Chateau St. James Rehab and Retirement

How to file a complaint about care →

No fines or payment denials in the published 3-year window.

What these staffing numbers mean →

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.37, RN 0.30, weekend 2.71.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.37 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 1/5.

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Limited Liability company

Showing 20 of 50 parties CMS has on file for this facility; 30 are not displayed. The full list is in the CMS Ownership dataset.

Other facilities in the same chain

CMS lists this facility under the chain Priority Management — 38 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

• Chateau Terrebonne Health Care Center — Houma, LA · overall 5/5
• Colonial Oaks Skilled Nursing and Rehabilitation — Bossier City, LA · overall 1/5abuseSFF
• Jo Ellen Smith Convalescent Center — New Orleans, LA · overall 4/5
• Louisiana Extended Care Hospital of Lafayette — Lafayette, LA · overall 3/5
• Pilgrim Manor Skilled Nursing and Rehabilitation — Bossier City, LA · overall 1/5abuse
• Resthaven Living Center — Bogalusa, LA · overall 2/5
• Shreveport Manor Skilled Nursing & Rehabilitation — Shreveport, LA · overall 1/5
• Spring Lake Skilled Nursing and Rehabilitation — Shreveport, LA · overall 5/5

Listed by state, then facility name — not a ranking. Showing 8 of the 37 others, continuing from this facility's own place in that list.

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

• "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
• "How do you coordinate and monitor care for residents who receive dialysis?"
• "How do you decide when a feeding tube is truly needed, and how do staff care for residents who have one?"
• "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
• "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
• "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
• "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
• "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"

Also worth asking anywhere

• "Your weekend nurse staffing is reported below the Louisiana midpoint — how does the weekend schedule differ from a weekday?"
• "Can I see the plan of correction for the findings in your most recent state inspection?"
• "The ownership record on file lists 50 owning or managing parties — who makes the decisions about staffing levels?"
• "Can I visit again unannounced, at a mealtime or on a weekend?"

Compare this facility with the 3 closest →

All facilities in Lutcher →