Concordia Manor
321 13th Ave N, Saint Petersburg, FL 33701 · Pinellas County · 39 certified beds · avg 34 residents/day · certified since Mar 1, 1991
Abuse citation flag (CMS)SFF Candidate
Part of chain: SENIOR HEALTH SOUTH (8 facilities, chain avg rating 1.9★)
The abuse flag means inspectors cited this facility for abuse that caused harm to a resident within the past year, or potential for harm in each of the last two years. Source: CMS.
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★☆☆☆☆1/5 · CMS overall rating: 1/5
⚠ The most recent standard health inspection was more than 2 years ago — conditions may have changed.
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Immediate jeopardy, repeated · Sep 10, 2025 · F-0600 · triggered by a complaint
The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors.
Why it matters: Abuse and neglect cause direct physical and emotional harm and are among the most serious failures a nursing home can have.
Severity (K): A life-threatening or extremely dangerous situation affected several residents. Among the most serious findings an inspection can produce.
Corrected: Oct 10, 2025 (Deficient, Provider has date of correction)
▲ Immediate jeopardy, repeated · Sep 10, 2025 · F-0689 · triggered by a complaint
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (K): A life-threatening or extremely dangerous situation affected several residents. Among the most serious findings an inspection can produce.
Corrected: Oct 10, 2025 (Deficient, Provider has date of correction)
▲ Immediate jeopardy, repeated · Sep 10, 2025 · F-0697 · triggered by a complaint
The facility did not provide safe and appropriate pain management for a resident who needed it.
Why it matters: Untreated pain causes needless suffering and can lead to depression, poor sleep, and declining health.
Severity (K): A life-threatening or extremely dangerous situation affected several residents. Among the most serious findings an inspection can produce.
Corrected: Oct 10, 2025 (Deficient, Provider has date of correction)
▲ Actual harm, one-off · Apr 23, 2025 · F-0600 · triggered by a complaint
The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors.
Why it matters: Abuse and neglect cause direct physical and emotional harm and are among the most serious failures a nursing home can have.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: May 16, 2025 (Deficient, Provider has date of correction)
All citations in the current public record (17)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Sep 10, 2025 | ▲ K · Immediate jeopardy, repeated | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint |
| Sep 10, 2025 | ▲ K · Immediate jeopardy, repeated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| Sep 10, 2025 | ▲ K · Immediate jeopardy, repeated | The facility did not provide safe and appropriate pain management for a resident who needed it. · from a complaint |
| Sep 10, 2025 | D · Potential for harm, one-off | The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. · from a complaint |
| Apr 23, 2025 | ▲ G · Actual harm, one-off | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint |
| Apr 23, 2025 | D · Potential for harm, one-off | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint |
| Apr 23, 2025 | D · Potential for harm, one-off | The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint |
| Apr 23, 2025 | D · Potential for harm, one-off | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint |
| Mar 7, 2025 | D · Potential for harm, one-off | The facility did not honor residents' individual preferences, choices, values, and beliefs in their daily life and care. · from a complaint |
| Mar 7, 2025 | D · Potential for harm, one-off | The facility did not keep all essential equipment working safely — things like heating and cooling systems, kitchen equipment, and medical devices. · from a complaint |
| May 9, 2024 | E · Potential for harm, repeated | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. |
| May 9, 2024 | E · Potential for harm, repeated | The facility did not keep all essential equipment working safely — things like heating and cooling systems, kitchen equipment, and medical devices. |
| May 9, 2024 | D · Potential for harm, one-off | The facility did not give the resident or their representative written notice of how long it would hold the resident's bed during a hospital stay or approved leave. |
| May 9, 2024 | D · Potential for harm, one-off | The facility did not properly complete the required screening (called PASARR) that identifies whether a person entering a nursing home has a mental illness or intellectual disability and needs specialized services. |
| Mar 9, 2022 | D · Potential for harm, one-off | The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle. |
| Mar 9, 2022 | D · Potential for harm, one-off | The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason. |
| Mar 5, 2021 | D · Potential for harm, one-off | The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems. |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (2 → 4).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2021 | 1 | 0 | D |
| 2022 | 2 | 0 | D |
| 2024 | 4 | 0 | E |
| 2025 | 10 | 4 | K ▲ |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
1 fine totaling $97,747.
