Pointe Coupee Healthcare

How to file a complaint about care →

1 fine totaling $17,345.

Every penalty CMS publishes for this facility in the 3-year window is listed —none excluded. The count and the dollar total come from two different CMS datasets and agree for this facility. Penalties older than the window are dropped by CMS before publication, not by us.

What these staffing numbers mean →

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.06, RN 0.14, weekend 2.64.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.06 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 1/5.

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Limited Liability company

All 4 owning or managing parties CMS has on file are shown — none excluded.

Other facilities in the same chain

CMS lists this facility under the chain Plantation Management Company — 16 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

• St Joseph of Harahan — Harahan, LA · overall 1/5
• Sterling Place Healthcare & Rehabilitation Center — Baton Rouge, LA · overall 4/5
• The Guest House Care Center — Baton Rouge, LA · overall 1/5
• The Oaks Care Center — Pineville, LA · overall 4/5
• Valley View Health Care Facility — Marksville, LA · overall 2/5
• Central Guest House Healthcare & Rehabilitation Ce — Baton Rouge, LA · overall 3/5
• Chateau Living Center — Kenner, LA · overall 1/5
• Colonial Oaks Living Center — Metairie, LA · overall 2/5

Listed by state, then facility name — not a ranking. Showing 8 of the 15 others, continuing from this facility's own place in that list.

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

• "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
• "What systems do you use to prevent medication errors, and what happens when one occurs?"
• "Can you give me examples of how you adjust daily routines and room setups to fit each resident's preferences?"
• "If my family member falls or their condition changes, exactly when and how will I be notified?"
• "Can you show me an example care plan, and how are families included when it's created and updated?"
• "How do you assess and manage residents' pain, especially for those who have trouble communicating?"
• "What is your nurse and aide staffing ratio on each shift, including nights and weekends?"
• "What choices do residents have over their daily schedule, like meal times, bathing, and activities?"

Also worth asking anywhere

• "Your weekend nurse staffing is reported below the Louisiana midpoint — how does the weekend schedule differ from a weekday?"
• "Can I see the plan of correction for the findings in your most recent state inspection?"
• "CMS reports 30% total nursing staff turnover here — who on the care team has been with you longest?"
• "Can I visit again unannounced, at a mealtime or on a weekend?"

Compare this facility with the 3 closest →

All facilities in New Roads →