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South Cove Manor Nursing & Rehabilitation Center
288 Washington Street, Quincy, MA 02169 (opens Google Maps) · Norfolk County · (617) 423-0590· 141 certified beds · avg 136 residents/day · certified since Jul 1, 1990 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
5/5
Health inspection rating (on-site)
inspected Sep 9, 2025
0
Serious findings on record
$0
Fines, last 3 years
3.98
Nurse hours/resident/day (adjusted)
Every record stays on this page.
What health inspectors found (on-site government inspections — the most independent evidence available)
New to these records? How to read an inspection report →
Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Inspection findings in the public record
Showing the latest 3 of 16 inspection findings. Open the full record below to read every finding.
The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems. F-0756
The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. F-0656
The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. F-0658
View all 16 inspection findingsShow only the latest 3 findings
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jul 31, 2024 | E · Potential for more than minimal harm, pattern | The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems. · F-0756 |
| Jul 31, 2024 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| Jul 31, 2024 | D · Potential for more than minimal harm, isolated | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · F-0658 |
| Jul 31, 2024 | D · Potential for more than minimal harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689 |
| Jul 31, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695 |
| Jul 31, 2024 | D · Potential for more than minimal harm, isolated | The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. · F-0758 |
| Jul 31, 2024 | D · Potential for more than minimal harm, isolated | The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations. · F-0883 |
| May 26, 2023 | E · Potential for more than minimal harm, pattern | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · F-0658 |
| May 26, 2023 | E · Potential for more than minimal harm, pattern | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689 |
| May 26, 2023 | D · Potential for more than minimal harm, isolated | The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · F-0580 |
| May 26, 2023 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| May 26, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695 |
| May 26, 2023 | D · Potential for more than minimal harm, isolated | The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. · F-0758 |
| May 26, 2023 | D · Potential for more than minimal harm, isolated | The facility did not make sure special medical diets — like low-sodium or diabetic diets — were properly ordered by the resident's doctor or managed by a qualified dietitian as state law allows. · F-0808 |
| May 26, 2023 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| May 26, 2023 | B · Potential for minimal harm, pattern | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · F-0641 |
Inspection trend by year
All citationsSerious citations (G–L)
2023
All citations: 9
Serious citations (G–L): 0
2024
All citations: 7
Serious citations (G–L): 0
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 9 | 0 | E |
| 2024 | 7 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
Nurse staffing (from payroll records, adjusted for how much care residents need)
What these staffing numbers mean →
This facilityMassachusetts averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 3.98
Massachusetts average: 3.89
U.S. average: 3.95
Registered Nurse hours
This facility: 0.70
Massachusetts average: 0.65
U.S. average: 0.69
Weekend total nurse staffing
This facility: 3.72
Massachusetts average: 3.51
U.S. average: 3.50
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Massachusetts avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.98 | 3.89 | 3.95 | top 34% in Massachusetts; top 40% in the U.S. |
| Registered Nurse hours | 0.70 | 0.65 | 0.69 | top 31% in Massachusetts; top 36% in the U.S. |
| Weekend total nurse staffing | 3.72 | 3.51 | 3.50 | top 28% in Massachusetts; top 32% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.49 | 0.46 | 0.48 | top 30% in Massachusetts; top 34% in the U.S. |
| Total nursing staff turnover (%) | 13.8 | 38.2 | 45.8 | top 1% in Massachusetts; top 1% in the U.S. |
| RN turnover (%) | 25.0 | 42.6 | 42.9 | top 17% in Massachusetts; top 20% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.63, RN 0.64, weekend 3.39.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.63 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 4/5.
Quality measures: assessments & claims
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: —/5
Costs & payment
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for South Cove Manor Nursing & Rehabilitation Center. CMS inspection and staffing records do not tell us what this home will charge you.
Calculate a stay from a quote you receive
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Before you compare prices
- Request the room type, effective date and itemized daily rate in writing.
- Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
- Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.
