Crowne Health Care of Ft Payne
403 13th Street Northwest, Fort Payne, AL 35967 · De Kalb County · 123 certified beds · avg 109 residents/day · certified since Jan 1, 1977
Part of chain: CROWNE HEALTH CARE (18 facilities, chain avg rating 4.2★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5
⚠ The most recent standard health inspection was more than 2 years ago — conditions may have changed.
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (4)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Nov 14, 2019 | D · Potential for harm, one-off | The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal. |
| Nov 14, 2019 | D · Potential for harm, one-off | The facility did not give the resident or their representative written notice of how long it would hold the resident's bed during a hospital stay or approved leave. |
| Aug 24, 2017 | F · Potential for harm, facility-wide | The facility did not store, cook, or serve food in a safe and clean way. |
| Aug 24, 2017 | C · Minimal risk, facility-wide | The facility did not make sure menus meet residents' nutritional needs, or did not plan and follow menus designed to provide nutritious meals. |
Inspection trend by year
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2017 | 2 | 0 | F |
| 2019 | 2 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Alabama avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.59 | 4.43 | 3.95 | top 39% in Alabama; top 21% in the U.S. |
| Registered Nurse hours | 0.92 | 0.74 | 0.69 | top 20% in Alabama; top 20% in the U.S. |
| Weekend total nurse staffing | 3.66 | 3.73 | 3.50 | bottom 46% in Alabama; top 35% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.30 | 0.36 | 0.48 | bottom 45% in Alabama; bottom 33% in the U.S. |
| Total nursing staff turnover (%) | 30.3 | 46.9 | 45.8 | top 9% in Alabama; top 15% in the U.S. |
| RN turnover (%) | 11.1 | 39.5 | 42.9 | top 5% in Alabama; top 4% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.96, RN 0.79, weekend 3.16. Staffing rating: 5/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 1/5 · long-stay residents: 1/5 · short-stay residents: 1/5
Who owns this facility
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Crowne Operations, INC | Organization | 5% or Greater Direct Ownership Interest | — | 11/01/2003 |
| Jennifer Jones McInnish Family Dynasty Trust #1 | Organization | 5% or Greater Indirect Ownership Interest | — | 12/31/2016 |
| Richard Bryan Jones Family Dynasty Trust #1 | Organization | 5% or Greater Indirect Ownership Interest | — | 12/31/2016 |
| Case, Felicia | Individual | W-2 Managing Employee | NOT APPLICABLE | 12/24/2021 |
| Crowne Management, LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 12/10/2009 |
| Dunnam, Noel | Individual | Corporate Director | NOT APPLICABLE | 06/11/2015 |
| Dunnam, Noel | Individual | Corporate Officer | NOT APPLICABLE | 06/11/2015 |
| Jones, Richard | Individual | Corporate Director | NOT APPLICABLE | 12/03/2003 |
| Jones, Richard | Individual | Corporate Officer | NOT APPLICABLE | 06/11/2015 |
| Manning, Marcus | Individual | Corporate Director | NOT APPLICABLE | 06/11/2015 |
| Wilder, John | Individual | Corporate Director | NOT APPLICABLE | 12/03/2003 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "If you ever planned to discharge or transfer my family member, how much written notice would we receive and how could we appeal?"
- "If my family member goes to the hospital, how long will you hold their bed, and will we get that in writing?"
- "Can I tour your kitchen, and what were the findings from your most recent food safety inspection?"
- "Who plans your menus, and can I see a sample week of meals including options for special diets?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Collinsville Healthcare & Rehab | 14.9 mi | Collinsville, AL | ★★☆☆☆ | 3/5 | |
| Crossville Health and Rehabilitation, LLC | 19.0 mi | Crossville, AL | ★★★★★ | 4/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 015156.