Altercare of Cuyahoga Falls Ctr for Rehab & Nursin

Name: Altercare of Cuyahoga Falls Ctr for Rehab & Nursin
Address: 2728 BAILEY RD, Cuyahoga Falls, OH, 44221, US
Telephone: 3309294231

2728 Bailey Rd, Cuyahoga Falls, OH 44221 · Summit County · 91 certified beds · avg 66 residents/day · certified since Feb 9, 1973

Part of chain: ALTERCARE (22 facilities, chain avg rating 3.3★)

2/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.29

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 1/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (33)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jun 12, 2025	E · Potential for harm, repeated	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · from a complaint
Jun 12, 2025	E · Potential for harm, repeated	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Jun 12, 2025	E · Potential for harm, repeated	The facility did not have enough nursing staff each day to meet every resident's needs, or did not have a licensed nurse in charge on each shift. Adequate staffing is one of the strongest predictors of good care. · from a complaint
Jun 12, 2025	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint
Jun 12, 2025	E · Potential for harm, repeated	The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations. · from a complaint
Jun 12, 2025	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint
Jun 12, 2025	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation.
Jun 12, 2025	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · from a complaint
Jun 12, 2025	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · from a complaint
Jun 12, 2025	D · Potential for harm, one-off	The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline. · from a complaint
Jun 12, 2025	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Jun 12, 2025	D · Potential for harm, one-off	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. · from a complaint
Jun 12, 2025	D · Potential for harm, one-off	The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. · from a complaint
Jun 12, 2025	D · Potential for harm, one-off	The facility did not provide safe and appropriate pain management for a resident who needed it. · from a complaint
Jun 12, 2025	D · Potential for harm, one-off	The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail.
Jun 12, 2025	D · Potential for harm, one-off	The facility did not provide care that took into account residents' past trauma or their cultural backgrounds. Care is supposed to be sensitive to what residents have lived through and where they come from.
Jun 12, 2025	D · Potential for harm, one-off	The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. · from a complaint
Jun 12, 2025	D · Potential for harm, one-off	The facility did not prepare and serve food in a form that meets each resident's individual needs — for example, chopped, pureed, or softened food for residents with chewing or swallowing problems. · from a complaint
Jun 12, 2025	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint
Jul 23, 2024	E · Potential for harm, repeated	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Jul 23, 2024	D · Potential for harm, one-off	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. · from a complaint
Apr 19, 2024	D · Potential for harm, one-off	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · from a complaint
Apr 19, 2024	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · from a complaint
Apr 19, 2024	D · Potential for harm, one-off	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. · from a complaint
Apr 19, 2024	D · Potential for harm, one-off	The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. · from a complaint
Dec 28, 2023	D · Potential for harm, one-off	The facility did not properly prepare residents for a safe transfer or discharge. Before a resident leaves, the facility must get them ready and make sure the move is safe and orderly. · from a complaint
Dec 2, 2022	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Dec 2, 2022	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Dec 2, 2022	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Dec 2, 2022	D · Potential for harm, one-off	The facility did not provide special eating equipment and utensils — like adaptive cups or easy-grip silverware — for residents who need them, along with appropriate help at meals.
Oct 10, 2019	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Oct 10, 2019	E · Potential for harm, repeated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Oct 10, 2019	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (4 → 19).

