Eddy Heritage House Nursing and Rehabilitation Ctr
2920 Tibbits Avenue, Troy, NY 12180 · Rensselaer County · 120 certified beds · avg 109 residents/day · certified since Nov 12, 1992
Abuse citation flag (CMS)SFF Candidate
Part of chain: TRINITY HEALTH (19 facilities, chain avg rating 3.3★)
The abuse flag means inspectors cited this facility for abuse that caused harm to a resident within the past year, or potential for harm in each of the last two years. Source: CMS.
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★☆☆☆☆1/5 · CMS overall rating: 1/5
⚠ The most recent standard health inspection was more than 2 years ago — conditions may have changed.
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Immediate jeopardy, one-off · Nov 26, 2025 · F-0600 · triggered by a complaint
The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors.
Why it matters: Abuse and neglect cause direct physical and emotional harm and are among the most serious failures a nursing home can have.
Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.
Corrected: Jan 15, 2026 (Deficient, Provider has date of correction)
▲ Immediate jeopardy, one-off · Nov 26, 2025 · F-0760 · triggered by a complaint
The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication.
Why it matters: A serious medication error can cause real harm, hospitalization, or worse.
Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.
Corrected: Jan 15, 2026 (Deficient, Provider has date of correction)
All citations in the current public record (29)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Nov 26, 2025 | ▲ J · Immediate jeopardy, one-off | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint |
| Nov 26, 2025 | ▲ J · Immediate jeopardy, one-off | The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. · from a complaint |
| Nov 26, 2025 | E · Potential for harm, repeated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint |
| Nov 26, 2025 | D · Potential for harm, one-off | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint |
| Nov 26, 2025 | D · Potential for harm, one-off | The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · from a complaint |
| Nov 26, 2025 | D · Potential for harm, one-off | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint |
| Nov 26, 2025 | D · Potential for harm, one-off | The facility admitted a resident without a doctor's order, or did not make sure each resident stayed under a doctor's ongoing care. · from a complaint |
| Nov 26, 2025 | D · Potential for harm, one-off | The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason. · from a complaint |
| Nov 26, 2025 | D · Potential for harm, one-off | The facility was not managed in a way that uses its money, staff, and resources effectively and efficiently to care for residents. · from a complaint |
| Feb 27, 2024 | E · Potential for harm, repeated | The facility did not honor residents' right to voice complaints without discrimination or retaliation, or did not have a working complaint process that resolves issues promptly. |
| Feb 27, 2024 | E · Potential for harm, repeated | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. |
| Feb 27, 2024 | E · Potential for harm, repeated | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · from a complaint |
| Feb 27, 2024 | E · Potential for harm, repeated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Feb 27, 2024 | D · Potential for harm, one-off | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. |
| Feb 27, 2024 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| Feb 27, 2024 | D · Potential for harm, one-off | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. |
| Feb 27, 2024 | D · Potential for harm, one-off | The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. |
| Feb 27, 2024 | D · Potential for harm, one-off | The facility did not dispose of garbage and refuse properly. |
| Feb 27, 2024 | D · Potential for harm, one-off | The facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable. · from a complaint |
| Feb 26, 2024 | D · Potential for harm, one-off | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint |
| Feb 26, 2024 | D · Potential for harm, one-off | The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint |
| Feb 26, 2024 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint |
| Sep 14, 2021 | E · Potential for harm, repeated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Sep 14, 2021 | D · Potential for harm, one-off | The facility did not dispose of garbage and refuse properly. |
| Aug 1, 2019 | E · Potential for harm, repeated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| Aug 1, 2019 | E · Potential for harm, repeated | The facility did not have a policy covering how food brought in by family and visitors is used and stored safely. |
