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Cypress Glen Retirement Community
1000 Hickory Street, Greenville, NC 27858 (opens Google Maps) · Pitt County · (252) 830-0036· 6 certified beds · avg 3 residents/day · certified since Jan 10, 2002 · Medicare only — not Medicaid certified
Certified for Medicare only. Medicare pays for short rehabilitation stays, not for long-term care — and this facility cannot bill Medicaid, which is what most families rely on for a long stay. Ask what a long-term stay here would cost and how it would be paid for. Who pays for nursing home care →
Part of chain: LIFE CARE SERVICES (43 facilities, chain avg rating 4.1★)
5/5
Health inspection rating (on-site)
inspected Aug 14, 2025
0
Serious findings on record
$0
Fines, last 3 years
8.19
Nurse hours/resident/day (adjusted)
Every record stays on this page.
What health inspectors found (on-site government inspections — the most independent evidence available)
New to these records? How to read an inspection report →
Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Inspection findings in the public record
1 inspection finding in the public record
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Sep 19, 2024 | E · Potential for more than minimal harm, pattern | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · F-0641 |
Inspection trend by year
All citationsSerious citations (G–L)
2024
All citations: 1
Serious citations (G–L): 0
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2024 | 1 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
Nurse staffing (from payroll records, adjusted for how much care residents need)
What these staffing numbers mean →
This facilityNorth Carolina averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 8.19
North Carolina average: 4.01
U.S. average: 3.95
Registered Nurse hours
This facility: 1.62
North Carolina average: 0.64
U.S. average: 0.69
Weekend total nurse staffing
This facility: 7.10
North Carolina average: 3.56
U.S. average: 3.50
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | North Carolina avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 8.19 | 4.01 | 3.95 | top 2% in North Carolina; top 1% in the U.S. |
| Registered Nurse hours | 1.62 | 0.64 | 0.69 | top 4% in North Carolina; top 4% in the U.S. |
| Weekend total nurse staffing | 7.10 | 3.56 | 3.50 | top 2% in North Carolina; top 1% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.60 | 0.41 | 0.48 | top 15% in North Carolina; top 23% in the U.S. |
| Total nursing staff turnover (%) | — | 49.0 | 45.8 | — |
| RN turnover (%) | — | 45.7 | 42.9 | — |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 7.29, RN 1.44, weekend 6.32.Comparing with Medicare Care Compare? Care Compare shows the raw figure (7.29 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 5/5.
Quality measures: assessments & claims
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 5/5 · long-stay residents: —/5 · short-stay residents: 5/5
Costs & payment
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Cypress Glen Retirement Community. CMS inspection and staffing records do not tell us what this home will charge you.
Calculate a stay from a quote you receive
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Before you compare prices
- Request the room type, effective date and itemized daily rate in writing.
- Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
- Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.
Understand who pays for care · How we handle price evidence · Report an incorrect price
Who owns this facility
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| The United Methodist Retirement Homes, Incorporated | Organization | 5% or Greater Direct Ownership Interest | 100% | 10/01/2013 |
| Davison, John | Individual | Corporate Director | NOT APPLICABLE | 01/01/2026 |
| Dobson, Stacy | Individual | Corporate Officer | NOT APPLICABLE | 07/10/2006 |
| Erickson, Jonathan | Individual | Corporate Director | NOT APPLICABLE | 11/01/2006 |
| Erickson, Jonathan | Individual | Corporate Officer | NOT APPLICABLE | 11/01/2006 |
| Evans, Spence | Individual | Corporate Director | NOT APPLICABLE | 01/01/2026 |
| Gonzalez Rodriguez, Gerardo | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/01/2023 |
| Gonzalez Rodriguez, Gerardo | Individual | ADP of the SNF | NOT APPLICABLE | 03/26/2025 |
| Harriss, William | Individual | Corporate Director | NOT APPLICABLE | 11/07/2019 |
| Harriss, William | Individual | Corporate Officer | NOT APPLICABLE | 11/03/2022 |
| Hayes, Terry | Individual | Operational/Managerial Control | NOT APPLICABLE | 12/17/2022 |
| Hayes, Terry | Individual | ADP of the SNF | NOT APPLICABLE | 01/02/2026 |
| Lee, Woo | Individual | Corporate Director | NOT APPLICABLE | 12/31/2018 |
| Life Care Services LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 01/01/2000 |
| Life Care Services LLC | Organization | ADP of the SNF | NOT APPLICABLE | 04/16/2025 |
| Little, Nancy | Individual | Corporate Director | NOT APPLICABLE | 02/23/2023 |
| Martin, James | Individual | Corporate Director | NOT APPLICABLE | 02/23/2023 |
| Parker, Mack | Individual | Corporate Director | NOT APPLICABLE | 11/03/2022 |
| Parker, Mack | Individual | Corporate Officer | NOT APPLICABLE | 10/30/2025 |
| Patterson, Gaynelle | Individual | Corporate Director | NOT APPLICABLE | 01/01/2026 |
Showing 20 of 28 parties CMS has on file for this facility; 8 are not displayed. The full list is in the CMS Ownership dataset.
Other facilities in the same chain
CMS lists this facility under the chain Life Care Services — 43 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
- The Cedars of Chapel Hill — Chapel Hill, NC · overall 4/5
- The Rosewood Health Center — Raleigh, NC · overall 5/5
- The Stewart Health Center — Charlotte, NC · overall 2/5
- Wesley Pines Retirement Community — Lumberton, NC · overall 4/5
- Whitestone a Masonic and Eastern Star Community — Greensboro, NC · overall 4/5
- Dallas Retirement Village Health Center — Dallas, OR · overall 4/5
- Rolling Green Village — Greenville, SC · overall 5/5
- The Preston Health Center — Hilton Head Island, SC · overall 5/5
Listed by state, then facility name — not a ranking. Showing 8 of the 42 others, continuing from this facility's own place in that list.
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Who completes resident assessments here, and how do you check them for accuracy?"
Also worth asking anywhere
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the plan of correction for the findings in your most recent state inspection?"
- "The ownership record on file lists 28 owning or managing parties — who makes the decisions about staffing levels?"
- "Can I visit again unannounced, at a mealtime or on a weekend?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Greenville Health and Rehabilitation Center | 3.7 mi | Greenville, NC | ★☆☆☆☆ | 1/5 | |
| East Carolina Health and Rehabilitation Center | 3.8 mi | Greenville, NC | ★☆☆☆☆ | 1/5 | |
| Macgregor Downs Health Center by Harborview | 4.1 mi | Greenville, NC | ★★☆☆☆ | 2/5 | |
| Ayden Court Nursing and Rehabilitation Center | 10.8 mi | Ayden, NC | ★☆☆☆☆ | 1/5 | |
| Pruitthealth-Farmville | 13.9 mi | Farmville, NC | ★★★☆☆ | 3/5 | |
| The Carrolton of Williamston | 15.8 mi | Williamston, NC | ★★☆☆☆ | 2/5 | |
| River Trace Nursing and Rehabilitation Center | 17.9 mi | Washington, NC | ★☆☆☆☆ | 1/5 | |
| Ridgewood Living & Rehabilitation Center | 18.6 mi | Washington, NC | ★★☆☆☆ | 2/5 |
Facility data as of CMS processing date 2026-08-01. CCN 345512.
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