1925 Turner Street, Allentown, PA 18104 (opens Google Maps) · Lehigh County · (610) 794-5300· 343 certified beds · avg 240 residents/day · certified since Jan 1, 1967 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
New to these records? How to read an inspection report →
Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 2/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
▲ Immediate jeopardy, pattern · Aug 19, 2025 · F-0880 · triggered by a complaint
The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Why it matters: Weak infection control lets illnesses like flu, COVID-19, and drug-resistant infections spread quickly among vulnerable residents.
Severity (K): Immediate jeopardy to resident health or safety was cited. The scope was a pattern: more than a limited occurrence, without being widespread. Scope describes the extent of the deficiency, not whether it happened on previous inspections.
Corrected: Sep 30, 2025 (Deficient, Provider has date of correction)
Showing the latest 3 of 19 inspection findings. Open the full record below to read every finding.
The facility gave residents unnecessary mind-altering (psychotropic) medications, or used drugs in a way that restrained residents by dulling their ability to think, move, or function. F-0605
The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. F-0641
The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. F-0656
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jun 12, 2026 | D · Potential for more than minimal harm, isolated | The facility gave residents unnecessary mind-altering (psychotropic) medications, or used drugs in a way that restrained residents by dulling their ability to think, move, or function. · F-0605 |
| Jun 12, 2026 | D · Potential for more than minimal harm, isolated | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · F-0641 |
| Jun 12, 2026 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| Jun 12, 2026 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684 |
| Jun 12, 2026 | D · Potential for more than minimal harm, isolated | The facility did not safely and appropriately administer IV fluids (fluids given through a vein) for residents who needed them. · F-0694 |
| Jun 12, 2026 | D · Potential for more than minimal harm, isolated | The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail. · F-0698 |
| Jun 12, 2026 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Aug 19, 2025 | ▲ K · Immediate jeopardy, pattern | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint · F-0880 |
| Jul 17, 2025 | D · Potential for more than minimal harm, isolated | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · F-0550 |
| Jul 17, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline. · F-0688 |
| Jul 17, 2025 | D · Potential for more than minimal harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689 |
| May 12, 2025 | D · Potential for more than minimal harm, isolated | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint · F-0550 |
| Apr 24, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint · F-0684 |
| Aug 8, 2024 | F · Potential for more than minimal harm, widespread | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Aug 8, 2024 | D · Potential for more than minimal harm, isolated | The facility did not honor residents' right to make their own choices about their daily lives, such as when to wake up, what to eat, or how to spend their time. · F-0561 |
| Aug 8, 2024 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| Aug 8, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle. · F-0679 |
| Aug 8, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684 |
| Aug 8, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline. · F-0688 |
Citations from standard inspections increased between the last two inspection cycles (3 → 7).
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2024 | 6 | 0 | F |
| 2025 | 6 | 1 | K ▲ |
| 2026 | 7 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
How to file a complaint about care →
1 fine totaling $11,087.
Every penalty CMS publishes for this facility in the 3-year window is listed —none excluded. The count and the dollar total come from two different CMS datasets and agree for this facility. Penalties older than the window are dropped by CMS before publication, not by us.
| Date | Type | Amount / length |
|---|---|---|
| Jul 17, 2025 | Fine | $11,087 |
What these staffing numbers mean →
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Pennsylvania avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.98 | 3.94 | 3.95 | top 38% in Pennsylvania; top 40% in the U.S. |
| Registered Nurse hours | 0.45 | 0.80 | 0.69 | bottom 17% in Pennsylvania; bottom 30% in the U.S. |
| Weekend total nurse staffing | 3.67 | 3.58 | 3.50 | top 36% in Pennsylvania; top 35% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.22 | 0.56 | 0.48 | bottom 5% in Pennsylvania; bottom 15% in the U.S. |
| Total nursing staff turnover (%) | 46.9 | 44.5 | 45.8 | bottom 43% in Pennsylvania; bottom 45% in the U.S. |
| RN turnover (%) | 64.5 | 39.9 | 42.9 | bottom 11% in Pennsylvania; bottom 16% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.78, RN 0.43, weekend 3.48.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.78 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 3/5.
