White Oak Manor - Charleston
9285 Medical Plaza Dr, Charleston, SC 29406 · Charleston County · 176 certified beds · avg 161 residents/day · certified since May 21, 1979
Part of chain: NATIONAL HEALTHCARE CORPORATION (69 facilities, chain avg rating 4.0★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Actual harm, one-off · May 22, 2025 · F-0689 · triggered by a complaint
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Jun 20, 2025 (Deficient, Provider has date of correction)
All citations in the current public record (6)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Aug 20, 2025 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| May 22, 2025 | ▲ G · Actual harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| Oct 13, 2022 | D · Potential for harm, one-off | The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. |
| Oct 13, 2022 | D · Potential for harm, one-off | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. |
| Oct 13, 2022 | D · Potential for harm, one-off | The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes. |
| Oct 13, 2022 | D · Potential for harm, one-off | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. |
Inspection trend by year
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2022 | 4 | 0 | D |
| 2025 | 2 | 1 | G ▲ |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
1 fine totaling $8,788.
| Date | Type | Amount / length |
|---|---|---|
| May 22, 2025 | Fine | $8,788 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | South Carolina avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.24 | 4.08 | 3.95 | top 33% in South Carolina; top 31% in the U.S. |
| Registered Nurse hours | 0.45 | 0.67 | 0.69 | bottom 30% in South Carolina; bottom 30% in the U.S. |
| Weekend total nurse staffing | 3.72 | 3.55 | 3.50 | top 30% in South Carolina; top 32% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.16 | 0.41 | 0.48 | bottom 8% in South Carolina; bottom 6% in the U.S. |
| Total nursing staff turnover (%) | 38.9 | 45.9 | 45.8 | top 30% in South Carolina; top 34% in the U.S. |
| RN turnover (%) | 28.6 | 42.1 | 42.9 | top 27% in South Carolina; top 26% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.98, RN 0.43, weekend 3.50. Staffing rating: 4/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 3/5 · long-stay residents: 3/5 · short-stay residents: 2/5
Who owns this facility
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Abernathy, James | Individual | Indirect Ownership Interest | NOT APPLICABLE | 08/01/2024 |
| Adams, Robert | Individual | Indirect Ownership Interest | NOT APPLICABLE | 08/01/2024 |
| Adams, William | Individual | Indirect Ownership Interest | NOT APPLICABLE | 08/01/2024 |
| Blackrock INC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 08/01/2024 |
| Dimensional Fund Advisors LP | Organization | Indirect Ownership Interest | NOT APPLICABLE | 08/01/2024 |
| Flatt, Ben | Individual | Indirect Ownership Interest | NOT APPLICABLE | 08/01/2024 |
| Flatt, Stephen | Individual | Indirect Ownership Interest | NOT APPLICABLE | 08/01/2024 |
| Hassan, Emil | Individual | Indirect Ownership Interest | NOT APPLICABLE | 08/01/2024 |
| Laroche, Richard | Individual | Indirect Ownership Interest | NOT APPLICABLE | 01/13/1998 |
| McCreary, Josh | Individual | Indirect Ownership Interest | NOT APPLICABLE | 08/01/2024 |
| Morgan Stanley | Organization | Indirect Ownership Interest | NOT APPLICABLE | 08/01/2024 |
| Morgan Stanley Institutional Advisors LLC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 11/08/2024 |
| National Health Corporation | Organization | Indirect Ownership Interest | NOT APPLICABLE | 08/01/2024 |
| National Healthcare Corporation | Organization | Indirect Ownership Interest | NOT APPLICABLE | 08/01/2024 |
| Nhc-Op LP | Organization | Direct Ownership Interest | NOT APPLICABLE | 08/01/2024 |
| Trail, Sandra | Individual | Indirect Ownership Interest | NOT APPLICABLE | 08/01/2024 |
| Vanguard Group INC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 08/01/2024 |
| 360 Medical Staffing LLC | Organization | ADP of the SNF | NOT APPLICABLE | 12/02/2024 |
| Change Healthcare Technologies LLC | Organization | ADP of the SNF | NOT APPLICABLE | 08/01/2024 |
| Davis, Yvonne | Individual | Operational/Managerial Control | NOT APPLICABLE | 08/01/2024 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "Can you show me how medications are stored and secured on the units, including controlled drugs?"
- "If my family member falls or their condition changes, exactly when and how will I be notified?"
- "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
- "How do you decide when a feeding tube is truly needed, and how do staff care for residents who have one?"
- "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Life Care Center of Charleston | 0.7 mi | N Charleston, SC | ★★★☆☆ | 2/5 | |
| The Reserve Healthcare and Rehabilitation | 2.9 mi | Charleston, SC | ★★★★★ | 5/5 | |
| Hallmark Healthcare Center | 5.1 mi | Summerville, SC | ★★★☆☆ | 3/5 | |
| Oakbrook Health and Rehabilitation Center | 5.4 mi | Summerville, SC | ★☆☆☆☆ | 1/5 | |
| Presbyterian Communities of South Carolina-Summerv | 8.5 mi | Summerville, SC | ★★★★☆ | 4/5 | |
| Riverside Health and Rehab | 9.4 mi | Charleston, SC | ★☆☆☆☆ | 2/5 | |
| NHC Healthcare - Charleston | 11.3 mi | Charleston, SC | ★★☆☆☆ | 1/5 | |
| Retreat at Wellmore of Daniel Island | 12.0 mi | Charleston, SC | ★★☆☆☆ | 2/5 | |
| Ashley River Healthcare | 12.6 mi | Charleston, SC | ★★★★★ | 4/5 | |
| Kempton of Charleston | 14.7 mi | Charleston, SC | ★★★★★ | 4/5 |
Compare this facility with the 3 closest →
All facilities in Charleston →
Facility data as of CMS processing date 2026-08-01. CCN 425128.