The Highlands at Owasso

How to file a complaint about care →

2 fines totaling $23,179.

Every penalty CMS publishes for this facility in the 3-year window is listed —none excluded. The count and the dollar total come from two different CMS datasets and agree for this facility. Penalties older than the window are dropped by CMS before publication, not by us.

What these staffing numbers mean →

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.10, RN 0.16, weekend 3.29.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.10 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 2/5.

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Individual

All 4 owning or managing parties CMS has on file are shown — none excluded.

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

• "What systems do you use to prevent medication errors, and what happens when one occurs?"
• "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
• "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
• "Can you show me how medications are stored and secured on the units, including controlled drugs?"
• "How do residents get dental care here — is there a dentist who visits, and how are appointments arranged?"
• "How many hours a day is a registered nurse physically in the building, including weekends?"
• "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
• "Before any service that isn't covered by Medicare or Medicaid, how will you notify us and get our agreement?"

Also worth asking anywhere

• "Your weekend nurse staffing is reported below the Oklahoma midpoint — how does the weekend schedule differ from a weekday?"
• "Can I see the plan of correction for the findings in your most recent state inspection?"
• "CMS reports 77% total nursing staff turnover here — who on the care team has been with you longest?"
• "Can I visit again unannounced, at a mealtime or on a weekend?"

Compare this facility with the 3 closest →

Other facilities in the same county

CMS records place this facility in Tulsa, OK — 33 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.

• The Villages at Southern Hills — Tulsa, OK · overall 5/5
• Tulsa Center for Rehabilitation and Healthcare — Tulsa, OK · overall 2/5
• University Village Retirement Community — Tulsa, OK · overall 4/5
• Village Health Care Center — Broken Arrow, OK · overall 1/5
• Zarrow Pointe — Tulsa, OK · overall 5/5
• Ambassador Manor Nursing Center — Tulsa, OK · overall 2/5

Listed by facility name — not a ranking. Homes already in the table above are not repeated here.

All facilities in Owasso →