds · avg 107 residents/day · certified since Oct 31, 1969

Abuse citation flag (CMS)

Part of chain: AMERICAN SENIOR COMMUNITIES (90 facilities, chain avg rating 3.9★)

The abuse flag means inspectors cited this facility for abuse that caused harm to a resident within the past year, or potential for harm in each of the last two years. Source: CMS.

2/5

Health inspection rating (on-site)

Serious findings on record

$14,069

Fines, last 3 years

3.14

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 2/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

Most serious findings (actual harm or immediate jeopardy)

▲ Immediate jeopardy, one-off · Jun 16, 2025 · F-0689 · triggered by a complaint

The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.

Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.

Corrected: Jun 6, 2025 (Past Non-Compliance)

All citations in the current public record (14)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Apr 13, 2026	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · from a complaint
Apr 13, 2026	D · Potential for harm, one-off	The facility allowed residents to lose the ability to do daily activities — like bathing, dressing, and eating — when there was no medical reason for the decline. Good care helps residents keep the abilities they have.
Apr 13, 2026	D · Potential for harm, one-off	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.
Aug 15, 2025	D · Potential for harm, one-off	The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint
Jun 16, 2025	▲ J · Immediate jeopardy, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Jun 16, 2025	D · Potential for harm, one-off	The facility did not protect residents from misuse of their belongings or money — this is called misappropriation, and it includes theft or improper use of a resident's property or funds. · from a complaint
Jun 16, 2025	D · Potential for harm, one-off	The facility did not make sure its nurses and nurse aides had the skills and training needed to properly care for every resident. · from a complaint
Feb 28, 2025	E · Potential for harm, repeated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Feb 28, 2025	D · Potential for harm, one-off	The facility did not arrange hospice services for a resident who needed them, or help the resident move to a facility that could arrange hospice. Hospice provides comfort-focused care for people nearing the end of life.
Mar 1, 2024	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Mar 1, 2024	E · Potential for harm, repeated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Mar 1, 2024	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Mar 1, 2024	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Aug 29, 2023	D · Potential for harm, one-off	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · from a complaint

Inspection trend by year

Citations from standard inspections stayed about the same across the last two inspection cycles (2 → 2).

Year	Citations	Serious (G–L)	Worst severity that year
2023	1	0	D
2024	4	0	F
2025	6	1	J ▲
2026	3	0	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

1 fine totaling $14,069.

Date	Type	Amount / length
Jun 16, 2025	Fine	$14,069

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Indiana avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.14	3.42	3.95	bottom 37% in Indiana; bottom 19% in the U.S.
Registered Nurse hours	0.59	0.62	0.69	top 45% in Indiana; top 50% in the U.S.
Weekend total nurse staffing	2.61	3.01	3.50	bottom 25% in Indiana; bottom 13% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.54	0.47	0.48	top 28% in Indiana; top 28% in the U.S.
Total nursing staff turnover (%)	42.7	45.9	45.8	top 41% in Indiana; top 44% in the U.S.
RN turnover (%)	16.7	40.4	42.9	top 10% in Indiana; top 9% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.57, RN 0.67, weekend 2.96. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 5/5 · short-stay residents: 3/5

Who owns this facility

Government - County

Owner / manager	Type	Role	Stake	Since
American Senior Communities LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	07/01/2015
Babcock, Paul	Individual	Corporate Officer	NOT APPLICABLE	09/30/2020
Bradford, Katrina	Individual	Operational/Managerial Control	NOT APPLICABLE	01/11/2020
Caine, Virginia	Individual	Corporate Officer	NOT APPLICABLE	01/10/1994
Dice, Mark	Individual	Contracted Managing Employee	NOT APPLICABLE	06/01/2023
Drummer, Carl	Individual	Corporate Director	NOT APPLICABLE	01/01/2017
Hanberg, Steven	Individual	Contracted Managing Employee	NOT APPLICABLE	08/18/2017
Hanify, Thomas	Individual	Corporate Director	NOT APPLICABLE	01/01/2022
Harris, Lisa	Individual	Corporate Officer	NOT APPLICABLE	12/22/2003
Horn, Brenda	Individual	Corporate Director	NOT APPLICABLE	12/01/2023
Lazard, Robert	Individual	Corporate Director	NOT APPLICABLE	01/29/2021
Mantravadi, Geeta	Individual	Corporate Director	NOT APPLICABLE	07/21/2021
Myers, Janine	Individual	Contracted Managing Employee	NOT APPLICABLE	10/30/2023
Payne, Monica	Individual	Corporate Director	NOT APPLICABLE	08/09/2021
Van Camp, Steven	Individual	Contracted Managing Employee	NOT APPLICABLE	09/06/2019

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
"How do you help residents maintain their daily living skills, and how do you measure whether it's working?"
"What is your current medication error rate, and what have you changed to bring errors down?"
"Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
"What safeguards do you have to protect residents' money and belongings, and what happens when something goes missing?"
"How do you verify that your nurses and aides have the skills to care for residents with needs like my family member's?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Brickyard Healthcare - Twelfth Street Care Center	2.5 mi	Mishawaka, IN	★★☆☆☆	2/5
Cardinal Nursing and Rehabilitation Center	2.6 mi	South Bend, IN	★★★★★	5/5
Southfield Village	2.7 mi	South Bend, IN	★★★☆☆	2/5
Milton Home, the	3.1 mi	South Bend, IN	★★★★★	4/5
Holy Cross Village at Notre Dame INC	3.6 mi	Notre Dame, IN	★★★☆☆	3/5
Brickyard Healthcare - Fountainview Care Center	4.0 mi	Mishawaka, IN	★★☆☆☆	2/5
Holy Cross Rehabilitation and Wellness	4.8 mi	South Bend, IN	★★☆☆☆	2/5
Wellbrooke of South Bend	4.9 mi	South Bend, IN	★★★★☆	3/5
Creekside Village	5.2 mi	Mishawaka, IN	★★★★☆	3/5
West Bend Nursing and Rehabilitation	5.3 mi	South Bend, IN	★★★★★	4/5

Compare this facility with the 3 closest →

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Facility data as of CMS processing date 2026-08-01. CCN 155103.

The Care File

Visit checklist — Trailpoint Village

1950 Ridgedale Rd, South Bend, IN 46614 · 5742916722

Health inspection rating 2/5 · CMS overall 2/5 · ▲ FEDERAL ABUSE CITATION FLAG· Fines (3y): $14,069

Most serious findings on record:

▲ Jun 16, 2025 (F-0689, Immediate jeopardy, one-off): The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Questions for the administrator:

☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
☐ "How do you help residents maintain their daily living skills, and how do you measure whether it's working?"
☐ "What is your current medication error rate, and what have you changed to bring errors down?"
☐ "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
☐ "What safeguards do you have to protect residents' money and belongings, and what happens when something goes missing?"
☐ "How do you verify that your nurses and aides have the skills to care for residents with needs like my family member's?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 155103 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)