Madison Manor Nursing Home

Name: Madison Manor Nursing Home
Address: 3891 SULLIVAN ST, Madison, AL, 35758, US
Telephone: 2567729243

3891 Sullivan St, Madison, AL 35758 · Madison County · 80 certified beds · avg 74 residents/day · certified since Aug 1, 1982

Part of chain: CROWNE HEALTH CARE (18 facilities, chain avg rating 4.2★)

3/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

4.72

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 3/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (8)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Aug 15, 2024	D · Potential for harm, one-off	The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint
Aug 15, 2024	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint
Aug 15, 2024	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Jul 25, 2019	F · Potential for harm, facility-wide	The facility did not keep all essential equipment working safely — things like heating and cooling systems, kitchen equipment, and medical devices.
Jul 25, 2019	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Jul 25, 2019	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Jun 21, 2018	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
Jun 21, 2018	D · Potential for harm, one-off	The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason.

Inspection trend by year

Citations from standard inspections stayed about the same across the last two inspection cycles (3 → 3).

Year	Citations	Worst severity that year
2018	2	D
2019	3	F
2024	3	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Alabama avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.72	4.43	3.95	top 33% in Alabama; top 18% in the U.S.
Registered Nurse hours	0.79	0.74	0.69	top 35% in Alabama; top 28% in the U.S.
Weekend total nurse staffing	3.91	3.73	3.50	top 33% in Alabama; top 26% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.35	0.36	0.48	top 43% in Alabama; bottom 43% in the U.S.
Total nursing staff turnover (%)	49.5	46.9	45.8	bottom 43% in Alabama; bottom 38% in the U.S.
RN turnover (%)	50.0	39.5	42.9	bottom 34% in Alabama; bottom 39% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.31, RN 0.72, weekend 3.57. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 2/5 · long-stay residents: 4/5 · short-stay residents: 1/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Crowne Operations, INC	Organization	5% or Greater Direct Ownership Interest	—	11/01/2003
Jennifer Jones McInnish Family Dynasty Trust #1	Organization	5% or Greater Indirect Ownership Interest	—	12/31/2016
Richard Bryan Jones Family Dynasty Trust #1	Organization	5% or Greater Indirect Ownership Interest	—	12/31/2016
Crowne Management, LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	12/10/2009
Dunnam, Noel	Individual	Corporate Director	NOT APPLICABLE	06/11/2015
Dunnam, Noel	Individual	Corporate Officer	NOT APPLICABLE	06/11/2015
Jones, Richard	Individual	Corporate Director	NOT APPLICABLE	12/01/2003
Jones, Richard	Individual	Corporate Officer	NOT APPLICABLE	06/11/2015
Manning, Marcus	Individual	Corporate Director	NOT APPLICABLE	06/11/2015
Smith, Felita	Individual	W-2 Managing Employee	NOT APPLICABLE	11/01/2003
Wilder, John	Individual	Corporate Director	NOT APPLICABLE	12/01/2003

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
"When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"How do you inspect and maintain essential equipment, and how quickly are repairs made?"
"Who completes resident assessments here, and how do you check them for accuracy?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
"How often is each resident's medication list reviewed, and who decides when a drug can be reduced or stopped?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Valley View Health and Rehabilitation, LLC	5.0 mi	Madison, AL	★★★★☆	3/5
The Health Center at Research Park	7.0 mi	Huntsville, AL	★☆☆☆☆	1/5	abuse
Brookshire Healthcare Center	7.3 mi	Huntsville, AL	★★★☆☆	3/5
Windsor House	7.4 mi	Huntsville, AL	★☆☆☆☆	1/5
Diversicare of Big Springs	9.8 mi	Huntsville, AL	★★★★☆	4/5
Huntsville Health & Rehabilitation, LLC	9.9 mi	Huntsville, AL	★☆☆☆☆	1/5
Rocket City Rehabilitation and Healthcare Center	10.3 mi	Huntsville, AL	★☆☆☆☆	1/5
Regency Health Care and Rehabilitation Center	10.5 mi	Huntsville, AL	★☆☆☆☆	1/5
Willowbrooke Ct Skilled Care Ctr at Magnolia Trace	11.0 mi	Huntsville, AL	★★★★★	3/5
Fairview at Redstone Village	12.2 mi	Huntsville, AL	★★★★☆	4/5
River City Center	14.1 mi	Decatur, AL	★☆☆☆☆	1/5
Athens Health and Rehabilitation LLC	15.2 mi	Athens, AL	★★★★★	4/5

Compare this facility with the 3 closest →

All facilities in Madison →

Facility data as of CMS processing date 2026-08-01. CCN 015214.

The Care File

Visit checklist — Madison Manor Nursing Home

3891 Sullivan St, Madison, AL 35758 · 2567729243

Health inspection rating 3/5 · CMS overall 3/5· Fines (3y): $0

Questions for the administrator:

☐ "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
☐ "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "How do you inspect and maintain essential equipment, and how quickly are repairs made?"
☐ "Who completes resident assessments here, and how do you check them for accuracy?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
☐ "How often is each resident's medication list reviewed, and who decides when a drug can be reduced or stopped?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 015214 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)