Crestmont North Nursing Home

Name: Crestmont North Nursing Home
Address: 13330 DETROIT AVE, Lakewood, OH, 44107, US
Telephone: 2162289550

13330 Detroit Ave, Lakewood, OH 44107 · Cuyahoga County · 71 certified beds · avg 58 residents/day · certified since May 22, 1992

3/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.39

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (40)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jun 9, 2026	D · Potential for harm, one-off	The facility did not let a resident help develop and carry out their own plan of care — the written roadmap of the services and support they'll receive, built around their personal goals and preferences. · from a complaint
Jun 9, 2026	D · Potential for harm, one-off	The facility did not honor residents' right to manage their own money and financial affairs. · from a complaint
Jun 9, 2026	D · Potential for harm, one-off	The facility did not protect residents from misuse of their belongings or money — this is called misappropriation, and it includes theft or improper use of a resident's property or funds. · from a complaint
Jun 9, 2026	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Jun 9, 2026	D · Potential for harm, one-off	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. · from a complaint
May 29, 2025	E · Potential for harm, repeated	The facility did not properly notify residents about the balance of money it holds for them, or failed to return those funds when a resident was discharged, evicted, or died.
May 29, 2025	D · Potential for harm, one-off	The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care.
May 29, 2025	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
May 29, 2025	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
May 29, 2025	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
May 29, 2025	D · Potential for harm, one-off	The facility did not provide care that took into account residents' past trauma or their cultural backgrounds. Care is supposed to be sensitive to what residents have lived through and where they come from.
May 29, 2025	D · Potential for harm, one-off	The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication.
May 29, 2025	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Nov 27, 2024	E · Potential for harm, repeated	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint
Nov 27, 2024	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · from a complaint
Nov 27, 2024	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Nov 27, 2024	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · from a complaint
Aug 25, 2022	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Aug 25, 2022	F · Potential for harm, facility-wide	The facility did not keep its building and grounds safe, functional, clean, and comfortable for residents, staff, and visitors.
Aug 25, 2022	E · Potential for harm, repeated	The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal.
Aug 25, 2022	E · Potential for harm, repeated	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Aug 25, 2022	E · Potential for harm, repeated	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Aug 25, 2022	D · Potential for harm, one-off	The facility did not properly notify residents about the balance of money it holds for them, or failed to return those funds when a resident was discharged, evicted, or died.
Aug 25, 2022	D · Potential for harm, one-off	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Aug 25, 2022	D · Potential for harm, one-off	The facility did not properly complete the required screening (called PASARR) that identifies whether a person entering a nursing home has a mental illness or intellectual disability and needs specialized services.
Aug 25, 2022	D · Potential for harm, one-off	The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems.
Aug 25, 2022	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Aug 25, 2022	C · Minimal risk, facility-wide	The facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered.
Aug 29, 2019	F · Potential for harm, facility-wide	The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature.
Aug 29, 2019	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Aug 29, 2019	E · Potential for harm, repeated	The facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered.
Aug 29, 2019	E · Potential for harm, repeated	The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline.
Aug 29, 2019	E · Potential for harm, repeated	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Aug 29, 2019	D · Potential for harm, one-off	The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal.
Aug 29, 2019	D · Potential for harm, one-off	The facility did not enter each resident's assessment information into the required format and send it to the state within 7 days of completing the assessment, as the rules require.
Aug 29, 2019	D · Potential for harm, one-off	The facility did not coordinate resident assessments with the state's pre-admission screening program for mental illness and intellectual disabilities, or failed to refer residents for the special services they need.
Aug 29, 2019	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Aug 29, 2019	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Aug 29, 2019	C · Minimal risk, facility-wide	The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day.
Aug 29, 2019	C · Minimal risk, facility-wide	The facility did not have policies on smoking.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (11 → 8).

