How to file a complaint about care →
No fines or payment denials in the published 3-year window.
1131 North Church Street, Greensboro, NC 27401 (opens Google Maps) · Guilford County · (336) 358-5100· 107 certified beds · avg 92 residents/day · certified since Jul 11, 1991 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: CENTURY CARE MANAGEMENT (7 facilities, chain avg rating 4.1★)
New to these records? How to read an inspection report →
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Showing the latest 3 of 13 inspection findings. Open the full record below to read every finding.
The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · from a complaint F-0584
The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · from a complaint F-0695
The facility did not have a registered nurse on duty at least 8 hours a day, or did not have a registered nurse serving full-time as director of nursing. F-0727
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Apr 30, 2026 | D · Potential for more than minimal harm, isolated | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · from a complaint · F-0584 |
| Apr 30, 2026 | D · Potential for more than minimal harm, isolated | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · from a complaint · F-0695 |
| Feb 26, 2025 | E · Potential for more than minimal harm, pattern | The facility did not have a registered nurse on duty at least 8 hours a day, or did not have a registered nurse serving full-time as director of nursing. · F-0727 |
| Feb 26, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · F-0584 |
| Feb 26, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. · F-0690 |
| Sep 28, 2023 | E · Potential for more than minimal harm, pattern | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · F-0755 |
| Sep 28, 2023 | E · Potential for more than minimal harm, pattern | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761 |
| Sep 28, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · F-0584 |
| Sep 28, 2023 | D · Potential for more than minimal harm, isolated | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · F-0641 |
| Sep 28, 2023 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| Sep 28, 2023 | D · Potential for more than minimal harm, isolated | The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. · F-0759 |
| Sep 28, 2023 | D · Potential for more than minimal harm, isolated | The facility did not run an ongoing quality assurance committee that reviews care problems and creates plans to fix them. · F-0867 |
| Sep 28, 2023 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
Citations from standard inspections decreased between the last two inspection cycles (3 → 2).
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 8 | 0 | E |
| 2025 | 3 | 0 | E |
| 2026 | 2 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
How to file a complaint about care →
No fines or payment denials in the published 3-year window.
What these staffing numbers mean →
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | North Carolina avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.11 | 4.01 | 3.95 | top 27% in North Carolina; top 35% in the U.S. |
| Registered Nurse hours | 0.23 | 0.64 | 0.69 | bottom 3% in North Carolina; bottom 4% in the U.S. |
| Weekend total nurse staffing | 3.77 | 3.56 | 3.50 | top 24% in North Carolina; top 31% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.11 | 0.41 | 0.48 | bottom 3% in North Carolina; bottom 2% in the U.S. |
| Total nursing staff turnover (%) | 35.8 | 49.0 | 45.8 | top 19% in North Carolina; top 26% in the U.S. |
| RN turnover (%) | 28.6 | 45.7 | 42.9 | top 21% in North Carolina; top 26% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.79, RN 0.21, weekend 3.48.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.79 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 3/5.
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 2/5 · long-stay residents: 2/5 · short-stay residents: 2/5
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Heartland Living & Rehab at the Moses H Cone Memor. CMS inspection and staffing records do not tell us what this home will charge you.
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Understand who pays for care · How we handle price evidence · Report an incorrect price
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Noah K Duncan MRTL Tr | Organization | 5% or Greater Direct Ownership Interest | 100% | 04/30/2013 |
| Boyette, Barbara | Individual | Corporate Director | NOT APPLICABLE | 03/08/2007 |
| Century Care Management, INC. | Organization | Operational/Managerial Control | NOT APPLICABLE | 03/08/2007 |
| Gilliam, Robert | Individual | Corporate Director | NOT APPLICABLE | 11/14/2008 |
| Gilliam, Robert | Individual | Corporate Officer | NOT APPLICABLE | 09/01/2021 |
| Schmidlin, James | Individual | Corporate Officer | NOT APPLICABLE | 09/01/2021 |
| Wilson, Horace | Individual | W-2 Managing Employee | NOT APPLICABLE | 08/23/2017 |
All 7 owning or managing parties CMS has on file are shown — none excluded.
CMS lists this facility under the chain Century Care Management — 7 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
Listed by state, then facility name — not a ranking.
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Linden Place Center for Nursing and Rehabilitation | 0.4 mi | Greensboro, NC | ★★☆☆☆ | 2/5 | |
| Kindred Hospital East Greensboro | 3.0 mi | Greensboro, NC | ★★★☆☆ | 3/5 | |
| Blumenthal Health and Rehabilitation Center | 3.0 mi | Greensboro, NC | —/5 | abuseSFF | |
| Maple Grove Health and Rehabilitation Center | 3.7 mi | Greensboro, NC | ★★★★★ | 4/5 | |
| Guilford Health Care Center | 3.7 mi | Greensboro, NC | ★☆☆☆☆ | 2/5 | |
| Piedmont Hills Center for Nursing and Rehab | 3.8 mi | Greensboro, NC | ★☆☆☆☆ | 1/5 | |
| Whitestone a Masonic and Eastern Star Community | 4.0 mi | Greensboro, NC | ★★★★☆ | 4/5 | |
| Greenhaven Health and Rehabilitation Center | 5.0 mi | Greensboro, NC | ★★★☆☆ | 2/5 | abuse |
| Friends Homes at Guilford | 5.9 mi | Greensboro, NC | ★★★★★ | 5/5 | |
| Camden Health and Rehabilitation | 6.2 mi | Greensboro, NC | ★★★★☆ | 4/5 | |
| Ashton Health and Rehabilitation | 6.5 mi | McLeansville, NC | ★★★★★ | 4/5 | |
| Adams Farm Living & Rehabilitation | 8.2 mi | Jamestown, NC | ★★☆☆☆ | 3/5 |
Compare this facility with the 3 closest →
CMS records place this facility in Guilford, NC — 20 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 345391.
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