Southern Oaks Care Center
1401 4th Street, Pawnee, OK 74058 · Pawnee County · 82 certified beds · avg 54 residents/day · certified since Mar 1, 2000
Part of chain: PHOENIX HEALTHCARE (6 facilities, chain avg rating 2.7★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (15)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Mar 20, 2026 | D · Potential for harm, one-off | The facility did not provide required paperwork or notices about a resident's needs, their right to appeal a transfer or discharge, or the facility's bed-hold policy (how long a bed is saved during a hospital stay). |
| Mar 20, 2026 | D · Potential for harm, one-off | The facility did not enter each resident's assessment information into the required format and send it to the state within 7 days of completing the assessment, as the rules require. |
| Mar 20, 2026 | D · Potential for harm, one-off | The facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable. |
| Mar 20, 2026 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint |
| Mar 20, 2026 | D · Potential for harm, one-off | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. |
| Mar 20, 2026 | D · Potential for harm, one-off | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. |
| Mar 20, 2026 | D · Potential for harm, one-off | The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems. |
| Mar 20, 2026 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Sep 12, 2024 | E · Potential for harm, repeated | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. |
| Sep 12, 2024 | D · Potential for harm, one-off | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. |
| Aug 6, 2024 | D · Potential for harm, one-off | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint |
| Aug 6, 2024 | D · Potential for harm, one-off | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · from a complaint |
| Jul 18, 2023 | E · Potential for harm, repeated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Jul 18, 2023 | E · Potential for harm, repeated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Jul 18, 2023 | D · Potential for harm, one-off | The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care. |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (2 → 8).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 3 | 0 | E |
| 2024 | 4 | 0 | E |
| 2026 | 8 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Oklahoma avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.27 | 4.58 | 3.95 | bottom 34% in Oklahoma; top 30% in the U.S. |
| Registered Nurse hours | 0.43 | 0.41 | 0.69 | top 39% in Oklahoma; bottom 28% in the U.S. |
| Weekend total nurse staffing | 4.20 | 4.16 | 3.50 | top 46% in Oklahoma; top 18% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.42 | 0.28 | 0.48 | top 12% in Oklahoma; top 45% in the U.S. |
| Total nursing staff turnover (%) | 53.3 | 55.5 | 45.8 | top 44% in Oklahoma; bottom 29% in the U.S. |
| RN turnover (%) | 16.7 | 53.6 | 42.9 | top 8% in Oklahoma; top 9% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.44, RN 0.35, weekend 3.39. Staffing rating: 3/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 3/5 · long-stay residents: 3/5 · short-stay residents: 3/5
Who owns this facility
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Cain, Larry | Individual | 5% or Greater Direct Ownership Interest | — | 09/29/2004 |
| Phoenix Healthcare LLC | Organization | 5% or Greater Direct Ownership Interest | — | 09/29/2004 |
| Bambokile, Anderson | Individual | Operational/Managerial Control | NOT APPLICABLE | 09/16/2024 |
| Bambokile, Anderson | Individual | ADP of the SNF | NOT APPLICABLE | 08/04/2025 |
| Cain, Larry | Individual | Individual Is an Owner, Partner or Trustee of Any ADP of the SNF | NOT APPLICABLE | 09/19/2025 |
| Floyd, Shanna | Individual | Operational/Managerial Control | NOT APPLICABLE | 06/14/2010 |
| Floyd, Shanna | Individual | ADP of the SNF | NOT APPLICABLE | 06/14/2010 |
| Forvis Mazars LLP | Organization | Operational/Managerial Control | NOT APPLICABLE | 10/14/2004 |
| Forvis Mazars LLP | Organization | ADP of the SNF | NOT APPLICABLE | 07/31/2025 |
| Lade, Arvid | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/16/2022 |
| Lade, Arvid | Individual | ADP of the SNF | NOT APPLICABLE | 08/05/2025 |
| Midwest Land & Investment Company | Organization | ADP of the SNF | NOT APPLICABLE | 11/01/2005 |
| Phoenix Healthcare LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 09/29/2004 |
| Phoenix Healthcare LLC | Organization | ADP of the SNF | NOT APPLICABLE | 08/26/2025 |
| Phoenix Rehab LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 09/29/2004 |
| Thornton, Christina | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/21/2024 |
| Young, Cathy | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/24/2009 |
| Young, Cathy | Individual | ADP of the SNF | NOT APPLICABLE | 04/24/2009 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What written notices do we get before any transfer or discharge, and what is your bed-hold policy?"
- "How do you make sure resident assessments are completed and submitted to the state on time?"
- "What does the care plan for a brand-new resident cover in the first 48 hours, and who writes it?"
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
- "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
- "Does a pharmacist review every resident's medications and chart monthly, and how are their concerns acted on?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Fairfax Behavioral Health & Memory Care Community | 17.0 mi | Fairfax, OK | ★☆☆☆☆ | 2/5 | abuse |
| Cleveland Care and Rehab Center | 18.7 mi | Cleveland, OK | ★★★★☆ | 4/5 |
Compare this facility with the 2 closest →
Facility data as of CMS processing date 2026-08-01. CCN 375378.