Parkwood Health Care Facility

Name: Parkwood Health Care Facility
Address: 3301 STADIUM DRIVE, Phenix City, AL, 36867, US
Telephone: 3342970237

3301 Stadium Drive, Phenix City, AL 36867 · Russell County · 74 certified beds · avg 71 residents/day · certified since Jul 1, 1978

Part of chain: CROWNE HEALTH CARE (18 facilities, chain avg rating 4.2★)

3/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

4.70

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (14)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Feb 13, 2026	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Feb 13, 2026	D · Potential for harm, one-off	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Feb 13, 2026	D · Potential for harm, one-off	The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint
Feb 13, 2026	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Dec 5, 2019	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
Dec 5, 2019	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Oct 25, 2018	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Oct 25, 2018	D · Potential for harm, one-off	The facility did not honor residents' right to manage their own money and financial affairs.
Oct 25, 2018	D · Potential for harm, one-off	The facility did not keep residents' personal and medical information private and confidential.
Oct 25, 2018	D · Potential for harm, one-off	The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors.
Oct 25, 2018	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Oct 25, 2018	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Oct 25, 2018	C · Minimal risk, facility-wide	The facility did not give residents reasonable access to and privacy in using ways to communicate, such as phones, mail, and email. Residents have the right to stay in touch with the outside world privately.
Oct 25, 2018	C · Minimal risk, facility-wide	The facility did not make its inspection results easy for residents to see, or made it hard for residents to contact advocacy agencies like the ombudsman.

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (2 → 4).

Year	Citations	Worst severity that year
2018	8	F
2019	2	D
2026	4	F

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Alabama avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.70	4.43	3.95	top 34% in Alabama; top 18% in the U.S.
Registered Nurse hours	0.92	0.74	0.69	top 20% in Alabama; top 20% in the U.S.
Weekend total nurse staffing	4.01	3.73	3.50	top 26% in Alabama; top 23% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.30	0.36	0.48	bottom 43% in Alabama; bottom 32% in the U.S.
Total nursing staff turnover (%)	35.8	46.9	45.8	top 18% in Alabama; top 26% in the U.S.
RN turnover (%)	28.6	39.5	42.9	top 34% in Alabama; top 26% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.11, RN 0.80, weekend 3.51. Staffing rating: 5/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: —/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
Crowne Operations, INC	Organization	5% or Greater Direct Ownership Interest	—	11/01/2003
Jennifer Jones McInnish Family Dynasty Trust #1	Organization	5% or Greater Indirect Ownership Interest	—	12/31/2016
Richard Bryan Jones Family Dynasty Trust #1	Organization	5% or Greater Indirect Ownership Interest	—	12/31/2016
Crowne Management, LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	12/10/2009
Dunnam, Noel	Individual	Corporate Director	NOT APPLICABLE	06/11/2015
Dunnam, Noel	Individual	Corporate Officer	NOT APPLICABLE	06/11/2015
Jones, Richard	Individual	Corporate Director	NOT APPLICABLE	06/11/2015
Jones, Richard	Individual	Corporate Officer	NOT APPLICABLE	06/11/2015
Manning, Marcus	Individual	Corporate Director	NOT APPLICABLE	06/11/2015
McInnish, Trenton	Individual	W-2 Managing Employee	NOT APPLICABLE	08/10/2018
Wilder, John	Individual	Corporate Director	NOT APPLICABLE	12/03/2003

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
"Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
"How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
"How are residents' personal funds handled here, and what records can families review?"
"How do you protect residents' privacy, both in their medical records and in day-to-day care?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Bridgeway Health and Rehabilitation Center	1.0 mi	Phenix City, AL	★★★☆☆	3/5
Canterbury Health Care Facility	2.6 mi	Phenix City, AL	★★☆☆☆	2/5
Magnolia Manor of Columbus Nursing Center - West	3.5 mi	Columbus, GA	★★☆☆☆	2/5
Magnolia Manor of Columbus Nursing Center - East	3.6 mi	Columbus, GA	★★☆☆☆	2/5
Spring Harbor at Green Island	4.7 mi	Columbus, GA	★★★☆☆	3/5
Orchard View Rehabilitation & Skilled Nursing Ctr	6.8 mi	Columbus, GA	★★☆☆☆	2/5
Ridgecrest Rehab & Skilled Nursing Center	6.9 mi	Columbus, GA	★★★★★	5/5
River Towne Center	7.6 mi	Columbus, GA	★☆☆☆☆	2/5
Muscogee Manor & Rehabilitation Ctr	9.1 mi	Columbus, GA	★★★☆☆	3/5

Compare this facility with the 3 closest →

All facilities in Phenix City →

Facility data as of CMS processing date 2026-08-01. CCN 015179.

The Care File

Visit checklist — Parkwood Health Care Facility

3301 Stadium Drive, Phenix City, AL 36867 · 3342970237

Health inspection rating 3/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
☐ "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
☐ "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
☐ "How are residents' personal funds handled here, and what records can families review?"
☐ "How do you protect residents' privacy, both in their medical records and in day-to-day care?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 015179 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)