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 2/5 · long-stay residents: 2/5 · short-stay residents: 3/5
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Phoebe Allentown Health Care Center. CMS inspection and staffing records do not tell us what this home will charge you.
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Understand who pays for care · How we handle price evidence · Report an incorrect price
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Haddad, Teri | Individual | 5% or Greater Direct Ownership Interest | — | 02/25/2025 |
| Mason, Candace | Individual | 5% or Greater Direct Ownership Interest | — | 12/12/2005 |
| Pfleegor, Michael | Individual | 5% or Greater Direct Ownership Interest | — | 11/08/2021 |
| Steiner, Patricia | Individual | 5% or Greater Direct Ownership Interest | — | 12/12/2021 |
| Alfaro, Tracy | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/19/2019 |
| Alfaro, Tracy | Individual | ADP of the SNF | NOT APPLICABLE | 05/19/2019 |
| Baer, Thomas | Individual | Corporate Officer | NOT APPLICABLE | 01/01/2022 |
| Baer, Thomas | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2022 |
| Baer, Thomas | Individual | ADP of the SNF | NOT APPLICABLE | 01/01/2022 |
| Baker Tilly Advisory Group LP | Organization | ADP of the SNF | NOT APPLICABLE | 05/29/2024 |
| Barley, Richard | Individual | Operational/Managerial Control | NOT APPLICABLE | 03/18/2025 |
| Barley, Richard | Individual | ADP of the SNF | NOT APPLICABLE | 03/18/2025 |
| Bates, Bonita | Individual | Operational/Managerial Control | NOT APPLICABLE | 12/11/2017 |
| Bates, Bonita | Individual | Trustee of the SNF | NOT APPLICABLE | 12/11/2017 |
| Bell, Carmen | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/04/2022 |
| Bell, Carmen | Individual | Trustee of the SNF | NOT APPLICABLE | 04/04/2022 |
| Bertolette, Robert | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/01/2017 |
| Bertolette, Robert | Individual | Trustee of the SNF | NOT APPLICABLE | 07/01/2017 |
| Bock, Kelly | Individual | Corporate Director | NOT APPLICABLE | 02/03/2015 |
| Bock, Kelly | Individual | Operational/Managerial Control | NOT APPLICABLE | 02/03/2015 |
Showing 20 of 99 parties CMS has on file for this facility; 79 are not displayed. The full list is in the CMS Ownership dataset.
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Jewel Healthcare and Rehabilitation Center | 0.5 mi | Allentown, PA | ★★★★☆ | 4/5 | |
| Good Shepherd Home Raker Center | 1.8 mi | Allentown, PA | ★★★★☆ | 4/5 | |
| Cedar Crest Post Acute | 2.5 mi | Allentown, PA | ★★★★☆ | 4/5 | |
| Cedarbrook Senior Care and Rehabilitation | 2.8 mi | Allentown, PA | ★★★★★ | 4/5 | |
| Lehigh Valley Hospital Tsu | 2.8 mi | Allentown, PA | ★★★★★ | 3/5 | |
| Fellowship Manor | 3.0 mi | Whitehall, PA | ★★★★★ | 4/5 | |
| Luther Crest Nursing Facility | 3.2 mi | Allentown, PA | ★★★★★ | 5/5 | |
| Riverton Rehabilitation and Healthcare Center | 4.4 mi | Allentown, PA | ★★★★★ | 4/5 | |
| Complete Care at Lehigh LLC | 5.1 mi | Macungie, PA | ★★★☆☆ | 3/5 | |
| Holy Family Manor | 5.4 mi | Bethlehem, PA | ★★★★☆ | 4/5 | |
| Bethlehem South Skilled Nursing and Rehabilitation | 5.6 mi | Bethlehem, PA | ★☆☆☆☆ | 2/5 | abuse |
| Bethlehem North Skilled Nursing and Rehabilitation | 5.7 mi | Bethlehem, PA | ★☆☆☆☆ | 2/5 |
Compare this facility with the 3 closest →
CMS records place this facility in Lehigh, PA — 16 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 395080.
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