| Date | Type | Amount / length |
|---|---|---|
| Sep 10, 2025 | Fine | $97,747 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Florida avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.63 | 4.03 | 3.95 | top 13% in Florida; top 20% in the U.S. |
| Registered Nurse hours | 1.08 | 0.76 | 0.69 | top 15% in Florida; top 12% in the U.S. |
| Weekend total nurse staffing | 4.29 | 3.68 | 3.50 | top 11% in Florida; top 16% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.58 | 0.53 | 0.48 | top 33% in Florida; top 25% in the U.S. |
| Total nursing staff turnover (%) | 73.3 | 41.4 | 45.8 | bottom 1% in Florida; bottom 4% in the U.S. |
| RN turnover (%) | 80.0 | 46.0 | 42.9 | bottom 4% in Florida; bottom 6% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.90, RN 0.91, weekend 3.61. Staffing rating: 3/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 3/5 · long-stay residents: 4/5 · short-stay residents: 2/5
Who owns this facility
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Senior Health Properties South, INC | Organization | 5% or Greater Direct Ownership Interest | 100% | 11/30/2000 |
| Senior Health South Ex LLC | Organization | 5% or Greater Indirect Ownership Interest | 100% | 11/20/2000 |
| Ames, Angelique | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/15/2018 |
| Ames, Angelique | Individual | ADP of the SNF | NOT APPLICABLE | 01/15/2018 |
| Consulting Support Services, LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 06/28/2011 |
| Consulting Support Services, LLC | Organization | ADP of the SNF | NOT APPLICABLE | 03/25/2025 |
| Depiano, Rich | Individual | Corporate Officer | NOT APPLICABLE | 01/01/2012 |
| Eleus Health Management LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 09/01/2009 |
| Eleus Health Management LLC | Organization | ADP of the SNF | NOT APPLICABLE | 05/05/2025 |
| Facility Support Company, LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 12/13/2010 |
| Facility Support Company, LLC | Organization | ADP of the SNF | NOT APPLICABLE | 03/21/2025 |
| Jackson, Marcia | Individual | Operational/Managerial Control | NOT APPLICABLE | 02/03/2017 |
| Jackson, Marcia | Individual | ADP of the SNF | NOT APPLICABLE | 02/03/2017 |
| Jaffe, Howard | Individual | Managing Control - Governing Body | NOT APPLICABLE | 01/01/2012 |
| Jaffe, Howard | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2012 |
| Kane Financial Services, LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 06/06/2012 |
| Kane Financial Services, LLC | Organization | ADP of the SNF | NOT APPLICABLE | 10/28/2025 |
| Mullen, Ann | Individual | Corporate Officer | NOT APPLICABLE | 01/01/2012 |
| Omega Healthcare Investors, INC | Organization | 5% or Greater Security Interest | NOT APPLICABLE | 09/01/2005 |
| Omega Healthcare Investors, INC | Organization | ADP of the SNF | NOT APPLICABLE | 07/01/2003 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "How do you assess and manage residents' pain, especially for those who have trouble communicating?"
- "Can you give me examples of how you adjust daily routines and room setups to fit each resident's preferences?"
- "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
- "If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
- "How do you keep residents' medical records accurate, complete, and secure?"
- "How do you learn each resident's personal preferences and make sure staff actually follow them?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Bayside Care Center | 0.7 mi | Saint Petersburg, FL | ★★★☆☆ | 3/5 | |
| North Healthcare and Rehabilitation Center | 1.0 mi | Saint Petersburg, FL | ★★★★☆ | 3/5 | |
| Apollo Healthcare & Rehabilitation Center | 1.7 mi | Saint Petersburg, FL | ★★★☆☆ | 2/5 | |
| South Heritage Health & Rehabilitation Center | 2.5 mi | Saint Petersburg, FL | ★☆☆☆☆ | 1/5 | abuse |
| Golfview Nursing Center | 2.8 mi | Saint Petersburg, FL | ★★☆☆☆ | 3/5 | |
| Shore Acres Care Center and Rehab | 2.9 mi | Saint Petersburg, FL | ★★★☆☆ | 3/5 | |
| Vivo Healthcare St Petersburg | 3.5 mi | Saint Petersburg, FL | ★☆☆☆☆ | 1/5 | |
| Vivo Healthcare Laurellwood | 3.5 mi | Saint Petersburg, FL | ★★★☆☆ | 2/5 | |
| Alpine Health and Rehabilitation Center | 3.6 mi | Saint Petersburg, FL | ★☆☆☆☆ | 1/5 | |
| Abbey Rehabilitation and Nursing Center | 3.6 mi | Saint Petersburg, FL | ★☆☆☆☆ | 1/5 | |
| Bay Pointe Nursing Pavilion | 4.4 mi | Saint Petersburg, FL | ★★★★☆ | 3/5 | |
| Marion and Bernard L Samson Nursing Center | 4.7 mi | Saint Petersburg, FL | ★★★☆☆ | 2/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 105714.