North End Rehabilitation and Healthcare Center

Name: North End Rehabilitation and Healthcare Center
Address: 70 FULTON STREET, Boston, MA, 02109, US
Telephone: 8577727800

70 Fulton Street, Boston, MA 02109 · Suffolk County · 100 certified beds · avg 89 residents/day · certified since Jul 1, 1990

Part of chain: MARQUIS HEALTH SERVICES (87 facilities, chain avg rating 3.0★)

2/5

Health inspection rating (on-site)

Serious findings on record

$17,345

Fines, last 3 years

3.32

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 2/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

Most serious findings (actual harm or immediate jeopardy)

▲ Immediate jeopardy, one-off · May 9, 2025 · F-0678

The facility did not provide basic life support, such as CPR, before emergency medical help arrived — care that's required when it matches the doctor's orders and the resident's own written wishes.

Why it matters: In a cardiac or breathing emergency, failure to start CPR promptly can be the difference between life and death.

Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.

Corrected: May 16, 2025 (Deficient, Provider has date of correction)

▲ Immediate jeopardy, one-off · May 9, 2025 · F-0726

The facility did not make sure its nurses and nurse aides had the skills and training needed to properly care for every resident.

Why it matters: Undertrained caregivers are more likely to miss warning signs and make care mistakes.

Corrected: May 16, 2025 (Deficient, Provider has date of correction)

All citations in the current public record (16)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Apr 30, 2026	E · Potential for harm, repeated	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.
Apr 30, 2026	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
Apr 30, 2026	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Apr 30, 2026	D · Potential for harm, one-off	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections.
May 9, 2025	▲ J · Immediate jeopardy, one-off	The facility did not provide basic life support, such as CPR, before emergency medical help arrived — care that's required when it matches the doctor's orders and the resident's own written wishes.
May 9, 2025	▲ J · Immediate jeopardy, one-off	The facility did not make sure its nurses and nurse aides had the skills and training needed to properly care for every resident.
May 9, 2025	E · Potential for harm, repeated	The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes.
May 9, 2025	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
May 9, 2025	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
May 9, 2025	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
May 9, 2025	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.
May 9, 2025	D · Potential for harm, one-off	The facility did not run an ongoing quality assurance committee that reviews care problems and creates plans to fix them.
May 23, 2024	D · Potential for harm, one-off	The facility used physical restraints — devices that limit a resident's movement — when they weren't needed for medical treatment.
May 23, 2024	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
May 23, 2024	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
May 23, 2024	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (8 → 4).

Year	Citations	Serious (G–L)	Worst severity that year
2024	4	0	D
2025	8	2	J ▲
2026	4	0	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

1 fine totaling $17,345.

