Crowne Health Care of Eufaula
430 Rivers Avenue, Eufaula, AL 36027 · Barbour County · 180 certified beds · avg 161 residents/day · certified since Dec 1, 1977
Abuse citation flag (CMS)
Part of chain: CROWNE HEALTH CARE (18 facilities, chain avg rating 4.2★)
The abuse flag means inspectors cited this facility for abuse that caused harm to a resident within the past year, or potential for harm in each of the last two years. Source: CMS.
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 2/5
⚠ The most recent standard health inspection was more than 2 years ago — conditions may have changed.
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Actual harm, one-off · Sep 20, 2024 · F-0600 · triggered by a complaint
The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors.
Why it matters: Abuse and neglect cause direct physical and emotional harm and are among the most serious failures a nursing home can have.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Jan 23, 2025 (Deficient, Provider has date of correction)
All citations in the current public record (14)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Dec 19, 2024 | D · Potential for harm, one-off | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint |
| Dec 19, 2024 | D · Potential for harm, one-off | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint |
| Sep 20, 2024 | ▲ G · Actual harm, one-off | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint |
| Sep 20, 2024 | D · Potential for harm, one-off | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint |
| Nov 10, 2022 | F · Potential for harm, facility-wide | The facility did not honor residents' right to manage their own money and financial affairs. |
| Nov 10, 2022 | E · Potential for harm, repeated | The facility did not protect residents from misuse of their belongings or money — this is called misappropriation, and it includes theft or improper use of a resident's property or funds. |
| Jul 9, 2021 | D · Potential for harm, one-off | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. |
| Jul 9, 2021 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| May 2, 2019 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| May 2, 2019 | D · Potential for harm, one-off | The facility did not enter each resident's assessment information into the required format and send it to the state within 7 days of completing the assessment, as the rules require. |
| May 2, 2019 | D · Potential for harm, one-off | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. |
| May 2, 2019 | D · Potential for harm, one-off | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. |
| May 2, 2019 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| May 2, 2019 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
Inspection trend by year
Citations from standard inspections stayed about the same across the last two inspection cycles (2 → 2).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2019 | 6 | 0 | F |
| 2021 | 2 | 0 | D |
| 2022 | 2 | 0 | F |
| 2024 | 4 | 1 | G ▲ |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
1 fine totaling $42,884, plus 1 Medicare payment denial period.
| Date | Type | Amount / length |
|---|---|---|
| Sep 20, 2024 | Fine | $42,884 |
| Sep 20, 2024 | Payment Denial | 96 days from Oct 19, 2024 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Alabama avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.48 | 4.43 | 3.95 | top 48% in Alabama; top 23% in the U.S. |
| Registered Nurse hours | 0.80 | 0.74 | 0.69 | top 34% in Alabama; top 28% in the U.S. |
| Weekend total nurse staffing | 3.64 | 3.73 | 3.50 | bottom 43% in Alabama; top 36% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.34 | 0.36 | 0.48 | top 46% in Alabama; bottom 41% in the U.S. |
| Total nursing staff turnover (%) | 34.4 | 46.9 | 45.8 | top 13% in Alabama; top 23% in the U.S. |
| RN turnover (%) | 28.6 | 39.5 | 42.9 | top 34% in Alabama; top 26% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.56, RN 0.63, weekend 2.89. Staffing rating: 4/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 3/5 · long-stay residents: 2/5 · short-stay residents: 3/5
Who owns this facility
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Crowne Operations, INC | Organization | 5% or Greater Direct Ownership Interest | — | 11/01/2003 |
| Jennifer Jones McInnish Family Dynasty Trust #1 | Organization | 5% or Greater Indirect Ownership Interest | — | 12/31/2016 |
| Richard Bryan Jones Family Dynasty Trust #1 | Organization | 5% or Greater Indirect Ownership Interest | — | 12/31/2016 |
| Crowne Management, LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 01/11/2010 |
| Dunnam, Noel | Individual | Corporate Director | NOT APPLICABLE | 06/11/2015 |
| Dunnam, Noel | Individual | Corporate Officer | NOT APPLICABLE | 06/11/2015 |
| Jones, Richard | Individual | Corporate Director | NOT APPLICABLE | 06/11/2015 |
| Jones, Richard | Individual | Corporate Officer | NOT APPLICABLE | 06/11/2015 |
| Manning, Marcus | Individual | Corporate Director | NOT APPLICABLE | 06/11/2015 |
| Railey, Linda | Individual | W-2 Managing Employee | NOT APPLICABLE | 12/10/2009 |
| Wilder, John | Individual | Corporate Director | NOT APPLICABLE | 12/08/2003 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
- "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
- "How are residents' personal funds handled here, and what records can families review?"
- "What safeguards do you have to protect residents' money and belongings, and what happens when something goes missing?"
- "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "How do you make sure resident assessments are completed and submitted to the state on time?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Reserve at Fort Gaines of Journey LLC, the | 20.7 mi | Fort Gaines, GA | ★★☆☆☆ | 2/5 | |
| Joe-Anne Burgin Health and Rehabilitation | 22.8 mi | Cuthbert, GA | ★★★★★ | 5/5 | |
| Henry County Health and Rehabilitation Facility | 23.7 mi | Abbeville, AL | ★★★★☆ | 3/5 | |
| Four County Health and Rehabilitation | 31.4 mi | Richland, GA | ★★★★★ | 5/5 | |
| Calhoun Nursing Home | 33.8 mi | Edison, GA | ★★★★★ | 4/5 | |
| Southern Springs Healthcare Facility | 35.6 mi | Union Springs, AL | ★★★★★ | 5/5 | |
| Early Memorial Nursing Facility | 37.7 mi | Blakely, GA | ★☆☆☆☆ | 1/5 | |
| Canterbury Health Care Facility | 39.5 mi | Phenix City, AL | ★★☆☆☆ | 2/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 015199.