Understand who pays for care · How we handle price evidence · Report an incorrect price
Who owns this facility
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Bowler, Marianne | Individual | Corporate Director | NOT APPLICABLE | 02/16/2011 |
| Cambridge Savings Bank | Organization | 5% or Greater Mortgage Interest | NOT APPLICABLE | 10/01/2012 |
| Cambridge Savings Bank | Organization | 5% or Greater Security Interest | NOT APPLICABLE | 10/01/2012 |
| Cambridge Savings Bank | Organization | ADP of the SNF | NOT APPLICABLE | 05/09/2025 |
| Chang, Hemmie | Individual | Corporate Director | NOT APPLICABLE | 02/16/2011 |
| Chang, Hemmie | Individual | Corporate Officer | NOT APPLICABLE | 02/16/2011 |
| Chen, Li | Individual | Corporate Officer | NOT APPLICABLE | 07/27/2017 |
| Chen, Li | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/27/2017 |
| Chen, Li | Individual | ADP of the SNF | NOT APPLICABLE | 07/27/2017 |
| Cheng, Philip | Individual | Corporate Director | NOT APPLICABLE | 05/21/2024 |
| Chin, May | Individual | Corporate Director | NOT APPLICABLE | 02/16/2011 |
| Chin, Thomas | Individual | Corporate Director | NOT APPLICABLE | 02/16/2011 |
| Daley, Lisa | Individual | Corporate Director | NOT APPLICABLE | 05/21/2024 |
| Elkerton, Stanley | Individual | Corporate Director | NOT APPLICABLE | 02/16/2011 |
| Graves, William | Individual | Corporate Officer | NOT APPLICABLE | 03/01/2018 |
| Graves, William | Individual | Operational/Managerial Control | NOT APPLICABLE | 03/01/2018 |
| Graves, William | Individual | ADP of the SNF | NOT APPLICABLE | 03/01/2018 |
| Hanson, Scott | Individual | Corporate Officer | NOT APPLICABLE | 10/21/2013 |
| Hanson, Scott | Individual | ADP of the SNF | NOT APPLICABLE | 10/21/2013 |
| Lai, Leonard | Individual | Corporate Director | NOT APPLICABLE | 02/16/2011 |
Showing 20 of 37 parties CMS has on file for this facility; 17 are not displayed. The full list is in the CMS Ownership dataset.
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Does a pharmacist review every resident's medications and chart monthly, and how are their concerns acted on?"
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
- "What is your approach to psychiatric medications — how do you try non-drug options first and work to reduce doses over time?"
- "What percentage of your residents and staff are vaccinated against flu and pneumonia, and how do you offer the vaccines?"
- "If my family member falls or their condition changes, exactly when and how will I be notified?"
Also worth asking anywhere
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the plan of correction for the findings in your most recent state inspection?"
- "CMS reports 14% total nursing staff turnover here — who on the care team has been with you longest?"
- "The ownership record on file lists 37 owning or managing parties — who makes the decisions about staffing levels?"
- "Can I visit again unannounced, at a mealtime or on a weekend?"
Nearby facilities (12 closest of 116 within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Hancock Park Rehabiliation and Nursing Center | 0.7 mi | Quincy, MA | ★★★☆☆ | 3/5 | |
| Regalcare at Quincy | 1.0 mi | Quincy, MA | ★☆☆☆☆ | 1/5 | |
| John Scott House Nursing & Rehabilitation Center | 2.2 mi | Braintree, MA | ★★★★★ | 4/5 | |
| Royal Braintree Nursing and Rehabilitation Center | 2.2 mi | Braintree, MA | ★★☆☆☆ | 2/5 | |
| Pope Nursing Home | 2.4 mi | Weymouth, MA | ★★☆☆☆ | 2/5 | |
| Affinity Healthcare | 3.6 mi | Braintree, MA | ★★☆☆☆ | 2/5 | |
| Alliance Health at Marina Bay | 3.7 mi | Quincy, MA | ★★★☆☆ | 3/5 | |
| Alliance Health at Braintree | 3.9 mi | Braintree, MA | ★★★★★ | 5/5 | |
| Bostonian Nursing Care & Rehabilitation Center | 3.9 mi | Dorchester, MA | ★★★★★ | 5/5 | |
| Harbor House Nursing & Rehabilitation Center | 4.3 mi | Hingham, MA | ★★★★☆ | 4/5 | |
| Boston Home, INC (the) | 4.4 mi | Boston, MA | ★★★★★ | 5/5 | |
| Care One at Weymouth | 4.5 mi | Weymouth, MA | ★★☆☆☆ | 2/5 |
Compare this facility with the 3 closest →
Other facilities in the same county
CMS records place this facility in Norfolk, MA — 33 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
- The Center at Blue Hills — Stoughton, MA · overall 3/5abuse
- The Gardens at Cedarwood — Franklin, MA · overall 2/5
- Thomas Upham House — Medfield, MA · overall 5/5
- Victoria Haven Nursing Facility — Norwood, MA · overall 2/5
- Adviniacare Newton Wellesley — Wellesley, MA · overall 4/5
- Alliance Health at Maples — Wrentham, MA · overall 3/5
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 225514.