How to file a complaint about care →
No fines or payment denials in the published 3-year window.
330 Broadway East, Cuyahoga Falls, OH 44221 (opens Google Maps) · Summit County · (330) 945-9797· 108 certified beds · avg 74 residents/day · certified since Jul 12, 2001 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: VRC MANAGEMENT (5 facilities, chain avg rating 4.8★)
New to these records? How to read an inspection report →
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5 · how star ratings work →
⚠ The most recent standard health inspection was more than 2 years ago — conditions may have changed.
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
▲ Actual harm, isolated · Mar 20, 2023 · F-0686
The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
Why it matters: Bedsores are painful, can become deeply infected, and in serious cases can be life-threatening.
Severity (G): Actual harm was cited, below immediate jeopardy. The scope was isolated: limited residents, staff, or locations were affected. Scope describes the extent of the deficiency, not whether it happened on previous inspections.
Corrected: Apr 8, 2023 (Deficient, Provider has date of correction)
Showing the latest 3 of 15 inspection findings. Open the full record below to read every finding.
The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · from a complaint F-0755
The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint F-0550
The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. F-0558
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| May 2, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · from a complaint · F-0755 |
| Dec 18, 2024 | D · Potential for more than minimal harm, isolated | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint · F-0550 |
| Dec 14, 2023 | D · Potential for more than minimal harm, isolated | The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. · F-0558 |
| Dec 14, 2023 | D · Potential for more than minimal harm, isolated | The facility did not honor residents' right to make their own choices about their daily lives, such as when to wake up, what to eat, or how to spend their time. · F-0561 |
| Dec 14, 2023 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| Dec 14, 2023 | D · Potential for more than minimal harm, isolated | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · F-0657 |
| Dec 14, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. · F-0690 |
| Dec 14, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695 |
| Dec 14, 2023 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Mar 20, 2023 | ▲ G · Actual harm, isolated | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · F-0686 |
| Mar 20, 2023 | E · Potential for more than minimal harm, pattern | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Mar 20, 2023 | D · Potential for more than minimal harm, isolated | The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care. · F-0578 |
| Mar 20, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. · F-0690 |
| Mar 20, 2023 | D · Potential for more than minimal harm, isolated | The facility did not make sure its nurses and nurse aides had the skills and training needed to properly care for every resident. · F-0726 |
| Mar 20, 2023 | D · Potential for more than minimal harm, isolated | The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. · F-0759 |
Citations from standard inspections stayed about the same across the last two inspection cycles (6 → 7).
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 13 | 1 | G ▲ |
| 2024 | 1 | 0 | D |
| 2025 | 1 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
How to file a complaint about care →
No fines or payment denials in the published 3-year window.
What these staffing numbers mean →
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Ohio avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.57 | 3.45 | 3.95 | top 32% in Ohio; bottom 40% in the U.S. |
| Registered Nurse hours | 0.66 | 0.60 | 0.69 | top 29% in Ohio; top 40% in the U.S. |
| Weekend total nurse staffing | 3.13 | 3.07 | 3.50 | top 35% in Ohio; bottom 38% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.44 | 0.42 | 0.48 | top 36% in Ohio; top 41% in the U.S. |
| Total nursing staff turnover (%) | 50.6 | 48.7 | 45.8 | bottom 45% in Ohio; bottom 35% in the U.S. |
| RN turnover (%) | 41.7 | 43.9 | 42.9 | top 45% in Ohio; top 50% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.99, RN 0.74, weekend 3.51.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.99 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 3/5.
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Falls Village Skilled Nursing & Rehabilitation. CMS inspection and staffing records do not tell us what this home will charge you.
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Understand who pays for care · How we handle price evidence · Report an incorrect price
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Francus, Michael | Individual | Direct Ownership Interest | NOT APPLICABLE | 04/03/2001 |
| Joseph B. Francus Revocable Trust | Organization | 5% or Greater Direct Ownership Interest | 32% | 10/28/2004 |
| Kraus, Andrea | Individual | Direct Ownership Interest | NOT APPLICABLE | 03/09/2012 |
| Davisson, Danielle | Individual | Operational/Managerial Control | NOT APPLICABLE | 12/13/2023 |
| Davisson, Danielle | Individual | ADP of the SNF | NOT APPLICABLE | 01/27/2025 |
| Francus, Michael | Individual | Corporate Officer | NOT APPLICABLE | 01/01/2007 |
| Francus, Michael | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2007 |
| Francus, Michael | Individual | ADP of the SNF | NOT APPLICABLE | 11/17/2022 |
| VRC Management, INC. | Organization | Operational/Managerial Control | NOT APPLICABLE | 01/01/2007 |
All 9 owning or managing parties CMS has on file are shown — none excluded.
CMS lists this facility under the chain VRC Management — 5 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
Listed by state, then facility name — not a ranking.
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Altercare of Cuyahoga Falls Ctr for Rehab & Nursin | 1.0 mi | Cuyahoga Falls, OH | ★☆☆☆☆ | 2/5 | |
| Tallmadge Health & Rehab Center | 1.7 mi | Tallmadge, OH | ★☆☆☆☆ | 1/5 | |
| Heather Knoll Retirement Village | 2.0 mi | Tallmadge, OH | ★★★★★ | 5/5 | |
| Continuing Healthcare of Cuyahoga Falls | 2.1 mi | Cuyahoga Falls, OH | —/5 | SFF | |
| Bath Creek Estates | 2.6 mi | Cuyahoga Falls, OH | ★★★★☆ | 4/5 | |
| The Pavilion at Stow for Nursing and Rehabilitatio | 2.8 mi | Stow, OH | ★★☆☆☆ | 3/5 | |
| The Pinnacle Rehabilitation and Nursing Center | 3.0 mi | Tallmadge, OH | ★★★★★ | 5/5 | |
| Divine Rehabilitation and Nursing at Canal Pointe | 3.1 mi | Akron, OH | ★★☆☆☆ | 1/5 | |
| Hickory Ridge Nursing & Rehabilitation Center | 3.5 mi | Akron, OH | ★★★☆☆ | 3/5 | |
| The Colony Healthcare Center | 4.0 mi | Tallmadge, OH | ★★★☆☆ | 2/5 | |
| The Merriman | 4.0 mi | Akron, OH | ★☆☆☆☆ | 1/5 | abuse |
| Arbors at Stow | 4.3 mi | Stow, OH | ★★☆☆☆ | 1/5 | abuse |
Compare this facility with the 3 closest →
CMS records place this facility in Summit, OH — 43 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 366222.
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