Harborview Health Center West Altamonte
1099 West Town Parkway, Altamonte Springs, FL 32714 · Seminole County · 116 certified beds · avg 110 residents/day · certified since Feb 17, 1994
Part of chain: HARBORVIEW HEALTH SYSTEMS (22 facilities, chain avg rating 1.9★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 2/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Actual harm, one-off · Oct 17, 2024 · F-0684 · triggered by a complaint
The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Why it matters: Care that strays from doctor's orders or ignores the resident's wishes can lead to declining health and avoidable harm.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Nov 17, 2024 (Deficient, Provider has date of correction)
▲ Actual harm, one-off · Oct 17, 2024 · F-0689
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Nov 17, 2024 (Deficient, Provider has date of correction)
▲ Actual harm, one-off · Mar 9, 2023 · F-0689
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Apr 14, 2023 (Deficient, Provider has date of correction)
All citations in the current public record (19)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Apr 8, 2026 | F · Potential for harm, facility-wide | The facility did not run an ongoing quality assurance committee that reviews care problems and creates plans to fix them. · from a complaint |
| Apr 8, 2026 | D · Potential for harm, one-off | The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · from a complaint |
| Apr 8, 2026 | D · Potential for harm, one-off | The facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable. · from a complaint |
| Apr 8, 2026 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint |
| Apr 8, 2026 | D · Potential for harm, one-off | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint |
| Oct 17, 2024 | ▲ G · Actual harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint |
| Oct 17, 2024 | ▲ G · Actual harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
| Oct 17, 2024 | E · Potential for harm, repeated | The facility did not have a policy covering how food brought in by family and visitors is used and stored safely. |
| Oct 17, 2024 | D · Potential for harm, one-off | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. |
| Oct 17, 2024 | D · Potential for harm, one-off | The facility did not coordinate resident assessments with the state's pre-admission screening program for mental illness and intellectual disabilities, or failed to refer residents for the special services they need. |
| Oct 17, 2024 | D · Potential for harm, one-off | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. |
| Oct 17, 2024 | D · Potential for harm, one-off | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. |
| Oct 17, 2024 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Oct 17, 2024 | D · Potential for harm, one-off | The facility did not have a working call system — the button or cord residents use to summon help — in each resident's bathroom and bathing area. |
| May 29, 2024 | D · Potential for harm, one-off | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · from a complaint |
| Mar 9, 2023 | ▲ G · Actual harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
| Mar 9, 2023 | D · Potential for harm, one-off | The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection. |
| Mar 9, 2023 | D · Potential for harm, one-off | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. |
| Mar 9, 2023 | D · Potential for harm, one-off | The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems. |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (4 → 9).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 4 | 1 | G ▲ |
| 2024 | 10 | 2 | G ▲ |
| 2026 | 5 | 0 | F |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
2 fines totaling $18,106.
| Date | Type | Amount / length |
|---|---|---|
| Oct 17, 2024 | Fine | $9,053 |
| Oct 17, 2024 | Fine | $9,053 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Florida avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.80 | 4.03 | 3.95 | bottom 43% in Florida; top 49% in the U.S. |
| Registered Nurse hours | 0.77 | 0.76 | 0.69 | top 37% in Florida; top 30% in the U.S. |
| Weekend total nurse staffing | 3.51 | 3.68 | 3.50 | bottom 47% in Florida; top 42% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.49 | 0.53 | 0.48 | top 44% in Florida; top 34% in the U.S. |
| Total nursing staff turnover (%) | 33.0 | 41.4 | 45.8 | top 29% in Florida; top 20% in the U.S. |
| RN turnover (%) | 32.0 | 46.0 | 42.9 | top 24% in Florida; top 33% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.56, RN 0.73, weekend 3.29. Staffing rating: 4/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 3/5 · long-stay residents: 5/5 · short-stay residents: 1/5
Who owns this facility
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Harborview West Altamonte Holdings LLC | Organization | 5% or Greater Direct Ownership Interest | 100% | 07/15/2024 |
| Dahan, Michelle | Individual | Trustee of the SNF | NOT APPLICABLE | 07/15/2024 |
| Englander, Shmuel | Individual | Trustee of the SNF | NOT APPLICABLE | 07/15/2024 |
| Griffin, Maria | Individual | Managing Control - Governing Body | NOT APPLICABLE | 07/15/2024 |
| Griffin, Maria | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/15/2024 |
| Griffin, Maria | Individual | ADP of the SNF | NOT APPLICABLE | 07/15/2024 |
| Klein, Joseph | Individual | Trustee of the SNF | NOT APPLICABLE | 07/15/2024 |
| Leibowitz, Chaim | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/15/2024 |
| Leibowitz, Chaim | Individual | ADP of the SNF | NOT APPLICABLE | 07/15/2024 |
| Leibowitz, Eliyahu | Individual | Trustee of the SNF | NOT APPLICABLE | 07/15/2024 |
| Nuriel, Gabriel | Individual | Managing Control - Governing Body | NOT APPLICABLE | 07/15/2024 |
| Nuriel, Gabriel | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/15/2024 |
| Nuriel, Gabriel | Individual | ADP of the SNF | NOT APPLICABLE | 07/15/2024 |
| Sokoloff, Rivka | Individual | Trustee of the SNF | NOT APPLICABLE | 07/15/2024 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "How does your quality committee work, and can you give an example of a problem it recently identified and fixed?"
- "If my family member falls or their condition changes, exactly when and how will I be notified?"
- "What does the care plan for a brand-new resident cover in the first 48 hours, and who writes it?"
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "How do you keep residents' medical records accurate, complete, and secure?"
- "What are your rules for bringing in my family member's favorite foods, and how are they stored?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Solaris Healthcare Forest Lake | 2.1 mi | Apopka, FL | ★★★★☆ | 4/5 | |
| Village on the Green | 2.7 mi | Longwood, FL | ★★★★★ | 4/5 | |
| Ansley Cove Healthcare and Rehabilitation | 3.5 mi | Maitland, FL | ★☆☆☆☆ | 1/5 | abuseSFF |
| Aviata at Rosewood | 3.5 mi | Orlando, FL | ★★★☆☆ | 2/5 | |
| Life Care Center of Altamonte Springs | 4.1 mi | Altamonte Springs, FL | ★★☆☆☆ | 1/5 | |
| Solaris Healthcare College Park | 4.3 mi | Orlando, FL | ★★★☆☆ | 3/5 | |
| Island Lake Center | 4.5 mi | Longwood, FL | ★★★★☆ | 3/5 | |
| Rehabilitation Center of Winter Park | 4.7 mi | Maitland, FL | ★★★☆☆ | 2/5 | |
| Solaris Healthcare Apopka | 5.1 mi | Apopka, FL | ★★★★★ | 5/5 | |
| Longwood Health and Rehabilitation Center | 5.8 mi | Longwood, FL | ★☆☆☆☆ | 1/5 | |
| Courtyards of Orlando Care Center and Rehab | 6.3 mi | Orlando, FL | ★★☆☆☆ | 3/5 | |
| Apopka Health and Rehabilitation Center | 6.9 mi | Apopka, FL | ★★★☆☆ | 3/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 105843.