Winter Haven Health and Rehabilitation Center

How to file a complaint about care →

1 fine totaling $4,190.

Every penalty CMS publishes for this facility in the 3-year window is listed —none excluded. The count and the dollar total come from two different CMS datasets and agree for this facility. Penalties older than the window are dropped by CMS before publication, not by us.

What these staffing numbers mean →

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.22, RN 0.56, weekend 3.15.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.22 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 3/5.

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

Non profit - Corporation

Showing 20 of 22 parties CMS has on file for this facility; 2 are not displayed. The full list is in the CMS Ownership dataset.

Other facilities in the same chain

CMS lists this facility under the chain Senior Health South — 8 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

• Alpine Health and Rehabilitation Center — Saint Petersburg, FL · overall 1/5
• Community Convalescent Center — Plant City, FL · overall 1/5
• Concordia Manor — Saint Petersburg, FL · overall 1/5abuseSFF
• First Coast Health and Rehabilitation Center — Jacksonville, FL · overall 4/5
• South Heritage Health & Rehabilitation Center — Saint Petersburg, FL · overall 1/5abuse
• Treasure Isle Care Center — North Bay Village, FL · overall 2/5
• Whispering Oaks — Tampa, FL · overall 3/5

Listed by state, then facility name — not a ranking.

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

• "How do you decide when a feeding tube is truly needed, and how do staff care for residents who have one?"
• "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
• "How do you identify and arrange specialized services for residents with mental health conditions or disabilities?"
• "How do you screen new residents for mental health and disability-related needs, and how do you provide the specialized services they require?"
• "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
• "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
• "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
• "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"

Also worth asking anywhere

• "Your weekend nurse staffing is reported below the Florida midpoint — how does the weekend schedule differ from a weekday?"
• "Can I see the plan of correction for the findings in your most recent state inspection?"
• "CMS reports 37% total nursing staff turnover here — who on the care team has been with you longest?"
• "The ownership record on file lists 22 owning or managing parties — who makes the decisions about staffing levels?"
• "Can I visit again unannounced, at a mealtime or on a weekend?"

Compare this facility with the 3 closest →

Other facilities in the same county

CMS records place this facility in Polk, FL — 25 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.

• Breezy Hills Rehab and Care Center — Lakeland, FL · overall 2/5
• Bridgewalk on Harden Health and Rehabilitation, LL — Lakeland, FL · overall 1/5
• Charming Lakes Rehab — Lakeland, FL · overall 2/5
• Davenport Nursing and Rehab Center — Davenport, FL · overall 4/5
• Florida Presbyterian Homes INC — Lakeland, FL · overall 5/5

Listed by facility name — not a ranking. Homes already in the table above are not repeated here.

All facilities in Winter Haven →