Date	Type	Amount / length
May 9, 2025	Fine	$17,345

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Massachusetts avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.32	3.89	3.95	bottom 20% in Massachusetts; bottom 27% in the U.S.
Registered Nurse hours	1.07	0.65	0.69	top 6% in Massachusetts; top 13% in the U.S.
Weekend total nurse staffing	2.88	3.51	3.50	bottom 14% in Massachusetts; bottom 25% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.92	0.46	0.48	top 5% in Massachusetts; top 8% in the U.S.
Total nursing staff turnover (%)	41.4	38.2	45.8	bottom 37% in Massachusetts; top 40% in the U.S.
RN turnover (%)	36.0	42.6	42.9	top 39% in Massachusetts; top 40% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.57, RN 1.47, weekend 3.97. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: 4/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
Yr 2013 Investment Tr Ua 03252013	Organization	5% or Greater Indirect Ownership Interest	23%	10/28/2017
Buckley, Stephen	Individual	Managing Control - Governing Body	NOT APPLICABLE	02/26/2025
Buckley, Stephen	Individual	Corporate Director	NOT APPLICABLE	02/26/2025
Buckley, Stephen	Individual	Operational/Managerial Control	NOT APPLICABLE	02/26/2025
Buckley, Stephen	Individual	ADP of the SNF	NOT APPLICABLE	02/26/2025
Cohen, David	Individual	Managing Control - Governing Body	NOT APPLICABLE	12/18/2023
Cohen, David	Individual	ADP of the SNF	NOT APPLICABLE	12/18/2023
Kohn Fam Tr GST Exempt Uad 3-25-13	Organization	ADP of the SNF	NOT APPLICABLE	12/31/2021
Likhi, Rishi	Individual	Operational/Managerial Control	NOT APPLICABLE	10/27/2017
Likhi, Rishi	Individual	ADP of the SNF	NOT APPLICABLE	10/27/2017
LTC Compliance INC	Organization	ADP of the SNF	NOT APPLICABLE	04/01/2023
M&t Bank	Organization	5% or Greater Security Interest	NOT APPLICABLE	10/28/2017
Marquis Limited LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	01/01/2021
Marquis Limited LLC	Organization	ADP of the SNF	NOT APPLICABLE	04/04/2025
Neb Property LLC	Organization	ADP of the SNF	NOT APPLICABLE	10/28/2017
NFR 2020 Irrv Tr	Organization	ADP of the SNF	NOT APPLICABLE	12/31/2021
Posen, Mindee	Individual	Corporate Officer	NOT APPLICABLE	10/27/2017
Posen, Mindee	Individual	ADP of the SNF	NOT APPLICABLE	10/27/2017
Quinto Guardian LLC	Organization	ADP of the SNF	NOT APPLICABLE	10/28/2017
Reliant Pro Rehab LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	12/13/2017

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Are staff on every shift trained and certified in CPR, and how do they know each resident's resuscitation wishes?"
"How do you verify that your nurses and aides have the skills to care for residents with needs like my family member's?"
"What is your current medication error rate, and what have you changed to bring errors down?"
"Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
"How do you decide when a feeding tube is truly needed, and how do staff care for residents who have one?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Leonard Florence Center for Living	2.0 mi	Chelsea, MA	★★★★★	5/5
Highland Park Rehabilitation and Healthcare Center	2.3 mi	Chelsea, MA	★☆☆☆☆	1/5
Katzman Family Center for Living	2.8 mi	Chelsea, MA	★★★★★	5/5
The Massachusetts Veterans Home at Chelsea	3.0 mi	Chelsea, MA	★★★★☆	4/5
Cambridge Rehabilitation & Nursing Center	3.0 mi	Cambridge, MA	★★★★☆	4/5
The Center at Advocate	3.1 mi	East Boston, MA	★☆☆☆☆	1/5
Benjamin Healthcare Center	3.6 mi	Boston, MA	★☆☆☆☆	1/5
Rehabilitation & Nursing Center at Everett (the)	3.8 mi	Everett, MA	★★★☆☆	4/5
Sherrill House	3.8 mi	Boston, MA	★★☆☆☆	2/5
Care One at Brookline	3.9 mi	Brookline, MA	★★☆☆☆	2/5

Compare this facility with the 3 closest →

All facilities in Boston →

Facility data as of CMS processing date 2026-08-01. CCN 225506.

The Care File

Visit checklist — North End Rehabilitation and Healthcare Center

70 Fulton Street, Boston, MA 02109 · 8577727800

Health inspection rating 2/5 · CMS overall 2/5· Fines (3y): $17,345

Most serious findings on record:

▲ May 9, 2025 (F-0678, Immediate jeopardy, one-off): The facility did not provide basic life support, such as CPR, before emergency medical help arrived — care that's required when it matches the doctor's orders and the resident's own written wishes.
▲ May 9, 2025 (F-0726, Immediate jeopardy, one-off): The facility did not make sure its nurses and nurse aides had the skills and training needed to properly care for every resident.

Questions for the administrator:

☐ "Are staff on every shift trained and certified in CPR, and how do they know each resident's resuscitation wishes?"
☐ "How do you verify that your nurses and aides have the skills to care for residents with needs like my family member's?"
☐ "What is your current medication error rate, and what have you changed to bring errors down?"
☐ "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
☐ "How do you decide when a feeding tube is truly needed, and how do staff care for residents who have one?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 225506 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)