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Rivertown Health and Rehabilitation Center
4490 Virginia Loop Road, Montgomery, AL 36116 (opens Google Maps) · Montgomery County · (334) 281-6826· 121 certified beds · avg 112 residents/day · certified since Sep 30, 1980 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: ARABELLA HEALTHCARE MANAGEMENT (12 facilities, chain avg rating 2.6★)
1/5
Health inspection rating (on-site)
inspected Jul 24, 2025
0
Serious findings on record
$0
Fines, last 3 years
3.97
Nurse hours/resident/day (adjusted)
Every record stays on this page.
What health inspectors found (on-site government inspections — the most independent evidence available)
New to these records? How to read an inspection report →
Health inspection rating: ★☆☆☆☆1/5 · CMS overall rating: 1/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Inspection findings in the public record
Showing the latest 3 of 34 inspection findings. Open the full record below to read every finding.
The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. F-0812
The facility did not dispose of garbage and refuse properly. F-0814
The facility did not keep residents' personal and medical information private and confidential. · from a complaint F-0583
View all 34 inspection findingsShow only the latest 3 findings
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jul 24, 2025 | F · Potential for more than minimal harm, widespread | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Jul 24, 2025 | F · Potential for more than minimal harm, widespread | The facility did not dispose of garbage and refuse properly. · F-0814 |
| Jul 24, 2025 | D · Potential for more than minimal harm, isolated | The facility did not keep residents' personal and medical information private and confidential. · from a complaint · F-0583 |
| Jul 24, 2025 | D · Potential for more than minimal harm, isolated | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint · F-0600 |
| Jul 24, 2025 | D · Potential for more than minimal harm, isolated | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint · F-0609 |
| Jul 24, 2025 | D · Potential for more than minimal harm, isolated | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · F-0657 |
| Jul 24, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle. · F-0679 |
| Jul 24, 2025 | D · Potential for more than minimal harm, isolated | The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes. · from a complaint · F-0693 |
| Jul 24, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide necessary behavioral health care and services — support for residents' mental and emotional wellbeing, including conditions like depression and anxiety. · from a complaint · F-0740 |
| Jul 24, 2025 | C · Potential for minimal harm, widespread | The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day. · F-0732 |
| Aug 30, 2023 | E · Potential for more than minimal harm, pattern | The facility did not protect residents from misuse of their belongings or money — this is called misappropriation, and it includes theft or improper use of a resident's property or funds. · from a complaint · F-0602 |
| Aug 30, 2023 | D · Potential for more than minimal harm, isolated | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint · F-0609 |
| Aug 30, 2023 | D · Potential for more than minimal harm, isolated | The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint · F-0610 |
| Aug 30, 2023 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint · F-0656 |
| Aug 30, 2023 | D · Potential for more than minimal harm, isolated | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint · F-0842 |
| Jan 11, 2023 | F · Potential for more than minimal harm, widespread | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Jan 11, 2023 | F · Potential for more than minimal harm, widespread | The facility did not dispose of garbage and refuse properly. · F-0814 |
| Jan 11, 2023 | F · Potential for more than minimal harm, widespread | The facility's quality committee — the internal group responsible for finding and fixing care problems — did not have the required members or did not meet at least every three months. · F-0868 |
| Jan 11, 2023 | E · Potential for more than minimal harm, pattern | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · F-0584 |
| Jan 11, 2023 | D · Potential for more than minimal harm, isolated | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · F-0641 |
| Jan 11, 2023 | D · Potential for more than minimal harm, isolated | The facility did not properly complete the required screening (called PASARR) that identifies whether a person entering a nursing home has a mental illness or intellectual disability and needs specialized services. · F-0645 |
| Jan 11, 2023 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| Jan 11, 2023 | D · Potential for more than minimal harm, isolated | The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes. · F-0693 |
| Jan 11, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · F-0755 |
| Jan 11, 2023 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Jan 11, 2023 | D · Potential for more than minimal harm, isolated | The facility's bedrooms did not give residents visual privacy — such as curtains or dividers — when privacy is needed. · F-0914 |
| Jan 11, 2023 | C · Potential for minimal harm, widespread | The facility did not make its inspection results easy for residents to see, or made it hard for residents to contact advocacy agencies like the ombudsman. · F-0577 |
| Sep 23, 2021 | F · Potential for more than minimal harm, widespread | The facility did not fully assess residents on time — a complete assessment of health, abilities, and needs is required when a resident is first admitted and at least once every 12 months after that. · F-0636 |
| Sep 23, 2021 | F · Potential for more than minimal harm, widespread | The facility did not update each resident's care assessment at least once every 3 months. These regular check-ins keep the resident's care plan matched to their current condition. · F-0638 |
| Sep 23, 2021 | F · Potential for more than minimal harm, widespread | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Sep 23, 2021 | E · Potential for more than minimal harm, pattern | The facility did not enter each resident's assessment information into the required format and send it to the state within 7 days of completing the assessment, as the rules require. · F-0640 |
| Sep 23, 2021 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| Sep 23, 2021 | D · Potential for more than minimal harm, isolated | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · F-0686 |
| Sep 23, 2021 | D · Potential for more than minimal harm, isolated | The facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician. · F-0803 |
Inspection trend by year
Citations from standard inspections stayed about the same across the last two inspection cycles (12 → 10).
