Kissimmee Nursing & Rehabilitation Center

Name: Kissimmee Nursing & Rehabilitation Center
Address: 2511 JOHN YOUNG PARKWAY NORTH, Kissimmee, FL, 34741, US
Telephone: 4079313336

2511 John Young Parkway North, Kissimmee, FL 34741 · Osceola County · 120 certified beds · avg 112 residents/day · certified since Aug 25, 1999

Part of chain: HARBORVIEW HEALTH SYSTEMS (22 facilities, chain avg rating 1.9★)

2/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.89

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 2/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

Most serious findings (actual harm or immediate jeopardy)

▲ Actual harm, one-off · Oct 14, 2021 · F-0686

The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.

Why it matters: Bedsores are painful, can become deeply infected, and in serious cases can be life-threatening.

Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.

Corrected: Nov 14, 2021 (Deficient, Provider has date of correction)

All citations in the current public record (24)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Feb 28, 2025	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
Feb 28, 2025	D · Potential for harm, one-off	The facility did not make sure residents were fully informed about their own health, care, and treatments in a way they could understand.
Feb 28, 2025	D · Potential for harm, one-off	The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate.
Feb 28, 2025	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation.
Feb 28, 2025	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Feb 28, 2025	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Feb 28, 2025	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Feb 28, 2025	D · Potential for harm, one-off	The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle.
Feb 28, 2025	D · Potential for harm, one-off	The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail.
Feb 28, 2025	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.
Feb 28, 2025	D · Potential for harm, one-off	The facility did not arrange hospice services for a resident who needed them, or help the resident move to a facility that could arrange hospice. Hospice provides comfort-focused care for people nearing the end of life.
Feb 28, 2025	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Feb 28, 2025	D · Potential for harm, one-off	The facility did not have a working program to monitor how antibiotics are used. Tracking antibiotic use helps make sure these drugs are given only when needed and remain effective.
Jun 26, 2024	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Jun 13, 2024	E · Potential for harm, repeated	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · from a complaint
Aug 10, 2023	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Aug 10, 2023	D · Potential for harm, one-off	The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal.
Aug 10, 2023	D · Potential for harm, one-off	The facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable.
Aug 10, 2023	D · Potential for harm, one-off	The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle.
Aug 10, 2023	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Aug 10, 2023	D · Potential for harm, one-off	The facility did not safely and appropriately administer IV fluids (fluids given through a vein) for residents who needed them.
Aug 10, 2023	D · Potential for harm, one-off	The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems.
Oct 14, 2021	▲ G · Actual harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
Oct 14, 2021	E · Potential for harm, repeated	The facility did not prepare and serve food in a form that meets each resident's individual needs — for example, chopped, pureed, or softened food for residents with chewing or swallowing problems.

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (7 → 13).

