Chateau St. James Rehab and Retirement
1980 Jefferson Hwy, Lutcher, LA 70071 · St. James County · 116 certified beds · avg 73 residents/day · certified since Dec 1, 1994
Part of chain: PRIORITY MANAGEMENT (38 facilities, chain avg rating 2.9★)
4/5
Health inspection rating (on-site)
0
Serious findings on record
$0
Fines, last 3 years
3.04
Nurse hours/resident/day (adjusted)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 3/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (20)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Dec 10, 2025 | E · Potential for harm, repeated | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. |
| Dec 10, 2025 | E · Potential for harm, repeated | The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail. |
| Dec 10, 2025 | D · Potential for harm, one-off | The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes. |
| May 28, 2025 | D · Potential for harm, one-off | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · from a complaint |
| May 28, 2025 | D · Potential for harm, one-off | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · from a complaint |
| Nov 8, 2024 | E · Potential for harm, repeated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
| Nov 8, 2024 | D · Potential for harm, one-off | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Nov 8, 2024 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Nov 8, 2024 | B · Minimal risk, repeated | The facility did not give residents important notices in a format and language they can understand — for example, translated documents or accessible formats for those with vision or hearing loss. |
| Nov 8, 2024 | B · Minimal risk, repeated | The facility did not make its inspection results easy for residents to see, or made it hard for residents to contact advocacy agencies like the ombudsman. |
| Nov 8, 2024 | B · Minimal risk, repeated | The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day. |
| Apr 24, 2024 | D · Potential for harm, one-off | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · from a complaint |
| Dec 14, 2023 | E · Potential for harm, repeated | The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal. |
| Dec 14, 2023 | E · Potential for harm, repeated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint |
| Dec 14, 2023 | E · Potential for harm, repeated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
| Dec 14, 2023 | E · Potential for harm, repeated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Dec 14, 2023 | D · Potential for harm, one-off | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. |
| Dec 14, 2023 | D · Potential for harm, one-off | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. |
| Dec 14, 2023 | D · Potential for harm, one-off | The facility did not have enough nursing staff each day to meet every resident's needs, or did not have a licensed nurse in charge on each shift. Adequate staffing is one of the strongest predictors of good care. · from a complaint |
| Dec 14, 2023 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (6 → 3).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 8 | 0 | E |
| 2024 | 7 | 0 | E |
| 2025 | 5 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Louisiana avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.04 | 4.04 | 3.95 | bottom 8% in Louisiana; bottom 15% in the U.S. |
| Registered Nurse hours | 0.27 | 0.32 | 0.69 | top 49% in Louisiana; bottom 7% in the U.S. |
| Weekend total nurse staffing | 2.45 | 3.45 | 3.50 | bottom 6% in Louisiana; bottom 8% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.15 | 0.20 | 0.48 | top 46% in Louisiana; bottom 5% in the U.S. |
| Total nursing staff turnover (%) | 0.0 | 47.6 | 45.8 | — |
| RN turnover (%) | 0.0 | 41.6 | 42.9 | — |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.37, RN 0.30, weekend 2.71. Staffing rating: 1/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 3/5 · long-stay residents: 4/5 · short-stay residents: 2/5
Who owns this facility
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Boulware St James LLC | Organization | 5% or Greater Direct Ownership Interest | 50% | 07/03/2012 |
| Boulware, Douglas | Individual | Indirect Ownership Interest | NOT APPLICABLE | 07/03/2012 |
| Boulware, Steven | Individual | Direct Ownership Interest | NOT APPLICABLE | 07/03/2012 |
| Boulware, Steven | Individual | Indirect Ownership Interest | NOT APPLICABLE | 07/03/2012 |
| Boulware, Thomas | Individual | 5% or Greater Indirect Ownership Interest | 13% | 07/03/2012 |
| Centermark Management LLC | Organization | 5% or Greater Direct Ownership Interest | 10% | 07/03/2012 |
| CKF Holdings LLC | Organization | 5% or Greater Direct Ownership Interest | 5% | 07/03/2012 |
| Lord, Gregory | Individual | 5% or Greater Direct Ownership Interest | 10% | 07/03/2012 |
| Rogenmoser D'ville LLC | Organization | 5% or Greater Direct Ownership Interest | 10% | 07/03/2012 |
| Rogenmoser, Robert | Individual | 5% or Greater Indirect Ownership Interest | 10% | 07/03/2012 |
| Walker, Katie | Individual | 5% or Greater Indirect Ownership Interest | 13% | 07/03/2012 |
| Wimberly, Jonathan | Individual | 5% or Greater Direct Ownership Interest | 5% | 07/03/2012 |
| Wright, Christopher | Individual | 5% or Greater Direct Ownership Interest | 5% | 07/03/2012 |
| Boulware St James LLC | Organization | 5% or Greater Security Interest | NOT APPLICABLE | 07/03/2012 |
| Boulware St James LLC | Organization | ADP of the SNF | NOT APPLICABLE | 07/03/2012 |
| Boulware, Douglas | Individual | 5% or Greater Security Interest | NOT APPLICABLE | 07/03/2012 |
| Boulware, Douglas | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/03/2012 |
| Boulware, Douglas | Individual | ADP of the SNF | NOT APPLICABLE | 07/03/2012 |
| Boulware, Sandra | Individual | 5% or Greater Security Interest | NOT APPLICABLE | 07/03/2012 |
| Boulware, Sandra | Individual | ADP of the SNF | NOT APPLICABLE | 07/03/2012 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
- "How do you coordinate and monitor care for residents who receive dialysis?"
- "How do you decide when a feeding tube is truly needed, and how do staff care for residents who have one?"
- "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
- "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Southeast Louisiana War Veterans Home | 7.6 mi | Reserve, LA | ★★★★★ | 5/5 | |
| Twin Oaks Nursing Home | 11.8 mi | Laplace, LA | ★☆☆☆☆ | 2/5 | |
| Thibodaux Healthcare and Rehabilitation Center | 18.1 mi | Thibodaux, LA | ★★★★☆ | 4/5 | |
| Chateau D'ville Rehab and Retirement | 18.6 mi | Donaldsonville, LA | ★★★★★ | 5/5 | |
| Audubon Health and Rehab | 19.1 mi | Thibodaux, LA | ★★★★☆ | 5/5 | |
| Ormond Nursing & Care Center | 19.3 mi | Destrehan, LA | ★★★★★ | 5/5 | |
| Legacy Nursing and Rehabilitation of Lafourche | 19.3 mi | Thibodaux, LA | ★★☆☆☆ | 3/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 195304.