Green Country Care Center

Name: Green Country Care Center
Address: 3601 North Columbia, Tulsa, OK, 74110, US
Telephone: 9184283600

3601 North Columbia, Tulsa, OK 74110 · Tulsa County · 114 certified beds · avg 77 residents/day · certified since Jan 1, 2003

Part of chain: PHOENIX HEALTHCARE (6 facilities, chain avg rating 2.7★)

2/5

Health inspection rating (on-site)

Serious findings on record

$8,281

Fines, last 3 years

4.70

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 2/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

Most serious findings (actual harm or immediate jeopardy)

▲ Immediate jeopardy, one-off · Mar 20, 2026 · F-0689 · triggered by a complaint

The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.

Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.

All citations in the current public record (27)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Mar 20, 2026	▲ J · Immediate jeopardy, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Mar 26, 2025	D · Potential for harm, one-off	The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations. · from a complaint
Nov 15, 2024	E · Potential for harm, repeated	The facility did not give residents important notices in a format and language they can understand — for example, translated documents or accessible formats for those with vision or hearing loss.
Nov 15, 2024	E · Potential for harm, repeated	The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care.
Nov 15, 2024	D · Potential for harm, one-off	The facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered.
Nov 15, 2024	D · Potential for harm, one-off	The facility did not enter each resident's assessment information into the required format and send it to the state within 7 days of completing the assessment, as the rules require.
Nov 15, 2024	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Nov 15, 2024	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · from a complaint
Nov 15, 2024	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Nov 15, 2024	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint
Sep 28, 2023	E · Potential for harm, repeated	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
Sep 28, 2023	E · Potential for harm, repeated	The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration.
Sep 28, 2023	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Sep 28, 2023	D · Potential for harm, one-off	The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care.
Sep 28, 2023	D · Potential for harm, one-off	The facility did not reassess a resident after a significant change in their condition, such as a sudden decline in health. A full new assessment is required when a resident's condition changes in a major way.
Sep 28, 2023	D · Potential for harm, one-off	The facility did not coordinate resident assessments with the state's pre-admission screening program for mental illness and intellectual disabilities, or failed to refer residents for the special services they need.
Sep 28, 2023	D · Potential for harm, one-off	The facility did not properly complete the required screening (called PASARR) that identifies whether a person entering a nursing home has a mental illness or intellectual disability and needs specialized services.
Sep 28, 2023	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Sep 28, 2023	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Sep 28, 2023	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Sep 28, 2023	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · from a complaint
Sep 28, 2023	D · Potential for harm, one-off	The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits.
Sep 2, 2022	E · Potential for harm, repeated	The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care.
Sep 2, 2022	D · Potential for harm, one-off	The facility did not reassess a resident after a significant change in their condition, such as a sudden decline in health. A full new assessment is required when a resident's condition changes in a major way.
Sep 2, 2022	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Sep 2, 2022	D · Potential for harm, one-off	The facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable.
Sep 2, 2022	D · Potential for harm, one-off	The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (12 → 8).

Year	Citations	Serious (G–L)	Worst severity that year
2022	5	0	E
2023	12	0	E
2024	8	0	E
2025	1	0	D
2026	1	1	J ▲

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

1 fine totaling $8,281.

Date	Type	Amount / length
Mar 20, 2026	Fine	$8,281

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Oklahoma avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.70	4.58	3.95	top 39% in Oklahoma; top 18% in the U.S.
Registered Nurse hours	0.15	0.41	0.69	bottom 2% in Oklahoma; bottom 1% in the U.S.
Weekend total nurse staffing	4.92	4.16	3.50	top 15% in Oklahoma; top 7% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.10	0.28	0.48	bottom 2% in Oklahoma; bottom 1% in the U.S.
Total nursing staff turnover (%)	33.3	55.5	45.8	top 5% in Oklahoma; top 20% in the U.S.
RN turnover (%)	0.0	53.6	42.9	—

