Crowne Health Care of Montgomery
1837 Upper Wetumpka Road, Montgomery, AL 36107 · Montgomery County · 185 certified beds · avg 156 residents/day · certified since Feb 12, 1987
Part of chain: CROWNE HEALTH CARE (18 facilities, chain avg rating 4.2★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5
⚠ The most recent standard health inspection was more than 2 years ago — conditions may have changed.
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Immediate jeopardy, one-off · Apr 16, 2021 · F-0607
The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection.
Why it matters: Without working prevention policies, mistreatment is more likely to happen and less likely to be caught.
Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.
Corrected: Mar 31, 2021 (Past Non-Compliance)
All citations in the current public record (5)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Apr 16, 2021 | ▲ J · Immediate jeopardy, one-off | The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection. |
| Apr 16, 2021 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Apr 16, 2021 | D · Potential for harm, one-off | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. |
| Apr 16, 2021 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Oct 10, 2019 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
Inspection trend by year
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2019 | 1 | 0 | D |
| 2021 | 4 | 1 | J ▲ |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Alabama avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.96 | 4.43 | 3.95 | top 21% in Alabama; top 14% in the U.S. |
| Registered Nurse hours | 0.80 | 0.74 | 0.69 | top 34% in Alabama; top 28% in the U.S. |
| Weekend total nurse staffing | 3.91 | 3.73 | 3.50 | top 32% in Alabama; top 26% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.33 | 0.36 | 0.48 | top 49% in Alabama; bottom 38% in the U.S. |
| Total nursing staff turnover (%) | 54.1 | 46.9 | 45.8 | bottom 27% in Alabama; bottom 27% in the U.S. |
| RN turnover (%) | 35.0 | 39.5 | 42.9 | top 43% in Alabama; top 38% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.33, RN 0.70, weekend 3.41. Staffing rating: 4/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 2/5 · long-stay residents: 2/5 · short-stay residents: 2/5
Who owns this facility
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Crowne Operations, INC | Organization | 5% or Greater Direct Ownership Interest | — | 11/01/2003 |
| Jennifer Jones McInnish Family Dynasty Trust #1 | Organization | 5% or Greater Indirect Ownership Interest | — | 12/31/2016 |
| Richard Bryan Jones Family Dynasty Trust #1 | Organization | 5% or Greater Indirect Ownership Interest | — | 12/31/2016 |
| Crowne Management, LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 12/10/2009 |
| Dunnam, Noel | Individual | Corporate Director | NOT APPLICABLE | 06/11/2015 |
| Dunnam, Noel | Individual | Corporate Officer | NOT APPLICABLE | 06/11/2015 |
| Jones, Richard | Individual | Corporate Director | NOT APPLICABLE | 06/11/2015 |
| Jones, Richard | Individual | Corporate Officer | NOT APPLICABLE | 06/11/2015 |
| Manning, Marcus | Individual | Corporate Director | NOT APPLICABLE | 06/11/2015 |
| Smith, Leslie | Individual | W-2 Managing Employee | NOT APPLICABLE | 07/01/2022 |
| Wilder, John | Individual | Corporate Director | NOT APPLICABLE | 12/03/2003 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What specific steps do you take to prevent abuse and neglect, and how are staff trained on them?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Capitol Hill Healthcare Center | 1.6 mi | Montgomery, AL | ★★★★☆ | 4/5 | |
| Diversicare of Montgomery | 1.9 mi | Montgomery, AL | ★★☆☆☆ | 2/5 | |
| Hillview Terrace | 2.1 mi | Montgomery, AL | ★★☆☆☆ | 2/5 | |
| Montgomery Children's Specialty Center | 2.6 mi | Montgomery, AL | ★★★☆☆ | 2/5 | |
| Father Purcell Memorial Exceptional Children's Ctr | 3.6 mi | Montgomery, AL | ★☆☆☆☆ | 1/5 | |
| John Knox Manor INC I I | 4.4 mi | Montgomery, AL | ★★☆☆☆ | 3/5 | |
| Rivertown Health and Rehabilitation Center | 5.3 mi | Montgomery, AL | ★☆☆☆☆ | 1/5 | |
| Prattville Health and Rehabilitation, LLC | 10.7 mi | Prattville, AL | ★☆☆☆☆ | 1/5 | |
| Charlton Place Rehab and Healthcare Center | 11.3 mi | Deatsville, AL | ★★★★★ | 5/5 | |
| Merry Wood Lodge | 12.1 mi | Elmore, AL | ★☆☆☆☆ | 1/5 | abuseSFF |
| Wetumpka Health and Rehabilitation, LLC | 12.4 mi | Wetumpka, AL | ★☆☆☆☆ | 1/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 015393.