All citationsSerious citations (G–L)
2021
All citations: 7
Serious citations (G–L): 0
2023
All citations: 17
Serious citations (G–L): 0
2025
All citations: 10
Serious citations (G–L): 0
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2021 | 7 | 0 | F |
| 2023 | 17 | 0 | F |
| 2025 | 10 | 0 | F |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
Nurse staffing (from payroll records, adjusted for how much care residents need)
What these staffing numbers mean →
This facilityAlabama averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 3.97
Alabama average: 4.43
U.S. average: 3.95
Registered Nurse hours
This facility: 1.00
Alabama average: 0.74
U.S. average: 0.69
Weekend total nurse staffing
This facility: 3.32
Alabama average: 3.73
U.S. average: 3.50
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Alabama avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.97 | 4.43 | 3.95 | bottom 22% in Alabama; top 41% in the U.S. |
| Registered Nurse hours | 1.00 | 0.74 | 0.69 | top 15% in Alabama; top 16% in the U.S. |
| Weekend total nurse staffing | 3.32 | 3.73 | 3.50 | bottom 22% in Alabama; bottom 49% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.56 | 0.36 | 0.48 | top 15% in Alabama; top 26% in the U.S. |
| Total nursing staff turnover (%) | 55.9 | 46.9 | 45.8 | bottom 23% in Alabama; bottom 23% in the U.S. |
| RN turnover (%) | 44.4 | 39.5 | 42.9 | bottom 42% in Alabama; bottom 45% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.43, RN 0.87, weekend 2.87.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.43 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 3/5.
Quality measures: assessments & claims
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: 3/5
Costs & payment
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Rivertown Health and Rehabilitation Center. CMS inspection and staffing records do not tell us what this home will charge you.
Calculate a stay from a quote you receive
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Before you compare prices
- Request the room type, effective date and itemized daily rate in writing.
- Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
- Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.
Understand who pays for care · How we handle price evidence · Report an incorrect price
Who owns this facility
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Arabella Health & Wellness of Montgomery Propco LLC | Organization | 5% or Greater Mortgage Interest | NOT APPLICABLE | 08/25/2023 |
| Arabella Health & Wellness of Montgomery Propco LLC | Organization | ADP of the SNF | NOT APPLICABLE | 08/25/2023 |
| Arabella Healthcare Management LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 08/25/2023 |
| Arabella Healthcare Management LLC | Organization | ADP of the SNF | NOT APPLICABLE | 03/17/2025 |
| Arco Kano Irrv Tr | Organization | ADP of the SNF | NOT APPLICABLE | 03/04/2024 |
| Azzam, Mohannad | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/24/2023 |
| Azzam, Mohannad | Individual | ADP of the SNF | NOT APPLICABLE | 04/24/2023 |
| Fein, Miriam | Individual | Individual Is an Owner, Partner or Trustee of Any ADP of the SNF | NOT APPLICABLE | 03/17/2025 |
| GNH Irrv Tr | Organization | ADP of the SNF | NOT APPLICABLE | 03/04/2024 |
| Haxton, Meghan | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2025 |
| Haxton, Meghan | Individual | ADP of the SNF | NOT APPLICABLE | 01/01/2025 |
| Hertzel, Chaim | Individual | Corporate Officer | NOT APPLICABLE | 08/25/2023 |
| Hertzel, Chaim | Individual | Operational/Managerial Control | NOT APPLICABLE | 08/25/2023 |
| Hertzel, Chaim | Individual | ADP of the SNF | NOT APPLICABLE | 08/25/2023 |
| Hwood Partners LLC | Organization | ADP of the SNF | NOT APPLICABLE | 03/04/2024 |
| Zlotowitz, Eliyahu | Individual | Individual Is an Owner, Partner or Trustee of Any ADP of the SNF | NOT APPLICABLE | 04/02/2025 |
All 16 owning or managing parties CMS has on file are shown — none excluded.
