Southern Hills Rehabilitation Center

Name: Southern Hills Rehabilitation Center
Address: 5170 South Vandalia, Tulsa, OK, 74135, US
Telephone: 9184963963

5170 South Vandalia, Tulsa, OK 74135 · Tulsa County · 106 certified beds · avg 78 residents/day · certified since Mar 1, 1994

3/5

Health inspection rating (on-site)

Serious findings on record

$15,766

Fines, last 3 years

4.49

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 3/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

Most serious findings (actual harm or immediate jeopardy)

▲ Immediate jeopardy, one-off · May 15, 2025 · F-0689 · triggered by a complaint

The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.

Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.

Corrected: Jun 13, 2025 (Deficient, Provider has date of correction)

All citations in the current public record (22)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jul 10, 2025	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint
Jul 10, 2025	D · Potential for harm, one-off	The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint
May 15, 2025	▲ J · Immediate jeopardy, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Nov 26, 2024	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Nov 26, 2024	D · Potential for harm, one-off	The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care.
Nov 1, 2023	F · Potential for harm, facility-wide	The facility did not conduct and document a facility-wide assessment of what staff, supplies, and resources it needs to care for its residents properly — during everyday operations, nights, weekends, and emergencies.
Nov 1, 2023	E · Potential for harm, repeated	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Nov 1, 2023	E · Potential for harm, repeated	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · from a complaint
Nov 1, 2023	E · Potential for harm, repeated	The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits.
Nov 1, 2023	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Nov 1, 2023	E · Potential for harm, repeated	The facility did not have a working program to monitor how antibiotics are used. Tracking antibiotic use helps make sure these drugs are given only when needed and remain effective.
Nov 1, 2023	E · Potential for harm, repeated	The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations.
Nov 1, 2023	D · Potential for harm, one-off	The facility did not protect residents from misuse of their belongings or money — this is called misappropriation, and it includes theft or improper use of a resident's property or funds. · from a complaint
Dec 16, 2021	E · Potential for harm, repeated	The facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered.
Dec 16, 2021	E · Potential for harm, repeated	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Dec 16, 2021	E · Potential for harm, repeated	The facility did not have enough nursing staff each day to meet every resident's needs, or did not have a licensed nurse in charge on each shift. Adequate staffing is one of the strongest predictors of good care.
Dec 16, 2021	E · Potential for harm, repeated	The facility did not have a registered nurse on duty at least 8 hours a day, or did not have a registered nurse serving full-time as director of nursing.
Dec 16, 2021	E · Potential for harm, repeated	The facility did not provide timely, quality laboratory tests to meet residents' needs.
Dec 16, 2021	E · Potential for harm, repeated	The facility did not provide each resident with a nourishing, tasty, well-balanced diet that meets their daily nutritional and special dietary needs.
Dec 16, 2021	E · Potential for harm, repeated	The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature.
Dec 16, 2021	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Dec 16, 2021	D · Potential for harm, one-off	The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (8 → 2).

Year	Citations	Serious (G–L)	Worst severity that year
2021	9	0	E
2023	8	0	F
2024	2	0	E
2025	3	1	J ▲

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

1 fine totaling $15,766.

