Emerald Care Center Claremore

Name: Emerald Care Center Claremore
Address: 2800 NORTH HICKORY STREET, Claremore, OK, 74017, US
Telephone: 9183414365

2800 North Hickory Street, Claremore, OK 74017 · Rogers County · 129 certified beds · avg 104 residents/day · certified since Dec 22, 2005

Part of chain: EMERALD HEALTHCARE (14 facilities, chain avg rating 1.3★)

2/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

4.37

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 2/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (49)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jul 2, 2026	E · Potential for harm, repeated	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · from a complaint
Jul 2, 2026	E · Potential for harm, repeated	The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. · from a complaint
Dec 18, 2025	F · Potential for harm, facility-wide	The facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician.
Dec 18, 2025	E · Potential for harm, repeated	The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature.
Dec 18, 2025	D · Potential for harm, one-off	The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care.
Dec 18, 2025	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation.
Dec 18, 2025	D · Potential for harm, one-off	The facility did not observe each nurse aide's job performance or provide regular training as required.
Dec 18, 2025	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Dec 18, 2025	D · Potential for harm, one-off	The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems.
Nov 27, 2024	E · Potential for harm, repeated	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint
Nov 27, 2024	D · Potential for harm, one-off	The facility used physical restraints — devices that limit a resident's movement — when they weren't needed for medical treatment. · from a complaint
Nov 27, 2024	D · Potential for harm, one-off	The facility gave residents unnecessary mind-altering (psychotropic) medications, or used drugs in a way that restrained residents by dulling their ability to think, move, or function. · from a complaint
Nov 27, 2024	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint
Nov 27, 2024	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint
Nov 27, 2024	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint
Oct 16, 2024	D · Potential for harm, one-off	The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · from a complaint
Oct 16, 2024	D · Potential for harm, one-off	The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint
Oct 16, 2024	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Oct 16, 2024	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · from a complaint
May 17, 2024	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
May 17, 2024	E · Potential for harm, repeated	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
May 17, 2024	E · Potential for harm, repeated	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
May 17, 2024	E · Potential for harm, repeated	The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration.
May 17, 2024	E · Potential for harm, repeated	The facility admitted a resident without a doctor's order, or did not make sure each resident stayed under a doctor's ongoing care.
May 17, 2024	E · Potential for harm, repeated	The facility did not have enough nursing staff each day to meet every resident's needs, or did not have a licensed nurse in charge on each shift. Adequate staffing is one of the strongest predictors of good care.
May 17, 2024	E · Potential for harm, repeated	The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits.
May 17, 2024	E · Potential for harm, repeated	The facility did not provide routine dental care and 24-hour emergency dental care for residents.
May 17, 2024	E · Potential for harm, repeated	The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature.
May 17, 2024	E · Potential for harm, repeated	The facility did not maintain an effective pest control program to prevent or deal with mice, insects, or other pests.
May 17, 2024	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
May 17, 2024	D · Potential for harm, one-off	The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate.
May 17, 2024	D · Potential for harm, one-off	The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care.
May 17, 2024	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
May 17, 2024	D · Potential for harm, one-off	The facility did not help a resident get vision and hearing services — such as eye exams, glasses, hearing tests, or hearing aids.
May 17, 2024	D · Potential for harm, one-off	The facility did not prepare and serve food in a form that meets each resident's individual needs — for example, chopped, pureed, or softened food for residents with chewing or swallowing problems.
May 17, 2024	D · Potential for harm, one-off	The facility did not dispose of garbage and refuse properly.
May 1, 2024	E · Potential for harm, repeated	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · from a complaint
May 1, 2024	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · from a complaint
May 1, 2024	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint
Apr 4, 2023	E · Potential for harm, repeated	The facility did not have enough nursing staff each day to meet every resident's needs, or did not have a licensed nurse in charge on each shift. Adequate staffing is one of the strongest predictors of good care.
Apr 4, 2023	E · Potential for harm, repeated	The facility did not properly inform residents or their representatives about arbitration agreements — contracts that give up the right to sue in court — including their right to refuse to sign.
Apr 4, 2023	E · Potential for harm, repeated	The facility did not provide a neutral and fair arbitration process. Arbitration is a way of settling disputes outside of court, and if it's used, the facility must agree with the resident on a neutral arbitrator and a convenient location.
Apr 4, 2023	E · Potential for harm, repeated	The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations.
Apr 4, 2023	E · Potential for harm, repeated	The facility did not educate residents and staff about COVID-19 vaccination, offer the vaccine to those eligible after that education, or properly document everyone's vaccination status.
Apr 4, 2023	D · Potential for harm, one-off	The facility did not reassess a resident after a significant change in their condition, such as a sudden decline in health. A full new assessment is required when a resident's condition changes in a major way.
Apr 4, 2023	D · Potential for harm, one-off	The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail.
Apr 4, 2023	D · Potential for harm, one-off	The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day.
Apr 4, 2023	D · Potential for harm, one-off	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.
Apr 4, 2023	D · Potential for harm, one-off	The facility did not provide timely, approved x-ray services or have an agreement with an approved provider to supply them.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (17 → 7).