Year	Citations	Serious (G–L)	Worst severity that year
2021	2	1	G ▲
2023	7	0	E
2024	2	0	E
2025	13	0	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Florida avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.89	4.03	3.95	top 49% in Florida; top 44% in the U.S.
Registered Nurse hours	1.02	0.76	0.69	top 18% in Florida; top 15% in the U.S.
Weekend total nurse staffing	3.51	3.68	3.50	bottom 48% in Florida; top 41% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.81	0.53	0.48	top 15% in Florida; top 11% in the U.S.
Total nursing staff turnover (%)	31.0	41.4	45.8	top 25% in Florida; top 16% in the U.S.
RN turnover (%)	35.5	46.0	42.9	top 30% in Florida; top 39% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.61, RN 0.95, weekend 3.26. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 2/5 · long-stay residents: 5/5 · short-stay residents: 1/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
Harborview Kissimmee Holdings LLC	Organization	5% or Greater Direct Ownership Interest	100%	07/15/2024
Chappel, Christopher	Individual	Managing Control - Governing Body	NOT APPLICABLE	07/15/2024
Chappel, Christopher	Individual	Operational/Managerial Control	NOT APPLICABLE	07/15/2024
Chappel, Christopher	Individual	ADP of the SNF	NOT APPLICABLE	07/15/2024
CL 2022 Irrv Tr	Organization	ADP of the SNF	NOT APPLICABLE	09/24/2025
Dahan, Michelle	Individual	Trustee of the SNF	NOT APPLICABLE	07/15/2024
De 2021 Irrv Tr	Organization	ADP of the SNF	NOT APPLICABLE	09/24/2025
Englander, Shmuel	Individual	Trustee of the SNF	NOT APPLICABLE	07/15/2024
FL 7 Nursing and Rehab Holdings LLC	Organization	ADP of the SNF	NOT APPLICABLE	09/24/2025
Harborview Kissimmee Holdings LLC	Organization	ADP of the SNF	NOT APPLICABLE	09/24/2025
Klein, Joseph	Individual	Trustee of the SNF	NOT APPLICABLE	07/15/2024
Leibowitz, Chaim	Individual	Operational/Managerial Control	NOT APPLICABLE	07/15/2024
Leibowitz, Chaim	Individual	ADP of the SNF	NOT APPLICABLE	07/15/2024
Leibowitz, Eliyahu	Individual	Trustee of the SNF	NOT APPLICABLE	07/15/2024
Sokoloff, Rivka	Individual	Trustee of the SNF	NOT APPLICABLE	07/15/2024
Vaughan, Christa	Individual	Managing Control - Governing Body	NOT APPLICABLE	07/15/2024
Vaughan, Christa	Individual	Operational/Managerial Control	NOT APPLICABLE	07/15/2024
Vaughan, Christa	Individual	ADP of the SNF	NOT APPLICABLE	07/15/2024

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
"Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
"How do you explain health changes and treatment options to residents and their families?"
"If my family member is able to manage their own medications, would you allow it, and how is that decided?"
"When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
"Who completes resident assessments here, and how do you check them for accuracy?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Aviata at Kissimmee Gardens	0.1 mi	Kissimmee, FL	★★★★★	4/5
Terrace of Kissimmee, the	0.6 mi	Kissimmee, FL	★☆☆☆☆	1/5
Kissimmee Health and Rehabilitation Center	1.6 mi	Kissimmee, FL	★★★★☆	3/5
Hunters Creek Nursing and Rehab Center	3.1 mi	Orlando, FL	★★★★☆	3/5
The Good Samaritan Society-Kissimmee Village	4.2 mi	Kissimmee, FL	★★☆☆☆	1/5
Rehabilitation Center of Orlando	7.4 mi	Orlando, FL	★☆☆☆☆	1/5
Aviata at St Cloud	7.7 mi	Saint Cloud, FL	★★★☆☆	2/5
Terrace of St Cloud, the	8.4 mi	Saint Cloud, FL	★★★★☆	4/5
Avante at St Cloud INC	8.5 mi	Saint Cloud, FL	★★★★☆	3/5
Solaris Healthcare Celebration	8.6 mi	Kissimmee, FL	★★★☆☆	3/5
Solaris Healthcare Osceola	8.8 mi	Saint Cloud, FL	★★★★★	4/5
Solaris Healthcare Windermere	12.6 mi	Orlando, FL	★★★★★	5/5

Compare this facility with the 3 closest →

All facilities in Kissimmee →

Facility data as of CMS processing date 2026-08-01. CCN 106011.

The Care File

Visit checklist — Kissimmee Nursing & Rehabilitation Center

2511 John Young Parkway North, Kissimmee, FL 34741 · 4079313336

Health inspection rating 2/5 · CMS overall 2/5· Fines (3y): $0

Most serious findings on record:

▲ Oct 14, 2021 (F-0686, Actual harm, one-off): The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.

Questions for the administrator:

☐ "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
☐ "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
☐ "How do you explain health changes and treatment options to residents and their families?"
☐ "If my family member is able to manage their own medications, would you allow it, and how is that decided?"
☐ "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
☐ "Who completes resident assessments here, and how do you check them for accuracy?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 106011 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)