Milton Home, the

Name: Milton Home, the
Address: 206 E MARION ST, South Bend, IN, 46601, US
Telephone: 5742330165

206 E Marion St, South Bend, IN 46601 · St. Joseph County · 34 certified beds · avg 29 residents/day · certified since Aug 3, 2005

Part of chain: STERLING HEALTHCARE (5 facilities, chain avg rating 3.2★)

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

4.13

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (15)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jan 5, 2026	D · Potential for harm, one-off	The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail.
Jan 5, 2026	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Nov 7, 2025	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Oct 18, 2024	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Oct 18, 2024	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Oct 18, 2024	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Oct 18, 2024	D · Potential for harm, one-off	The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle.
Oct 18, 2024	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Oct 18, 2024	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Dec 14, 2023	D · Potential for harm, one-off	The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint
Dec 14, 2023	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint
Oct 30, 2023	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Oct 30, 2023	D · Potential for harm, one-off	The facility did not properly hold, secure, and manage residents' personal money that was deposited with it for safekeeping. Facilities holding residents' funds must keep careful, honest accounts.
Oct 30, 2023	D · Potential for harm, one-off	The facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered.
Oct 30, 2023	D · Potential for harm, one-off	The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (6 → 2).

Year	Citations	Worst severity that year
2023	6	F
2024	6	F
2025	1	D
2026	2	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Indiana avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.13	3.42	3.95	top 12% in Indiana; top 35% in the U.S.
Registered Nurse hours	0.95	0.62	0.69	top 10% in Indiana; top 18% in the U.S.
Weekend total nurse staffing	3.46	3.01	3.50	top 17% in Indiana; top 44% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.58	0.47	0.48	top 24% in Indiana; top 24% in the U.S.
Total nursing staff turnover (%)	45.2	45.9	45.8	top 48% in Indiana; bottom 49% in the U.S.
RN turnover (%)	50.0	40.4	42.9	bottom 35% in Indiana; bottom 39% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.44, RN 1.02, weekend 3.72. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: —/5

Who owns this facility

Non profit - Corporation

Owner / manager	Type	Role	Stake	Since
Barry, Caitlin	Individual	Corporate Officer	NOT APPLICABLE	11/30/2020
Frazier, Jonathan	Individual	W-2 Managing Employee	NOT APPLICABLE	09/12/2016
Loy, Kathleen	Individual	W-2 Managing Employee	NOT APPLICABLE	02/18/2016
Malott, Gregg	Individual	Corporate Officer	NOT APPLICABLE	12/01/2016
Malott, Gregg	Individual	Operational/Managerial Control	NOT APPLICABLE	12/01/2016
Milton Home Nursing Home and Rehabilitation	Organization	Operational/Managerial Control	NOT APPLICABLE	12/01/2016
Pulaski Memorial Hospital	Organization	Operational/Managerial Control	NOT APPLICABLE	12/01/2016

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How do you coordinate and monitor care for residents who receive dialysis?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
"Can I see this month's activities calendar, and what do you offer residents who can't leave their rooms?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Cardinal Nursing and Rehabilitation Center	0.7 mi	South Bend, IN	★★★★★	5/5
Holy Cross Village at Notre Dame INC	1.0 mi	Notre Dame, IN	★★★☆☆	3/5
Wellbrooke of South Bend	2.0 mi	South Bend, IN	★★★★☆	3/5
Trailpoint Village	3.1 mi	South Bend, IN	★★☆☆☆	2/5	abuse
Holy Cross Rehabilitation and Wellness	3.1 mi	South Bend, IN	★★☆☆☆	2/5
Brickyard Healthcare - Fountainview Care Center	3.3 mi	Mishawaka, IN	★★☆☆☆	2/5
West Bend Nursing and Rehabilitation	3.3 mi	South Bend, IN	★★★★★	4/5
Healthwin Health & Rehabilitation	3.5 mi	South Bend, IN	★★☆☆☆	2/5
Majestic Care of South Bend	3.6 mi	South Bend, IN	★☆☆☆☆	1/5
Brickyard Healthcare - Twelfth Street Care Center	4.6 mi	Mishawaka, IN	★★☆☆☆	2/5

Compare this facility with the 3 closest →

All facilities in South Bend →

Facility data as of CMS processing date 2026-08-01. CCN 155738.

The Care File

Visit checklist — Milton Home, the

206 E Marion St, South Bend, IN 46601 · 5742330165

Health inspection rating 4/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "How do you coordinate and monitor care for residents who receive dialysis?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
☐ "Can I see this month's activities calendar, and what do you offer residents who can't leave their rooms?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 155738 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)