| Aug 1, 2019 | D · Potential for harm, one-off | The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. |
| Aug 1, 2019 | D · Potential for harm, one-off | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. |
| Aug 1, 2019 | D · Potential for harm, one-off | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (2 → 9).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2019 | 5 | 0 | E |
| 2021 | 2 | 0 | E |
| 2024 | 13 | 0 | E |
| 2025 | 9 | 2 | J ▲ |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | New York avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.30 | 3.58 | 3.95 | top 17% in New York; top 29% in the U.S. |
| Registered Nurse hours | 0.77 | 0.68 | 0.69 | top 24% in New York; top 30% in the U.S. |
| Weekend total nurse staffing | 3.75 | 3.13 | 3.50 | top 17% in New York; top 31% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.29 | 0.48 | 0.48 | bottom 36% in New York; bottom 29% in the U.S. |
| Total nursing staff turnover (%) | 53.0 | 40.3 | 45.8 | bottom 20% in New York; bottom 29% in the U.S. |
| RN turnover (%) | 51.9 | 39.8 | 42.9 | bottom 23% in New York; bottom 32% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.90, RN 0.70, weekend 3.40. Staffing rating: 4/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 2/5 · long-stay residents: 3/5 · short-stay residents: 1/5
Who owns this facility
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| St Peters Health Partners | Organization | 5% or Greater Direct Ownership Interest | 100% | 10/01/2011 |
| Bakar, Melissa | Individual | ADP of the SNF | NOT APPLICABLE | 01/01/2025 |
| Bala, Guha | Individual | Corporate Director | NOT APPLICABLE | 10/01/2022 |
| Burke, Michael | Individual | Operational/Managerial Control | NOT APPLICABLE | 09/01/2020 |
| Burke, Michael | Individual | ADP of the SNF | NOT APPLICABLE | 09/01/2020 |
| Dunning, Todd | Individual | ADP of the SNF | NOT APPLICABLE | 02/18/2024 |
| Farrell, Eric | Individual | Corporate Officer | NOT APPLICABLE | 07/01/2023 |
| Farrell, Eric | Individual | ADP of the SNF | NOT APPLICABLE | 07/01/2023 |
| Hanks, Steven | Individual | Corporate Director | NOT APPLICABLE | 01/01/2023 |
| Hanks, Steven | Individual | ADP of the SNF | NOT APPLICABLE | 01/01/2023 |
| Isacksen, Daniel | Individual | Corporate Director | NOT APPLICABLE | 10/01/2022 |
| Isacksen, Daniel | Individual | ADP of the SNF | NOT APPLICABLE | 10/01/2022 |
| Jimino, Kathleen | Individual | Corporate Officer | NOT APPLICABLE | 10/05/2022 |
| Lapczynski, Patricia | Individual | Corporate Director | NOT APPLICABLE | 04/01/2025 |
| Lashwa, Debra Jean | Individual | ADP of the SNF | NOT APPLICABLE | 02/05/1996 |
| Marshall, John | Individual | Corporate Officer | NOT APPLICABLE | 10/05/2022 |
| Mazzacco, Michelle | Individual | Operational/Managerial Control | NOT APPLICABLE | 08/22/2021 |
| Mazzacco, Michelle | Individual | ADP of the SNF | NOT APPLICABLE | 08/22/2021 |
| McCormick, Robert | Individual | Corporate Director | NOT APPLICABLE | 01/01/2021 |
| Meath, Michael | Individual | Corporate Director | NOT APPLICABLE | 10/01/2022 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
- "What systems do you use to prevent medication errors, and what happens when one occurs?"
- "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
- "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
- "If my family member falls or their condition changes, exactly when and how will I be notified?"
- "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
- "Who would be my family member's attending doctor here, and how often would they be seen?"
- "How often is each resident's medication list reviewed, and who decides when a drug can be reduced or stopped?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Eddy Memorial Geriatric Center | 0.5 mi | Troy, NY | ★★★★☆ | 3/5 | |
| Troy Center for Rehabilitation and Nursing | 3.0 mi | Troy, NY | ★★☆☆☆ | 1/5 | abuse |
| Van Rensselaer Manor | 3.2 mi | Troy, NY | ★☆☆☆☆ | 2/5 | abuse |
| Troy Victorian Rehabilitation & Nursing Care CNTR | 4.3 mi | Troy, NY | ★☆☆☆☆ | 1/5 | SFF |
| Eddy Village Green | 4.3 mi | Cohoes, NY | ★☆☆☆☆ | 1/5 | |
| Hudson Park Rehabilitation and Nursing Center | 6.2 mi | Albany, NY | ★☆☆☆☆ | 1/5 | |
| Rosewood Rehabilitation and Nursing Center | 6.7 mi | Rensselaer, NY | ★☆☆☆☆ | 1/5 | SFF |
| Shaker Place Rehabilitation and Nursing Center | 7.8 mi | Albany, NY | ★★★☆☆ | 3/5 | |
| Evergreen Commons Rehabilitation and Nursing Ctr | 8.0 mi | East Greenbush, NY | ★★☆☆☆ | 2/5 | |
| St Margarets Center | 8.4 mi | Albany, NY | ★★★★☆ | 3/5 | |
| Daughters of Sarah Nursing Center | 8.9 mi | Albany, NY | ★★★★☆ | 4/5 | |
| Teresian House Nursing Home Co INC | 8.9 mi | Albany, NY | ★★★☆☆ | 2/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 335760.