Year	Citations	Worst severity that year
2019	12	F
2022	11	F
2024	4	E
2025	8	E
2026	5	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Ohio avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.39	3.45	3.95	top 44% in Ohio; bottom 31% in the U.S.
Registered Nurse hours	0.45	0.60	0.69	bottom 28% in Ohio; bottom 30% in the U.S.
Weekend total nurse staffing	2.96	3.07	3.50	top 48% in Ohio; bottom 29% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.24	0.42	0.48	bottom 16% in Ohio; bottom 19% in the U.S.
Total nursing staff turnover (%)	42.3	48.7	45.8	top 33% in Ohio; top 42% in the U.S.
RN turnover (%)	40.0	43.9	42.9	top 43% in Ohio; top 46% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.28, RN 0.43, weekend 2.87. Staffing rating: 2/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: —/5

Who owns this facility

For profit - Individual

Owner / manager	Type	Role	Stake	Since
Coury, Elias	Individual	5% or Greater Direct Ownership Interest	100%	11/05/1986
Bhimani, Jayantilal	Individual	ADP of the SNF	NOT APPLICABLE	06/01/2018
BHP Management Corporation	Organization	Operational/Managerial Control	NOT APPLICABLE	01/01/2016
BHP Management Corporation	Organization	ADP of the SNF	NOT APPLICABLE	01/01/2016
Coury, Elias	Individual	Corporate Director	NOT APPLICABLE	11/01/2000
Coury, Elias	Individual	Corporate Officer	NOT APPLICABLE	11/01/2000
Coury, Elias	Individual	ADP of the SNF	NOT APPLICABLE	12/01/2000
Fox, Alexander	Individual	Operational/Managerial Control	NOT APPLICABLE	05/02/2019
Fox, Alexander	Individual	ADP of the SNF	NOT APPLICABLE	05/02/2019
Fox, Norman	Individual	Corporate Officer	NOT APPLICABLE	11/01/2000
Fox, Norman	Individual	ADP of the SNF	NOT APPLICABLE	12/01/2000
Tranquility Counseling Services LLC	Organization	ADP of the SNF	NOT APPLICABLE	01/31/2025

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How are residents and families included in care plan meetings, and how often do those meetings happen?"
"How are residents' personal funds handled here, and what records can families review?"
"What safeguards do you have to protect residents' money and belongings, and what happens when something goes missing?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"What is your current medication error rate, and what have you changed to bring errors down?"
"If you manage my family member's personal funds, how often will we get statements and how quickly are funds returned?"
"How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
"Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Enniscourt Nursing Care	0.0 mi	Lakewood, OH	★★☆☆☆	2/5
O'Neill Healthcare Lakewood	0.3 mi	Lakewood, OH	★★★★☆	3/5
Rocky River Gardens Rehab and Nursing Ctr	3.5 mi	Cleveland, OH	★★☆☆☆	1/5
Larchwood Care	3.5 mi	Cleveland, OH	★★★★★	4/5
Franklin Plaza Extended Care	3.6 mi	Cleveland, OH	★★★☆☆	2/5
Westpark Healthcare Campus	3.6 mi	Cleveland, OH	★★★★★	4/5
St Augustine Manor	4.1 mi	Cleveland, OH	★★★★★	4/5
Eliza Jennings Home	4.1 mi	Cleveland, OH	★★★★☆	4/5
Algart Health Care	4.1 mi	Cleveland, OH	★★★★★	5/5
O'Neill Healthcare Fairview Park	4.4 mi	Fairview Park, OH	★★★★★	5/5
Aristos Nursing and Rehabilitation	4.5 mi	Cleveland, OH	★★☆☆☆	2/5
Welsh Home the	4.6 mi	Rocky River, OH	★★★★★	5/5

Compare this facility with the 3 closest →

All facilities in Lakewood →

Facility data as of CMS processing date 2026-08-01. CCN 365875.

The Care File

Visit checklist — Crestmont North Nursing Home

13330 Detroit Ave, Lakewood, OH 44107 · 2162289550

Health inspection rating 3/5 · CMS overall 4/5· Fines (3y): $0

Questions for the administrator:

☐ "How are residents and families included in care plan meetings, and how often do those meetings happen?"
☐ "How are residents' personal funds handled here, and what records can families review?"
☐ "What safeguards do you have to protect residents' money and belongings, and what happens when something goes missing?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "What is your current medication error rate, and what have you changed to bring errors down?"
☐ "If you manage my family member's personal funds, how often will we get statements and how quickly are funds returned?"
☐ "How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
☐ "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 365875 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)