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.69, RN 0.11, weekend 3.87. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 3/5 · long-stay residents: 3/5 · short-stay residents: —/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Cain, Larry	Individual	5% or Greater Direct Ownership Interest	—	09/29/2004
Phoenix Healthcare LLC	Organization	5% or Greater Direct Ownership Interest	—	09/29/2004
Cain, Larry	Individual	Individual Is an Owner, Partner or Trustee of Any ADP of the SNF	NOT APPLICABLE	10/08/2025
Cliff, Jerry	Individual	Operational/Managerial Control	NOT APPLICABLE	07/29/2024
Cliff, Jerry	Individual	ADP of the SNF	NOT APPLICABLE	07/23/2025
Floyd, Shanna	Individual	Operational/Managerial Control	NOT APPLICABLE	06/14/2010
Floyd, Shanna	Individual	ADP of the SNF	NOT APPLICABLE	06/14/2010
Forvis Mazars LLP	Organization	Operational/Managerial Control	NOT APPLICABLE	10/14/2004
Forvis Mazars LLP	Organization	ADP of the SNF	NOT APPLICABLE	07/23/2025
Harris, Robert	Individual	Operational/Managerial Control	NOT APPLICABLE	07/01/2016
Harris, Robert	Individual	ADP of the SNF	NOT APPLICABLE	07/23/2025
Jamison, Shlynda	Individual	Operational/Managerial Control	NOT APPLICABLE	05/12/2011
Midwest Land & Investment Company	Organization	ADP of the SNF	NOT APPLICABLE	11/01/2005
Phoenix Healthcare LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	09/29/2004
Phoenix Healthcare LLC	Organization	ADP of the SNF	NOT APPLICABLE	07/23/2025
Phoenix Rehab LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	09/29/2004
Young, Cathy	Individual	Operational/Managerial Control	NOT APPLICABLE	04/24/2009
Young, Cathy	Individual	ADP of the SNF	NOT APPLICABLE	04/24/2009

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"What percentage of your residents and staff are vaccinated against flu and pneumonia, and how do you offer the vaccines?"
"How do you communicate important notices to residents who speak another language or have trouble seeing or hearing?"
"How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
"Before any service that isn't covered by Medicare or Medicaid, how will you notify us and get our agreement?"
"How do you make sure resident assessments are completed and submitted to the state on time?"
"Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
"How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Saint Simeons Episcopal Home	2.9 mi	Tulsa, OK	★★★★☆	4/5
Oklahoma Memory Care Institute	5.8 mi	Tulsa, OK	★★☆☆☆	2/5
Trinity Woods, INC.	6.1 mi	Tulsa, OK	★★★★★	5/5
Emerald Care Center Tulsa	6.5 mi	Tulsa, OK	★☆☆☆☆	1/5
Gracewood Health & Rehab	7.0 mi	Tulsa, OK	★★☆☆☆	2/5	abuse
Tulsa Nursing Center	7.0 mi	Tulsa, OK	★★★★☆	3/5
Leisure Village Health Care Center	7.4 mi	Tulsa, OK	★☆☆☆☆	1/5
Baptist Village of Owasso	7.5 mi	Owasso, OK	★★★☆☆	3/5
Sequoyah Pointe Living Center	7.6 mi	Owasso, OK	★★★★☆	4/5
The Highlands at Owasso	7.6 mi	Owasso, OK	★★☆☆☆	2/5
Colonial Manor Nursing Home	8.1 mi	Tulsa, OK	★★★★☆	3/5
Southern Hills Rehabilitation Center	8.4 mi	Tulsa, OK	★★★☆☆	3/5

Compare this facility with the 3 closest →

All facilities in Tulsa →

Facility data as of CMS processing date 2026-08-01. CCN 375421.

The Care File

Visit checklist — Green Country Care Center

3601 North Columbia, Tulsa, OK 74110 · 9184283600

Health inspection rating 2/5 · CMS overall 2/5· Fines (3y): $8,281

Most serious findings on record:

▲ Mar 20, 2026 (F-0689, Immediate jeopardy, one-off): The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Questions for the administrator:

☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "What percentage of your residents and staff are vaccinated against flu and pneumonia, and how do you offer the vaccines?"
☐ "How do you communicate important notices to residents who speak another language or have trouble seeing or hearing?"
☐ "How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
☐ "Before any service that isn't covered by Medicare or Medicaid, how will you notify us and get our agreement?"
☐ "How do you make sure resident assessments are completed and submitted to the state on time?"
☐ "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
☐ "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 375421 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)