Miller's Merry Manor

Name: Miller's Merry Manor
Address: 220 E DUNN RD, New Carlisle, IN, 46552, US
Telephone: 5746547244

220 E Dunn Rd, New Carlisle, IN 46552 · St. Joseph County · 70 certified beds · avg 38 residents/day · certified since Sep 1, 1995

Part of chain: MILLER'S MERRY MANOR (14 facilities, chain avg rating 3.5★)

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.38

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

Most serious findings (actual harm or immediate jeopardy)

▲ Immediate jeopardy, one-off · Jul 31, 2023 · F-0689

The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.

Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.

Corrected: Aug 27, 2023 (Deficient, Provider has date of correction)

All citations in the current public record (11)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jun 27, 2025	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Jun 27, 2025	D · Potential for harm, one-off	The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle.
Jun 27, 2025	D · Potential for harm, one-off	The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail.
Jun 27, 2025	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Aug 19, 2024	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Jul 31, 2023	▲ J · Immediate jeopardy, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Jul 31, 2023	D · Potential for harm, one-off	The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away.
Jul 31, 2023	D · Potential for harm, one-off	The facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable.
Jul 31, 2023	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Jul 31, 2023	D · Potential for harm, one-off	The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason.
Jul 31, 2023	D · Potential for harm, one-off	The facility did not have a working program to monitor how antibiotics are used. Tracking antibiotic use helps make sure these drugs are given only when needed and remain effective.

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (1 → 4).

Year	Citations	Serious (G–L)	Worst severity that year
2023	6	1	J ▲
2024	1	0	D
2025	4	0	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Indiana avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.38	3.42	3.95	top 44% in Indiana; bottom 30% in the U.S.
Registered Nurse hours	1.20	0.62	0.69	top 3% in Indiana; top 10% in the U.S.
Weekend total nurse staffing	2.81	3.01	3.50	bottom 46% in Indiana; bottom 21% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.73	0.47	0.48	top 13% in Indiana; top 15% in the U.S.
Total nursing staff turnover (%)	52.0	45.9	45.8	bottom 29% in Indiana; bottom 32% in the U.S.
RN turnover (%)	23.1	40.4	42.9	top 20% in Indiana; top 18% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.60, RN 1.27, weekend 3.00. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: 4/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Johnson Memorial Hospital	Organization	5% or Greater Direct Ownership Interest	100%	06/01/2013
Berkhouse, Steven	Individual	Corporate Director	NOT APPLICABLE	10/18/2021
Berkhouse, Steven	Individual	Corporate Officer	NOT APPLICABLE	10/18/2021
Boyle, Patrick	Individual	Operational/Managerial Control	NOT APPLICABLE	03/01/2013
Decola, Robert	Individual	W-2 Managing Employee	NOT APPLICABLE	02/16/2019
Dunkle, David	Individual	Corporate Director	NOT APPLICABLE	03/01/2019
Dunkle, David	Individual	Corporate Officer	NOT APPLICABLE	03/01/2019
Dunkle, David	Individual	Operational/Managerial Control	NOT APPLICABLE	03/01/2019
Martin, Jacob	Individual	Contracted Managing Employee	NOT APPLICABLE	06/24/2019
Millers Health Systems INC	Organization	Operational/Managerial Control	NOT APPLICABLE	06/01/2013

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
"Can I see this month's activities calendar, and what do you offer residents who can't leave their rooms?"
"How do you coordinate and monitor care for residents who receive dialysis?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
"If my family member falls or their condition changes, exactly when and how will I be notified?"
"What does the care plan for a brand-new resident cover in the first 48 hours, and who writes it?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Hamilton Grove	2.2 mi	New Carlisle, IN	★★★★☆	3/5
Briarcliff Health & Rehabilitation Center	8.1 mi	South Bend, IN	★★☆☆☆	2/5
West Bend Nursing and Rehabilitation	10.2 mi	South Bend, IN	★★★★★	4/5
Miller's Health & Rehab by Miller's Merry Manor	11.6 mi	La Porte, IN	★★★☆☆	3/5
Healthwin Health & Rehabilitation	12.5 mi	South Bend, IN	★★☆☆☆	2/5
Wellbrooke of South Bend	13.2 mi	South Bend, IN	★★★★☆	3/5
Milton Home, the	13.3 mi	South Bend, IN	★★★★★	4/5
Brickyard Healthcare - Laporte Care Center	13.8 mi	La Porte, IN	★★☆☆☆	2/5
Holy Cross Village at Notre Dame INC	13.8 mi	Notre Dame, IN	★★★☆☆	3/5
West Woods of Niles	13.9 mi	Niles, MI	★☆☆☆☆	1/5
Cardinal Nursing and Rehabilitation Center	14.1 mi	South Bend, IN	★★★★★	5/5
Brickyard Healthcare - Terrace Care Center	14.1 mi	La Porte, IN	★★☆☆☆	2/5

Compare this facility with the 3 closest →

All facilities in New Carlisle →

Facility data as of CMS processing date 2026-08-01. CCN 155578.

The Care File

Visit checklist — Miller's Merry Manor

220 E Dunn Rd, New Carlisle, IN 46552 · 5746547244

Health inspection rating 4/5 · CMS overall 4/5· Fines (3y): $0

Most serious findings on record:

▲ Jul 31, 2023 (F-0689, Immediate jeopardy, one-off): The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Questions for the administrator:

☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
☐ "Can I see this month's activities calendar, and what do you offer residents who can't leave their rooms?"
☐ "How do you coordinate and monitor care for residents who receive dialysis?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
☐ "If my family member falls or their condition changes, exactly when and how will I be notified?"
☐ "What does the care plan for a brand-new resident cover in the first 48 hours, and who writes it?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 155578 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)