Year	Citations	Worst severity that year
2023	10	E
2024	30	F
2025	7	F
2026	2	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Oklahoma avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.37	4.58	3.95	bottom 39% in Oklahoma; top 27% in the U.S.
Registered Nurse hours	0.29	0.41	0.69	bottom 29% in Oklahoma; bottom 9% in the U.S.
Weekend total nurse staffing	4.21	4.16	3.50	top 46% in Oklahoma; top 17% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.16	0.28	0.48	bottom 15% in Oklahoma; bottom 6% in the U.S.
Total nursing staff turnover (%)	56.2	55.5	45.8	bottom 49% in Oklahoma; bottom 23% in the U.S.
RN turnover (%)	57.1	53.6	42.9	bottom 48% in Oklahoma; bottom 26% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.43, RN 0.23, weekend 3.30. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 2/5 · long-stay residents: 2/5 · short-stay residents: 2/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
David CM Fistel LLC	Organization	5% or Greater Indirect Ownership Interest	25%	03/17/2017
Ehc Claremore Operations LLC	Organization	5% or Greater Direct Ownership Interest	100%	06/04/2018
JW Oklahoma Holdings LLC	Organization	5% or Greater Indirect Ownership Interest	18%	06/04/2018
Ycok Holdings LLC	Organization	5% or Greater Indirect Ownership Interest	19%	06/04/2018
Chafetz, Yisroel	Individual	ADP of the SNF	NOT APPLICABLE	03/17/2017
David CM Fistel LLC	Organization	ADP of the SNF	NOT APPLICABLE	03/17/2017
Donnelly, Andrew	Individual	Operational/Managerial Control	NOT APPLICABLE	11/01/2018
Donnelly, Andrew	Individual	ADP of the SNF	NOT APPLICABLE	01/18/2018
Fleischmann, David	Individual	Operational/Managerial Control	NOT APPLICABLE	01/17/2022
Fleischmann, David	Individual	ADP of the SNF	NOT APPLICABLE	01/17/2022
Gopin, Brian	Individual	Operational/Managerial Control	NOT APPLICABLE	04/15/2019
Gopin, Brian	Individual	ADP of the SNF	NOT APPLICABLE	04/15/2019
JW Oklahoma Holdings LLC	Organization	ADP of the SNF	NOT APPLICABLE	08/01/2018
Limestone Fiscal Services LLC	Organization	ADP of the SNF	NOT APPLICABLE	03/17/2017
Lme Family Holdings LLC	Organization	ADP of the SNF	NOT APPLICABLE	08/01/2018
Miner, Laqueta	Individual	ADP of the SNF	NOT APPLICABLE	09/19/2022
Pierce, Janie	Individual	ADP of the SNF	NOT APPLICABLE	07/01/2025
Smith, Melissa	Individual	ADP of the SNF	NOT APPLICABLE	03/17/2017
Vanbrunt, Amy	Individual	ADP of the SNF	NOT APPLICABLE	08/11/2024
VNB New York LLC	Organization	ADP of the SNF	NOT APPLICABLE	07/13/2023

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
"What systems do you use to prevent medication errors, and what happens when one occurs?"
"Who reviews your menus, and can I see this week's menu and join my family member for a meal?"
"Could I join residents for a meal to see the food quality and temperature for myself?"
"How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
"When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
"How often do you evaluate your nurse aides and what ongoing training do they receive?"
"How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Memory Care Center at Emerald	0.1 mi	Claremore, OK	★☆☆☆☆	1/5	abuse
Claremore Skilled Nursing and Therapy	1.6 mi	Claremore, OK	★★★☆☆	3/5
Rolling Hills Care Center	12.4 mi	Catoosa, OK	★★★★☆	4/5
Baptist Village of Owasso	13.0 mi	Owasso, OK	★★★☆☆	3/5
North County Center for Nursing and Rehabilitation	13.1 mi	Collinsville, OK	★★☆☆☆	2/5
Sequoyah Pointe Living Center	13.3 mi	Owasso, OK	★★★★☆	4/5
The Highlands at Owasso	13.3 mi	Owasso, OK	★★☆☆☆	2/5
Lane Nursing & Ventilator Care	13.8 mi	Inola, OK	★☆☆☆☆	2/5
Shady Rest Care Center	16.9 mi	Pryor, OK	★★☆☆☆	2/5
Tulsa Nursing Center	18.6 mi	Tulsa, OK	★★★★☆	3/5
Meadowbrook Nursing Center	18.7 mi	Chouteau, OK	★★☆☆☆	1/5
Colonial Terrace Care Center	19.4 mi	Pryor, OK	★★★☆☆	4/5

Compare this facility with the 3 closest →

All facilities in Claremore →

Facility data as of CMS processing date 2026-08-01. CCN 375499.

The Care File

Visit checklist — Emerald Care Center Claremore

2800 North Hickory Street, Claremore, OK 74017 · 9183414365

Health inspection rating 2/5 · CMS overall 2/5· Fines (3y): $0

Questions for the administrator:

☐ "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
☐ "What systems do you use to prevent medication errors, and what happens when one occurs?"
☐ "Who reviews your menus, and can I see this week's menu and join my family member for a meal?"
☐ "Could I join residents for a meal to see the food quality and temperature for myself?"
☐ "How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
☐ "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
☐ "How often do you evaluate your nurse aides and what ongoing training do they receive?"
☐ "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 375499 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)