Island Home Park Health and Rehab

Name: Island Home Park Health and Rehab
Address: 1758 HILLWOOD DRIVE, Knoxville, TN, 37920, US
Telephone: 8655739621

1758 Hillwood Drive, Knoxville, TN 37920 · Knox County · 95 certified beds · avg 83 residents/day · certified since Apr 1, 2004

4/5

Health inspection rating (on-site)

Serious findings on record

$21,715

Fines, last 3 years

3.31

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (8)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
May 20, 2026	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
May 20, 2026	D · Potential for harm, one-off	The facility did not properly complete the required screening (called PASARR) that identifies whether a person entering a nursing home has a mental illness or intellectual disability and needs specialized services.
May 20, 2026	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Mar 25, 2025	D · Potential for harm, one-off	The facility did not fully assess residents on time — a complete assessment of health, abilities, and needs is required when a resident is first admitted and at least once every 12 months after that.
Mar 25, 2025	D · Potential for harm, one-off	The facility did not notify the appropriate authorities when a resident with a mental disorder or intellectual disability had a significant change in condition.
Mar 25, 2025	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Oct 8, 2024	D · Potential for harm, one-off	The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint
Oct 8, 2024	D · Potential for harm, one-off	The facility did not protect residents from misuse of their belongings or money — this is called misappropriation, and it includes theft or improper use of a resident's property or funds. · from a complaint

Inspection trend by year

Citations from standard inspections stayed about the same across the last two inspection cycles (3 → 3).

Year	Citations	Worst severity that year
2024	2	D
2025	3	D
2026	3	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

1 fine totaling $21,715.

Date	Type	Amount / length
Jun 24, 2026	Fine	$21,715

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Tennessee avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.31	3.62	3.95	bottom 35% in Tennessee; bottom 27% in the U.S.
Registered Nurse hours	0.39	0.57	0.69	bottom 22% in Tennessee; bottom 21% in the U.S.
Weekend total nurse staffing	2.81	3.15	3.50	bottom 33% in Tennessee; bottom 21% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.32	0.39	0.48	bottom 44% in Tennessee; bottom 36% in the U.S.
Total nursing staff turnover (%)	39.1	48.9	45.8	top 22% in Tennessee; top 34% in the U.S.
RN turnover (%)	50.0	43.2	42.9	bottom 37% in Tennessee; bottom 39% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.37, RN 0.40, weekend 2.86. Staffing rating: 2/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 3/5 · short-stay residents: 4/5

Who owns this facility

Non profit - Corporation

Owner / manager	Type	Role	Stake	Since
Dibernardo, Bruce	Individual	W-2 Managing Employee	NOT APPLICABLE	07/01/2021
Durham, Trudy	Individual	W-2 Managing Employee	NOT APPLICABLE	08/03/2015
Home Federal Bank of Tennessee	Organization	5% or Greater Mortgage Interest	NOT APPLICABLE	05/01/2013
Lamkey, Ellen	Individual	W-2 Managing Employee	NOT APPLICABLE	05/17/2011
Whitlock, Kevin	Individual	W-2 Managing Employee	NOT APPLICABLE	07/01/2021

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
"How do you screen new residents for mental health and disability-related needs, and how do you provide the specialized services they require?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"How soon after admission is a full assessment completed, and how are the findings shared with the family?"
"How do you coordinate with state agencies for residents with mental health conditions or intellectual disabilities?"
"Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
"Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
"What safeguards do you have to protect residents' money and belongings, and what happens when something goes missing?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Holston Health & Rehabilitation Center	2.5 mi	Knoxville, TN	★★★★★	4/5
Fort Sanders Tcu	2.5 mi	Knoxville, TN	★★★★☆	4/5
NHC Healthcare, Ft Sanders	2.7 mi	Knoxville, TN	★★★☆☆	2/5
NHC Healthcare, Knoxville	3.0 mi	Knoxville, TN	★★★☆☆	3/5
Creekview Health and Rehabilitation	3.6 mi	Knoxville, TN	★★☆☆☆	2/5
Lyonsview Health and Rehabilitation Center	6.1 mi	Knoxville, TN	★☆☆☆☆	1/5	SFF
Beverly Park Place Health and Rehab	6.5 mi	Knoxville, TN	★★★☆☆	4/5
West Hills Health and Rehab	7.7 mi	Knoxville, TN	★★★☆☆	4/5
Legacy Park Health and Rehabilitation	8.5 mi	Knoxville, TN	★☆☆☆☆	2/5
Wellpark Health and Rehabilitation	8.5 mi	Knoxville, TN	★★★☆☆	2/5
Life Care Center of Blount County	9.8 mi	Louisville, TN	★★★☆☆	2/5
Senator Ben Atchley State Veterans' Home	12.5 mi	Knoxville, TN	★★★★★	5/5

Compare this facility with the 3 closest →

All facilities in Knoxville →

Facility data as of CMS processing date 2026-08-01. CCN 445476.

The Care File

Visit checklist — Island Home Park Health and Rehab

1758 Hillwood Drive, Knoxville, TN 37920 · 8655739621

Health inspection rating 4/5 · CMS overall 4/5· Fines (3y): $21,715

Questions for the administrator:

☐ "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
☐ "How do you screen new residents for mental health and disability-related needs, and how do you provide the specialized services they require?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "How soon after admission is a full assessment completed, and how are the findings shared with the family?"
☐ "How do you coordinate with state agencies for residents with mental health conditions or intellectual disabilities?"
☐ "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
☐ "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
☐ "What safeguards do you have to protect residents' money and belongings, and what happens when something goes missing?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 445476 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)