Year	Citations	Worst severity that year
2019	3	F
2022	4	D
2023	1	D
2024	6	E
2025	19	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Ohio avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.29	3.45	3.95	bottom 48% in Ohio; bottom 26% in the U.S.
Registered Nurse hours	0.59	0.60	0.69	top 42% in Ohio; top 50% in the U.S.
Weekend total nurse staffing	2.97	3.07	3.50	top 47% in Ohio; bottom 30% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.43	0.42	0.48	top 39% in Ohio; top 43% in the U.S.
Total nursing staff turnover (%)	74.1	48.7	45.8	bottom 3% in Ohio; bottom 4% in the U.S.
RN turnover (%)	57.1	43.9	42.9	bottom 28% in Ohio; bottom 26% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.90, RN 0.70, weekend 3.53. Staffing rating: 1/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: 4/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Gerald F Schroer Dynasty Tr Ua 12312009 Fbo Andrew M Schroer	Organization	5% or Greater Indirect Ownership Interest	—	12/15/2015
Gerald F Schroer Dynasty Tr Ua 12312009 Fbo Gerald F Schroer Jr	Organization	5% or Greater Indirect Ownership Interest	—	12/15/2015
Gerald F Schroer Dynasty Tr Ua 12312009 Fbo Matthew Schroer	Organization	5% or Greater Indirect Ownership Interest	—	12/15/2015
Gerald F Schroer Dynasty Tr Ua 12312009 Margaret S Goodman	Organization	5% or Greater Indirect Ownership Interest	—	12/15/2015
Susanne Schroer Dynasty Trust U/A	Organization	5% or Greater Indirect Ownership Interest	—	12/31/2009
The Schroer Group, INC.	Organization	5% or Greater Indirect Ownership Interest	—	09/01/2007
TSG Nursing Centers, INC	Organization	5% or Greater Direct Ownership Interest	100%	09/01/2007
Altercare of Ohio, INC	Organization	Operational/Managerial Control	NOT APPLICABLE	09/01/2007
Film, George	Individual	Corporate Officer	NOT APPLICABLE	08/01/2018
Goodman, John	Individual	Corporate Officer	NOT APPLICABLE	09/01/2007
Johnson, Kathy	Individual	Corporate Officer	NOT APPLICABLE	01/01/2010
Mock, Douglas	Individual	W-2 Managing Employee	NOT APPLICABLE	09/20/2021
Mock, Douglas	Individual	Corporate Officer	NOT APPLICABLE	09/20/2021
Nutter, Orian	Individual	Corporate Officer	NOT APPLICABLE	10/01/2021
Powell, Leslie	Individual	W-2 Managing Employee	NOT APPLICABLE	12/15/2015
Powell, Leslie	Individual	Corporate Officer	NOT APPLICABLE	12/15/2015

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"What is your nurse and aide staffing ratio on each shift, including nights and weekends?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"What percentage of your residents and staff are vaccinated against flu and pneumonia, and how do you offer the vaccines?"
"Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
"When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
"Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Falls Village Skilled Nursing & Rehabilitation	1.0 mi	Cuyahoga Falls, OH	★★★★★	4/5
Continuing Healthcare of Cuyahoga Falls	1.4 mi	Cuyahoga Falls, OH		—/5	SFF
The Pavilion at Stow for Nursing and Rehabilitatio	2.0 mi	Stow, OH	★★☆☆☆	3/5
Bath Creek Estates	2.1 mi	Cuyahoga Falls, OH	★★★★☆	4/5
Tallmadge Health & Rehab Center	2.5 mi	Tallmadge, OH	★☆☆☆☆	1/5
Heather Knoll Retirement Village	2.5 mi	Tallmadge, OH	★★★★★	5/5
Wayside Farm INC	3.8 mi	Peninsula, OH	★★☆☆☆	2/5
Seasons Nursing and Rehab	3.8 mi	Stow, OH	★★★☆☆	2/5
Arbors at Stow	3.9 mi	Stow, OH	★★☆☆☆	1/5	abuse
The Pinnacle Rehabilitation and Nursing Center	3.9 mi	Tallmadge, OH	★★★★★	5/5
Divine Rehabilitation and Nursing at Canal Pointe	3.9 mi	Akron, OH	★★☆☆☆	1/5
Hickory Ridge Nursing & Rehabilitation Center	4.2 mi	Akron, OH	★★★☆☆	3/5

Compare this facility with the 3 closest →

All facilities in Cuyahoga Falls →

Facility data as of CMS processing date 2026-08-01. CCN 365287.

The Care File

Visit checklist — Altercare of Cuyahoga Falls Ctr for Rehab & Nursin

2728 Bailey Rd, Cuyahoga Falls, OH 44221 · 3309294231

Health inspection rating 2/5 · CMS overall 1/5· Fines (3y): $0

Questions for the administrator:

☐ "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "What is your nurse and aide staffing ratio on each shift, including nights and weekends?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "What percentage of your residents and staff are vaccinated against flu and pneumonia, and how do you offer the vaccines?"
☐ "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
☐ "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
☐ "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 365287 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)