Jackson Health Care Facility

Name: Jackson Health Care Facility
Address: 2616 NORTH COLLEGE AVENUE, Jackson, AL, 36545, US
Telephone: 2512462476

2616 North College Avenue, Jackson, AL 36545 · Clarke County · 91 certified beds · avg 86 residents/day · certified since Sep 1, 1977

Part of chain: CROWNE HEALTH CARE (18 facilities, chain avg rating 4.2★)

3/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

4.74

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 3/5

⚠ The most recent standard health inspection was more than 2 years ago — conditions may have changed.

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (9)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Mar 25, 2021	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Mar 25, 2021	D · Potential for harm, one-off	The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline.
Feb 28, 2019	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Feb 28, 2019	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Feb 28, 2019	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Dec 14, 2017	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Dec 14, 2017	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Dec 14, 2017	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Dec 14, 2017	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (3 → 2).

Year	Citations	Worst severity that year
2017	4	D
2019	3	F
2021	2	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Alabama avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.74	4.43	3.95	top 31% in Alabama; top 18% in the U.S.
Registered Nurse hours	1.08	0.74	0.69	top 10% in Alabama; top 13% in the U.S.
Weekend total nurse staffing	3.79	3.73	3.50	top 43% in Alabama; top 30% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.35	0.36	0.48	top 45% in Alabama; bottom 41% in the U.S.
Total nursing staff turnover (%)	29.7	46.9	45.8	top 7% in Alabama; top 14% in the U.S.
RN turnover (%)	5.9	39.5	42.9	top 2% in Alabama; top 2% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.32, RN 0.99, weekend 3.46. Staffing rating: 5/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 1/5 · long-stay residents: 1/5 · short-stay residents: —/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Crowne Operations, INC	Organization	5% or Greater Direct Ownership Interest	—	11/01/2003
Jennifer Jones McInnish Family Dynasty Trust #1	Organization	5% or Greater Indirect Ownership Interest	—	12/31/2016
Richard Bryan Jones Family Dynasty Trust #1	Organization	5% or Greater Indirect Ownership Interest	—	12/31/2016
Brown, Naomi	Individual	W-2 Managing Employee	NOT APPLICABLE	12/17/2020
Crowne Management, LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	12/10/2009
Dunnam, Noel	Individual	Corporate Director	NOT APPLICABLE	06/11/2015
Dunnam, Noel	Individual	Corporate Officer	NOT APPLICABLE	06/11/2015
Jones, Richard	Individual	Corporate Director	NOT APPLICABLE	06/11/2015
Jones, Richard	Individual	Corporate Officer	NOT APPLICABLE	06/11/2015
Manning, Marcus	Individual	Corporate Director	NOT APPLICABLE	06/11/2015
Wilder, John	Individual	Corporate Director	NOT APPLICABLE	12/01/2003

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"What do you do daily to keep residents moving, and how do you help residents at risk of losing mobility?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"Who completes resident assessments here, and how do you check them for accuracy?"
"Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
"How do you keep residents' medical records accurate, complete, and secure?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Washington County Nursing Home	21.1 mi	Chatom, AL	★★★★★	5/5
Crowne Health Care of Thomasville	28.6 mi	Thomasville, AL	★★★★★	5/5
Monroe Manor Health & Rehabilitation Center	33.0 mi	Monroeville, AL	★☆☆☆☆	1/5
Englewood Health Care Center	33.6 mi	Monroeville, AL	★★★★★	4/5
Crowne Health Care of Citronelle	37.2 mi	Citronelle, AL	★★★★★	5/5

Compare this facility with the 3 closest →

All facilities in Jackson →

Facility data as of CMS processing date 2026-08-01. CCN 015188.

The Care File

Visit checklist — Jackson Health Care Facility

2616 North College Avenue, Jackson, AL 36545 · 2512462476

Health inspection rating 3/5 · CMS overall 3/5· Fines (3y): $0

Questions for the administrator:

☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "What do you do daily to keep residents moving, and how do you help residents at risk of losing mobility?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "Who completes resident assessments here, and how do you check them for accuracy?"
☐ "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
☐ "How do you keep residents' medical records accurate, complete, and secure?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 015188 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)