Date	Type	Amount / length
May 15, 2025	Fine	$15,766

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Oklahoma avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.49	4.58	3.95	bottom 47% in Oklahoma; top 23% in the U.S.
Registered Nurse hours	0.23	0.41	0.69	bottom 15% in Oklahoma; bottom 4% in the U.S.
Weekend total nurse staffing	4.29	4.16	3.50	top 40% in Oklahoma; top 16% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.22	0.28	0.48	bottom 38% in Oklahoma; bottom 15% in the U.S.
Total nursing staff turnover (%)	84.8	55.5	45.8	bottom 2% in Oklahoma; bottom 2% in the U.S.
RN turnover (%)	90.0	53.6	42.9	bottom 6% in Oklahoma; bottom 2% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.85, RN 0.20, weekend 3.68. Staffing rating: 2/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 2/5 · long-stay residents: 1/5 · short-stay residents: 3/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
Baller, Lance	Individual	Indirect Ownership Interest	NOT APPLICABLE	12/01/2019
Selectis Health INC	Organization	5% or Greater Direct Ownership Interest	100%	12/01/2019
Baller, Lance	Individual	ADP of the SNF	NOT APPLICABLE	10/01/2015
Brown, Courtney	Individual	Operational/Managerial Control	NOT APPLICABLE	09/18/2023
Brown, Courtney	Individual	ADP of the SNF	NOT APPLICABLE	09/18/2023
Bryan, Vincent	Individual	Operational/Managerial Control	NOT APPLICABLE	12/01/2021
Bryan, Vincent	Individual	ADP of the SNF	NOT APPLICABLE	12/01/2021
Day, Sarah	Individual	Managing Control - Governing Body	NOT APPLICABLE	11/01/2023
Day, Sarah	Individual	Operational/Managerial Control	NOT APPLICABLE	07/26/2021
Day, Sarah	Individual	ADP of the SNF	NOT APPLICABLE	07/26/2021
Desmond, Adam	Individual	Managing Control - Governing Body	NOT APPLICABLE	11/01/2023
Desmond, Adam	Individual	Operational/Managerial Control	NOT APPLICABLE	11/01/2023
Desmond, Adam	Individual	ADP of the SNF	NOT APPLICABLE	11/01/2023
Eckhart, Krystal	Individual	Managing Control - Governing Body	NOT APPLICABLE	11/01/2023
Eckhart, Krystal	Individual	Operational/Managerial Control	NOT APPLICABLE	12/14/2020
Eckhart, Krystal	Individual	ADP of the SNF	NOT APPLICABLE	12/14/2020
Furstenberg, David	Individual	Individual Is an Owner, Partner or Trustee of Any ADP of the SNF	NOT APPLICABLE	12/24/2025
Hahner, Michelle	Individual	Operational/Managerial Control	NOT APPLICABLE	02/13/2023
Hahner, Michelle	Individual	ADP of the SNF	NOT APPLICABLE	02/13/2023
Jones, Naomi	Individual	Operational/Managerial Control	NOT APPLICABLE	03/10/2025

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
"If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
"How do you decide you have enough staff and resources for your resident population, including nights and weekends?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Tulsa Center for Rehabilitation and Healthcare	1.3 mi	Tulsa, OK	★★☆☆☆	4/5
Montereau, INC.	1.7 mi	Tulsa, OK	★★★☆☆	3/5
Gracewood Health & Rehab	1.9 mi	Tulsa, OK	★★☆☆☆	2/5	abuse
The Villages at Southern Hills	2.0 mi	Tulsa, OK	★★★★★	5/5
Trinity Woods, INC.	2.2 mi	Tulsa, OK	★★★★★	5/5
Colonial Manor Nursing Home	2.4 mi	Tulsa, OK	★★★★☆	3/5
Ambassador Manor Nursing Center	2.5 mi	Tulsa, OK	★★☆☆☆	2/5
Oklahoma Memory Care Institute	2.6 mi	Tulsa, OK	★★☆☆☆	2/5
The Cottage Extended Care	3.2 mi	Tulsa, OK	★★★☆☆	4/5
Emerald Care Center Tulsa	3.5 mi	Tulsa, OK	★☆☆☆☆	1/5
Zarrow Pointe	3.5 mi	Tulsa, OK	★★★★★	4/5
University Village Retirement Community	3.8 mi	Tulsa, OK	★★★★☆	3/5

Compare this facility with the 3 closest →

All facilities in Tulsa →

Facility data as of CMS processing date 2026-08-01. CCN 375172.

The Care File

Visit checklist — Southern Hills Rehabilitation Center

5170 South Vandalia, Tulsa, OK 74135 · 9184963963

Health inspection rating 3/5 · CMS overall 3/5· Fines (3y): $15,766

Most serious findings on record:

▲ May 15, 2025 (F-0689, Immediate jeopardy, one-off): The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Questions for the administrator:

☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
☐ "If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
☐ "How do you decide you have enough staff and resources for your resident population, including nights and weekends?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 375172 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)