How to file a complaint about care →
No fines or payment denials in the published 3-year window.
2616 North College Avenue, Jackson, AL 36545 (opens Google Maps) · Clarke County · (251) 246-2476· 91 certified beds · avg 86 residents/day · certified since Sep 1, 1977 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: CROWNE HEALTH CARE (18 facilities, chain avg rating 4.2★)
New to these records? How to read an inspection report →
Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 3/5 · how star ratings work →
⚠ The most recent standard health inspection was more than 2 years ago — conditions may have changed.
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Showing the latest 3 of 9 inspection findings. Open the full record below to read every finding.
The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. F-0684
The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline. F-0688
The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. F-0812
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Mar 25, 2021 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684 |
| Mar 25, 2021 | D · Potential for more than minimal harm, isolated | The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline. · F-0688 |
| Feb 28, 2019 | F · Potential for more than minimal harm, widespread | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Feb 28, 2019 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| Feb 28, 2019 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Dec 14, 2017 | D · Potential for more than minimal harm, isolated | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · F-0641 |
| Dec 14, 2017 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| Dec 14, 2017 | D · Potential for more than minimal harm, isolated | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · F-0657 |
| Dec 14, 2017 | D · Potential for more than minimal harm, isolated | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · F-0842 |
Citations from standard inspections decreased between the last two inspection cycles (3 → 2).
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2017 | 4 | 0 | D |
| 2019 | 3 | 0 | F |
| 2021 | 2 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
How to file a complaint about care →
No fines or payment denials in the published 3-year window.
What these staffing numbers mean →
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Alabama avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.74 | 4.43 | 3.95 | top 31% in Alabama; top 18% in the U.S. |
| Registered Nurse hours | 1.08 | 0.74 | 0.69 | top 10% in Alabama; top 13% in the U.S. |
| Weekend total nurse staffing | 3.79 | 3.73 | 3.50 | top 43% in Alabama; top 30% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.35 | 0.36 | 0.48 | top 45% in Alabama; bottom 41% in the U.S. |
| Total nursing staff turnover (%) | 29.7 | 46.9 | 45.8 | top 7% in Alabama; top 14% in the U.S. |
| RN turnover (%) | 5.9 | 39.5 | 42.9 | top 2% in Alabama; top 2% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.32, RN 0.99, weekend 3.46.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.32 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 5/5.
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 1/5 · long-stay residents: 1/5 · short-stay residents: —/5
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Jackson Health Care Facility. CMS inspection and staffing records do not tell us what this home will charge you.
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Understand who pays for care · How we handle price evidence · Report an incorrect price
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Crowne Operations, INC | Organization | 5% or Greater Direct Ownership Interest | — | 11/01/2003 |
| Jennifer Jones McInnish Family Dynasty Trust #1 | Organization | 5% or Greater Indirect Ownership Interest | — | 12/31/2016 |
| Richard Bryan Jones Family Dynasty Trust #1 | Organization | 5% or Greater Indirect Ownership Interest | — | 12/31/2016 |
| Brown, Naomi | Individual | W-2 Managing Employee | NOT APPLICABLE | 12/17/2020 |
| Crowne Management, LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 12/10/2009 |
| Dunnam, Noel | Individual | Corporate Director | NOT APPLICABLE | 06/11/2015 |
| Dunnam, Noel | Individual | Corporate Officer | NOT APPLICABLE | 06/11/2015 |
| Jones, Richard | Individual | Corporate Director | NOT APPLICABLE | 06/11/2015 |
| Jones, Richard | Individual | Corporate Officer | NOT APPLICABLE | 06/11/2015 |
| Manning, Marcus | Individual | Corporate Director | NOT APPLICABLE | 06/11/2015 |
| Wilder, John | Individual | Corporate Director | NOT APPLICABLE | 12/01/2003 |
All 11 owning or managing parties CMS has on file are shown — none excluded.
CMS lists this facility under the chain Crowne Health Care — 18 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
Listed by state, then facility name — not a ranking. Showing 8 of the 17 others, continuing from this facility's own place in that list.
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Washington County Nursing Home | 21.1 mi | Chatom, AL | ★★★★★ | 5/5 | |
| Crowne Health Care of Thomasville | 28.6 mi | Thomasville, AL | ★★★★★ | 5/5 | |
| Monroe Manor Health & Rehabilitation Center | 33.0 mi | Monroeville, AL | ★☆☆☆☆ | 1/5 | |
| Englewood Health Care Center | 33.6 mi | Monroeville, AL | ★★★★★ | 4/5 | |
| Crowne Health Care of Citronelle | 37.2 mi | Citronelle, AL | ★★★★★ | 5/5 |
Facility data as of CMS processing date 2026-08-01. CCN 015188.
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