Baker-Katz Skilled Nursing and Rehabilitation Ctr
194 Boardman Street, Haverhill, MA 01830 · Essex County · 77 certified beds · avg 52 residents/day · certified since Sep 1, 1998
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (17)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| May 21, 2025 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. |
| May 21, 2025 | D · Potential for harm, one-off | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. |
| May 21, 2025 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| May 21, 2025 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Nov 20, 2024 | D · Potential for harm, one-off | The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · from a complaint |
| Nov 20, 2024 | D · Potential for harm, one-off | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · from a complaint |
| Jun 5, 2024 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| Jun 5, 2024 | D · Potential for harm, one-off | The facility did not provide care that took into account residents' past trauma or their cultural backgrounds. Care is supposed to be sensitive to what residents have lived through and where they come from. |
| Apr 25, 2023 | D · Potential for harm, one-off | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. |
| Apr 25, 2023 | D · Potential for harm, one-off | The facility did not make sure residents were fully informed about their own health, care, and treatments in a way they could understand. |
| Apr 25, 2023 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| Apr 25, 2023 | D · Potential for harm, one-off | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. |
| Apr 25, 2023 | D · Potential for harm, one-off | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. |
| Apr 25, 2023 | D · Potential for harm, one-off | The facility did not help a resident get vision and hearing services — such as eye exams, glasses, hearing tests, or hearing aids. |
| Apr 25, 2023 | D · Potential for harm, one-off | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. |
| Apr 25, 2023 | D · Potential for harm, one-off | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. |
| Apr 25, 2023 | D · Potential for harm, one-off | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (2 → 4).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 9 | 0 | D |
| 2024 | 4 | 0 | D |
| 2025 | 4 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Massachusetts avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.78 | 3.89 | 3.95 | top 46% in Massachusetts; top 49% in the U.S. |
| Registered Nurse hours | 0.45 | 0.65 | 0.69 | bottom 21% in Massachusetts; bottom 30% in the U.S. |
| Weekend total nurse staffing | 3.59 | 3.51 | 3.50 | top 35% in Massachusetts; top 38% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.37 | 0.46 | 0.48 | bottom 39% in Massachusetts; bottom 46% in the U.S. |
| Total nursing staff turnover (%) | 42.6 | 38.2 | 45.8 | bottom 32% in Massachusetts; top 43% in the U.S. |
| RN turnover (%) | 57.1 | 42.6 | 42.9 | bottom 23% in Massachusetts; bottom 26% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.58, RN 0.42, weekend 3.40. Staffing rating: 3/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 2/5 · long-stay residents: 2/5 · short-stay residents: 2/5
Who owns this facility
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Blake, Mark | Individual | Direct Ownership Interest | NOT APPLICABLE | 10/01/2018 |
| Khan, Amir | Individual | Direct Ownership Interest | NOT APPLICABLE | 10/01/2018 |
| Qureshi, Tariq | Individual | Direct Ownership Interest | NOT APPLICABLE | 10/01/2018 |
| Blake, Mark | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/01/2018 |
| Blake, Mark | Individual | ADP of the SNF | NOT APPLICABLE | 10/01/2018 |
| Khan, Amir | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/01/2018 |
| Khan, Amir | Individual | ADP of the SNF | NOT APPLICABLE | 10/01/2018 |
| Qureshi, Tariq | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/01/2018 |
| Qureshi, Tariq | Individual | ADP of the SNF | NOT APPLICABLE | 10/01/2018 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
- "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
- "Can you show me how medications are stored and secured on the units, including controlled drugs?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "If my family member falls or their condition changes, exactly when and how will I be notified?"
- "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "How do you learn about each resident's background and history, and how does that shape their care?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Penacook Place, INC | 0.7 mi | Haverhill, MA | ★★★★☆ | 4/5 | |
| Lakeview House SKLD Nrsg and Residential Care Fac | 1.8 mi | Haverhill, MA | ★★★★☆ | 4/5 | |
| Oxford Rehabilitation & Health Care Center | 2.1 mi | Haverhill, MA | ★☆☆☆☆ | 1/5 | |
| Aspen Hill Rehabiliation & Healthcare Center | 2.4 mi | Haverhill, MA | ★★★☆☆ | 2/5 | |
| Haverhill Rehabilitation and Healthcare Center | 2.7 mi | Haverhill, MA | ★★☆☆☆ | 3/5 | |
| Whittier Bradford Transitional Care Unit | 3.0 mi | Bradford, MA | ★★★★★ | 5/5 | |
| Meadows, the | 5.5 mi | North Andover, MA | ★★★★★ | 5/5 | |
| Prescott House | 5.5 mi | North Andover, MA | ★★☆☆☆ | 2/5 | |
| Cedar View Rehabilitation and Healthcare Center | 6.0 mi | Methuen, MA | ★★★★★ | 5/5 | |
| M I Nursing & Restorative Center | 6.7 mi | Lawrence, MA | ★★★☆☆ | 2/5 | |
| Nevins Nursing & Rehabilitation Center | 6.8 mi | Methuen, MA | ★★☆☆☆ | 2/5 | |
| Royal Wood Mill Center | 7.7 mi | Lawrence, MA | ★★★☆☆ | 3/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 225743.