Other facilities in the same chain
CMS lists this facility under the chain Arabella Healthcare Management — 12 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
- Stonehaven Health and Rehabilitation Center — Bessemer, AL · overall 1/5
- Timberland Health and Wellness Center — Butler, AL · overall 5/5
- Arabella Health & Wellness of Meridian — Meridian, MS · overall 4/5
- Altera Health and Rehabilitation Center — Fairhope, AL · overall 4/5
- Bellway Health and Rehabilitation Center — Selma, AL · overall 2/5abuse
- Bridgeway Health and Rehabilitation Center — Phenix City, AL · overall 3/5
- Camellia Health and Rehabilitation Center — Mobile, AL · overall 3/5
- Everstead Health and Rehabilitation Center — Russellville, AL · overall 2/5
Listed by state, then facility name — not a ranking. Showing 8 of the 11 others, continuing from this facility's own place in that list.
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "Can I see where garbage is stored and how often it's removed?"
- "How do you protect residents' privacy, both in their medical records and in day-to-day care?"
- "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
- "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
- "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
- "Can I see this month's activities calendar, and what do you offer residents who can't leave their rooms?"
- "How do you decide when a feeding tube is truly needed, and how do staff care for residents who have one?"
Also worth asking anywhere
- "Your weekend nurse staffing is reported below the Alabama midpoint — how does the weekend schedule differ from a weekday?"
- "Can I see the plan of correction for the findings in your most recent state inspection?"
- "CMS reports 56% total nursing staff turnover here — who on the care team has been with you longest?"
- "The ownership record on file lists 16 owning or managing parties — who makes the decisions about staffing levels?"
- "Can I visit again unannounced, at a mealtime or on a weekend?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| John Knox Manor INC I I | 2.5 mi | Montgomery, AL | ★★☆☆☆ | 3/5 | |
| Diversicare of Montgomery | 3.7 mi | Montgomery, AL | ★★☆☆☆ | 2/5 | |
| Hillview Terrace | 4.3 mi | Montgomery, AL | ★★☆☆☆ | 2/5 | |
| Capitol Hill Healthcare Center | 5.3 mi | Montgomery, AL | ★★★★☆ | 4/5 | |
| Crowne Health Care of Montgomery | 5.3 mi | Montgomery, AL | ★★★★☆ | 4/5 | |
| Father Purcell Memorial Exceptional Children's Ctr | 5.6 mi | Montgomery, AL | ★☆☆☆☆ | 1/5 | |
| Montgomery Children's Specialty Center | 7.8 mi | Montgomery, AL | ★★★☆☆ | 2/5 | |
| Prattville Health and Rehabilitation, LLC | 15.7 mi | Prattville, AL | ★☆☆☆☆ | 1/5 | |
| Charlton Place Rehab and Healthcare Center | 16.5 mi | Deatsville, AL | ★★★★★ | 5/5 | |
| Wetumpka Health and Rehabilitation, LLC | 16.6 mi | Wetumpka, AL | ★☆☆☆☆ | 1/5 | |
| Merry Wood Lodge | 17.3 mi | Elmore, AL | ★☆☆☆☆ | 1/5 | abuseSFF |
Facility data as of CMS processing date 2026-08-01. CCN 015228.